"Terrible rental experience with an unsafe condition car."

"The Duster was fine. It had a few indicator lights. One for low tire pressure and another for maintenance required. I reinflated the tires and then the indicator lights went away. But overall our time with the Duster was good. No complaints and had excellent gas efficiency. Got us through the ring road!"

"This 2022 Dacia was a great rental! The included folding, on-roof tent was very comfortable and easy to setup. It was definitely cold some nights so having additional layers and another blanket helps. I would rent from them again!"

"I must admit that the car was older than the specs I paid for. We got a Dacia Duster from late 2010s (mk2, but not 2022 released model, as these come with the new Dacia batch, different rear lights, etc etc). I couldn't do much to change it because key car rental leaves the car with the keys at the airport when arriving out of office ours. The hing... 查看更多e of the driver's door was quite rusty, which I think is unfair as damages due to wind are not covered and doors suffer a lot from Icelandic wind. Thus I had to be extra careful opening the door, even with no wind. Lack of android auto for a car supposed to be from 2022 is also funny, but maybe that's what I got from what I paid."

"Hello, everything was absolutely fine. I really liked that we didn't have to wait for the car anywhere and it was ready for us right at the airport. The only thing I would mention as a downside was returning the car; our reservation stated we will return it at 8:00 AM, but the service only operates from 9:00 AM, so we couldn't reach anyone by phone... 查看更多. However, we managed to resolve this minor issue without any problems, so I definitely wouldn't consider it a major negative.""

"I am Franco, the person who rented and paid for the van; Roberto is the name of the first driver. We received the van with over 150,000 km on the odometer, and several cracks on the windshield (we have numerous photos to prove it). Due to the time we arrived in Keflavik (when the Key Car Rental offices were closed) and the late arrival time at our... 查看更多 apartments, we were forced to use it this way (we had apartments in different locations each day), but this put us in danger. Luckily, we didn't encounter strong winds. Furthermore, the van was delivered in the parking of a hotel near the airport (Hotel Aurora) with the keys in the glove box and no way to speak to a representative from the rental agency, so we had to keep a damaged vehicle, risking both ourselves and the risk of fines if stopped by the police. I've rented several cars in different countries but i have never had an experience like this. Otherwise, the van was clean and in good condition and drove very well."

"The car was excellent; it met our needs"

"Friendly Staff, no problems."

"Nice car, nice price. Good service, recommend!"

"The car was great but the staff at Key were the best - professional, super friendly, and accommodated my special needs for shuttle service. Would use them again!"

"Everything was ok, except the vechicle pick up. I didn't get the information in advance, although I have checked in on time. So I needed to call couple of times local support in order to get the details for my pick up (where is the car, how to pick it up etc.) - this was the case of pick up outside office hours, local time. So, this was a bit incov... 查看更多enient, although it was ok at the end. The information has to be provided in advance, to avoid this situation. The support via message via northbound reservation didn't work in my case."

"Hey, everything went easy and it was a very good car! I can recommend it!!"