Saga Car Rental
Saga Car Rental
Podsumowanie recenzji
Wygenerowane przez AI na podstawie 12 miesięcy recenzji
Most travelers were very happy with SAGA Car Rental this year, giving high ratings and saying the cars were comfortable, safe and well suited to Icelandic conditions.
- • People liked the easy pickup (often near the airport), friendly and helpful staff, and modern cars that drove well, especially the Ford Kuga SUVs.
- • A few guests mentioned some confusion around insurance and paperwork, and one felt the damage check and photo process made them feel a bit mistrusted.
Oceny recenzji:
| 5 Gwiazda |
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| 4 Gwiazda |
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| 3 Gwiazda |
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| 2 Gwiazda |
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| 1 Gwiazda |
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Flota
Saga Car Rental ma 0 kategorii pojazdów w swojej flocie
Opinie
"Northbound were great to rent from and have valuable resources on their website. The car was easy to pickup near the airport and the staff were very nice and helpful. Thanks for a great trip!"
"Northbound were great to rent from and have valuable resources on their website. The car was easy to pickup near the airport and the staff were very nice and helpful. Thanks for a great trip!"
"Great rental company, with great service. I was offered an upgrade; at no additional cost :). I will totally make them my go to rental of choice whenever I go to Iceland."
"Great rental company, with great service. I was offered an upgrade; at no additional cost :). I will totally make them my go to rental of choice whenever I go to Iceland."
"All was good. Car was very good prepared and confortable."
"I got Mazda car and it was good to drive. Overall experience was nice."
"I got Mazda car and it was good to drive. Overall experience was nice."
"Dejlig bil. Desværre kan jeg ikke lide at få en bil med 11 anmærkninger. Blev bedt om at tage billeder af bilen så jeg efterfølgende kunne retfærdiggøre at samtlige ridser og buler ikke var lavet af os. Må konstatere at det var nødvendigt fordi SAGA da vi afleverede bilen gerne ville sikre sig at det ikke var os der havde lavet bulerne og gerne ville se vores billeder som dokumentation. En uacceptabel måde at mistænkelige deres kunder. Føler at hvis vores dokumentation ikke var i orden, havde vi fået en regning til trods for at bulerne var registreret tidligere."
"Dejlig bil. Desværre kan jeg ikke lide at få en bil med 11 anmærkninger. Blev bedt om at tage billeder af bilen så jeg efterfølgende kunne retfærdiggøre at samtlige ridser og buler ikke var lavet af os. Må konstatere at det var nødvendigt fordi SAGA da vi afleverede bilen gerne ville sikre sig at det ikke var os der havde lavet bulerne og gerne ville se vores billeder som dokumentation. En uacceptabel måde at mistænkelige deres kunder. Føler at hvis vores dokumentation ikke var i orden, havde vi fået en regning til trods for at bulerne var registreret tidligere."
"It was a very good rental car"
"A couple of things we noted: 1. The rental agency did not have a ready reference to our booking, even though we had received emails from both Northbound & Saga Rental about our rental booking. So, it took a few minutes for them to "create" the booking. Not sure if the problem was with Saga or with Northbound. Do check. 2. While we got the comprehensive insurance package from Northbound, the rental agency got us to sign a form declaring that we are declining the additional insurance they provide. They also mentioned that in case of any damage, they would charge our credit card, but will provide the receipts/documents which we could then use to reclaim the money from Northbound. This was a little unexpected, and also feels like a cumbersome way of handling things. As most/all of your customers might be only visiting Iceland, and not residents there, any delays/paper work required to get the money back will take time and a lot of communication, which is not easy when sitting in a different country. Northboung & the car rental agencies need to make this process smoother."
"A couple of things we noted: 1. The rental agency did not have a ready reference to our booking, even though we had received emails from both Northbound & Saga Rental about our rental booking. So, it took a few minutes for them to "create" the booking. Not sure if the problem was with Saga or with Northbound. Do check. 2. While we got the comprehensive insurance package from Northbound, the rental agency got us to sign a form declaring that we are declining the additional insurance they provide. They also mentioned that in case of any damage, they would charge our credit card, but will provide the receipts/documents which we could then use to reclaim the money from Northbound. This was a little unexpected, and also feels like a cumbersome way of handling things. As most/all of your customers might be only visiting Iceland, and not residents there, any delays/paper work required to get the money back will take time and a lot of communication, which is not easy when sitting in a different country. Northboung & the car rental agencies need to make this process smoother."
"It was an Ford Kuga"
"We had a great experience with our car rental! The staff were really friendly, and went above and beyond to answer our questions. We were kept very well up to date prior to picking up the car and felt confident in all explanations and procedures when we collected it. The payment system at the gas station was a little different from what we were used to, but we just asked a local. It might be helpful to clarify this when picking up the vehicle as like us someone might forget to ask. The shuttle from the airport made transitions easy and meant we didn’t have to worry about navigating this alone."
"We had a great experience with our car rental! The staff were really friendly, and went above and beyond to answer our questions. We were kept very well up to date prior to picking up the car and felt confident in all explanations and procedures when we collected it. The payment system at the gas station was a little different from what we were used to, but we just asked a local. It might be helpful to clarify this when picking up the vehicle as like us someone might forget to ask. The shuttle from the airport made transitions easy and meant we didn’t have to worry about navigating this alone."
"Easy pickup and drop off of the vehicle. Staff were helpful and professional."
"Easy pickup and drop off of the vehicle. Staff were helpful and professional."
"As it said in the announcement, the car wasn’t a Peugeot, it was a ford puma and it has a problem with a sensor for tire pressure, very noisy and distracting for the driver. The booking said for 6am but they open at the same hour so we can took the car at 6:30 am at least."
"As it said in the announcement, the car wasn’t a Peugeot, it was a ford puma and it has a problem with a sensor for tire pressure, very noisy and distracting for the driver. The booking said for 6am but they open at the same hour so we can took the car at 6:30 am at least."
"Everything worked out great"