"Staff was ok. Signs were confused, it was clear that staff needed some training on how to handle information."

"Everything went pretty smoothly, so overall it was very good. However, there are few things to mention - we got a plug-in hybrid version of the car which we didn’t reserve, without any additional information (as there were almost no easily-accessible chargers, we were not able to properly make use of it) and with an icon informing about a service c... Lees meerheck that should have been done (was there during the whole rental period, which was a bit annoying). Furthermore, I was not able to download the Orkan discount card after the rental period started (I remember the possibility to download it before that). Last but not least, when we returned the car, the worker informed us about a damage to the windshield which we didn’t notice, but as he informed me that it is covered by the full protection insurance and no additional fees will arise, I agreed to sign the forms."

"Everything was great! The car was comfortable, clean, and economical!"

"Everything was very professional. Good and smooth experience"

"This was my first time renting with Lava and it was such a pleasant experience!! Our car was clean and comfortable, but the communication was what I was most impressed with! The staff was also very friendly!! I will definitely use lava Rental again when I come to Iceland without a doubt!!"

"Great car, great service at Lava!"

"Amazing rental company. Very accommodating"

"There was a headlight out and the wipers were shot which made driving at night difficult and in snow and rain. Decent car. Would have preferred a true 4x4 instead of an all wheel drive but good experience with Lava."

"Very good car, perfect for the offroads. We also encountered a little snow storm during our stay but the car handle it very well."

"Was great, good driving car and also the use of gasoline was ok. Place in the car for sleeping was ok and the equipment as well. Two points to make it more better: an better isolation for the car and a handle for closing/opening the door from the inside, else perfect!! Will recommend, sure for that.👍"

"Check in and check out we’re very fast, and I really appreciate I could finally drive the car I chose during the booking (and not getting assigned a random car by the rental company). The car was new (only 3k km) and perfectly clean. We also appreciated the 10% discount on N1 petrol stations."

"This was a fantastic experience. Easy to find the shuttle and get to the rental place. The car was clean and drove well. No issues. They even got us back to the airport quickly even though our flight was an early one."