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Key Car Rental Icelandでは

The car was fine and did everything needed. However the car did not come with an ice scraper which was surprising considering the weather. We had to improvise a scraper to get going one morning. When we collected the car it was all self service which was fine. We received an email on the day saying that the car had no damage but when we checked the car over it had scuffs on the bumpers and a cracked rear light. There was no way to report this back to the rental company so we just took photos. There was also almost no information on where or how to drop the car off. We just assumed it was in the same place we collected it. We dropped the car off midday and there was no one around so we just placed the key in the 'out of hours' key point. There needed to be a little more information here.

The overall service provided by Northbound and Key Car Rental was great. The booking, pick-up, and drop-off process was straightforward and smooth. As for the communication with Key Car Rental, I struggled a bit as there wasn't always an immediate response when I needed it, especially when we got an engine indication in the dashboard of the vehicle. That being said, the car was okay, one main light bulb in the front lights was burned, there was an indication for the tire pressure always on, as well as it would be great to have winter tires on, based on the time of year we visited (October).

Car was ok, although you should check the lights

Macchina meccanicamente in ottime condizioni anche se con 250000 km. Unica pecca, gli pneumatici, senplicemente estivi stradali, mi sarei aspettato degli pneumatigi almeno M+S (mug and snow), se non degli off road, come avevano tutte le altre Duster viste in giro. A causa di questo abbiamo avuto qualche difficoltá nel fango e nella neve.

Everything was perfect. The customer support was perfect. Again any time.

My experience with Northbound was very satisfying. The car I rented was good enough and did the job where we needed it for which was getting us to Reykjavik and driving us safely through beautiful Iceland. Nothing more to tell about the car itself. I would recommend Northbound to other people because of the service that was delivered by them. I had never rented a car before so for me it was stressy to go through procedure of renting a car. But Northbound assisted me very well before and during my trip to Iceland. Nothing but love and appreciation from my side to you Northbound.

The car was very nice and easy to drive. But it was already very used. The springs squeaked and the passenger door didn't close properly. We also had the impression that other tourists drove their cars along the gravel roads much more easily than we did. Maybe we were to carefull or the springs or shock absorber were defective.

Hello Ivar, I have been fine with the car i Rent. Everything went well so far. Hope no surprise afterwards. Bless Bless

It served the purpose i was hoping it would. Durable, comfortable and safe. I was never worried when driving on any road.