"Overall a great experience. The handover was easy. The transfer to the airport taken care of. The van was sturdy and even brought us to Pakgil over an advanterous gravel road. Recommend. Also, thanks David, great customer service."

"The van was great, it came with a wifi port which we used throughout the 7 days to navigate. It also came with bedding, a fridge, stove and cooking utensils which we used every day. The van was easy to drive although we found the F roads quite a challenge at times. The people at Happy Campers were fantastic and talked us through everything before w... Leia maise left, and gave us a 24 hour emergency number if needed which gave us reassurance."

"Hello. I just noticed this letter. I'd like you to pay attention to the fact that I was forced to pay for a damaged plastic wheel cover. I'd like to point out that all four covers were very old, cracked, and in terrible condition. They were unsafe to drive. They should have been replaced with new, more reliable ones before the rental. Anyone could... Leia mais have lost them; they barely hold on. I didn't drive off-road. It fell off on the second day while I was driving on the paved road from Sauðarkrókur to Húsavík. I don't think it's my fault, but the fault of the mechanic who services this car and gave me the green light. It turns out that you're repairing your cars at your customers' expense because I lost the old cover and paid the price of a new one. I wouldn't write this if it weren't too expensive for me. I'm from Eastern Europe, and you know what the salaries are like there. Otherwise, everything was great. The staff was friendly, the car was good, everything was convenient, warm, and comfortable. Thank you for the airport transfer. Iceland is a beautiful country, and I want to come back again soon. Because of this unfortunate situation, I'll only give your company three stars on Google Maps."

"So good, it doesn't give us any problem and everything was ok in good conditions"

"We were very happy overall with the camper van. The 2023 Renault Master Automatic had everything we needed for our trip. The heating worked perfectly and they even included spare gas bottles, which gave us great peace of mind. We know other people who rented with different companies and had issues with cooking and heating because they didn’t have r... Leia maiseplacements, so we really appreciated this detail. In fact, some of our friends rented with Go Campers, and the difference in both quality and price was huge. We paid significantly less and had a much better overall experience. The layout in Happy Campers’ van was much more optimized and practical. Our friends had several problems with the heating — it didn’t work properly and they were very cold at night. They also struggled when cooking, as their van was not as well equipped and they did not have enough gas bottles. Comparing both experiences, we felt we made the right choice. The van was very well prepared for Icelandic conditions. It had everything necessary in case of emergencies: equipment for frozen windshields, jumper cables in case the battery died, and proper winter tires. In that sense, everything was excellent and we felt safe and well equipped throughout the trip. However, the main inconvenience happened on the pickup day, and honestly, we did not like how it was handled. We had selected a pickup time of 12:00 because we hadn’t yet booked our flights and couldn’t guarantee our arrival time. Our flight ended up arriving at 7:00 PM. The solution we were given was to book a hotel and return the next day. We tried calling three times and were only answered on the third attempt. We understand that they may have been busy, but we would have appreciated either answering sooner or returning our call to show a bit more interest. We spent the night in a hotel and assumed that, since we had paid for five days but could not use the van on the first day, we would only be charged for four days. Instead, we only received a €24 discount, which was disappointing because we effectively lost €119 for a day we could not use. It would be very helpful if the reservation PDF clearly stated the closing time to avoid this type of situation. Another aspect that honestly frustrated us was the confusion regarding the deposit. We are a group of students and did not have €3,000 available for the security deposit, which is why we paid €175 for one of the highest insurance options available. At pickup, they initially tried to charge us the deposit because we had booked through a third party. We refused, as we did not have that amount available and had not planned for this extra cost. Shortly after, they checked again and told us they had made a mistake. Perhaps it was just an oversight, but it felt uncomfortable and gave us the impression that they hadn’t properly reviewed our reservation. Regarding the van itself, everything was great. The fuel tank was not completely full at pickup, but we understand that these things can happen and we have no complaints about that. Despite the issues mentioned, I have rented many cars before and I truly appreciate that, in the end, everything matched what had been advertised and there were no hidden charges. That transparency is something we value highly."

"The service from start to finish was flawless. Booking was easy and simple, informative and reasonably priced for what you get. Collection from/to the airport was efficient from the introduction to the van, adding optional extras, payment, collection from the airport and handing the van back. Customer service was top class and is appreciated."

"The van was brand new and gave us no troubles whatsoever. The Happy 1 was the perfect size for a couple. Customer service at Happy Campers was beyond excellent (they even gave us a free lift to blue lagoon) and booking through Northbound was easy and 40% off the happy campers website. All in all, we really enjoyed our trip and will recommend to any... Leia maisone!"

"Everything went as expected , thank you"

"We had a lovely time in our camper van and the whole process was very easy and seamless"

"Hello, first it wasn't a renault master but a volkswagen! Everything was good, the vehicule was perfect and easy to live with"

"Rented one of the older model campervans. The day I was flying out of Iceland, I was in Grundafjördur, ~3 hours from the airport and the van wouldn’t start. HappyCampers customer support helped me out immensely and before I knew it Bart, the fleet manager, had driven all the way up there with a replacement van on the back of his trailer. I made it... Leia mais to the airport well before I needed to thanks to BART and the team at HappyCampers."

"Purchasing my happy campers rental through Northbound went smoothly; and I had zero issues!"