Recensioni per
Northern Lights Car Rental in Iceland

913 Recensioni
8.28

About

Northern Lights Car Rental, a local car rental provider in Iceland, offers a wide range of vehicles, including 4x4s, 2WDs, and campers. Their commitment to low prices, quality vehicles, and personal service has earned them a solid reputation among travelers.

Northbound customers who have rented from Northern Lights Car Rental have shared their positive experiences, highlighting the company's reliable vehicles and excellent customer service. One customer praised the company for its seamless pick-up and drop-off process, while another appreciated the car's performance on tough mountain terrains.

When you choose to rent a Northern Lights Car Rental vehicle through Northbound, you're not just getting a car; you're gaining a partner that's committed to making your Icelandic adventure unforgettable.

Recensioni

8.28
913 total reviews
Good
5-Star
70%
4-Star
22%
3-Star
6%
2-Star
2%
1-Star
1%
Staff
8.4
Value
7.5
Cleanliness
8.8
Pickup
8.6
Dropoff
9.1
Condition
7.1

857 reviews for Northern Lights Car Rental

Verified reviews from our customers that rented a car from Northern Lights Car Rental

Submitted 14. Nov 2022
Good
The car was fine. Unfortunately, the indicator light of the tire pressure was defective and went on again and again after 20 kilometers despite sufficient pressure. The Road Assistant unfortunately could not help us and arranged a mechanican, which was closed. After that, no one answered the phone. I was not satisfied with this service. We unfortunately spent a lot of time checking the tire pressure. Upon return was said the problem is known at Dacia Duster. Please fix the defective sensors!
Anne rented a vehicle in October 2022
Submitted 29. Oct 2022
Fantastic!
Great service from the whole team and a smooth experience collecting and returning the car which took us round Iceland with no problems at all. A better system for getting the shuttle bus as several times while loading cases people jumped in front and ended up splitting our family apart.
Simon rented a vehicle in October 2022
Submitted 04. Nov 2022
Outstanding!
The Dacia Duster was a great choice and we were so happy with our rental! It allowed us to get off the beaten path and feel much more comfortable driving on the non-paved roads.
Stephen rented a vehicle in October 2022
Submitted 26. Oct 2022
Outstanding!
Car was perfect easy check in and check out. Very friendly stafff enjoyed our stay and rental
Paul rented a vehicle in October 2022
Submitted 24. Oct 2022
Good
The car had many minor damages as paint problems, small dings, rust on some parts of the chassis/painting, the system for raising and lowering the pilot's seat did not work, rusted wheel rims, the windows did not work properly, etc etc. I was not worried because i had the max insurance, but if I hadnt had... The good thing is the price, which is lower than others, but you can't expect have a great car. It would be great if the company indicates the km to get an idea of what you will have, in my case it was a Dacia Duster 2017 with 302.000 km. The process of dorpoff/pickup is nice and staff explains well the insurance but it could be very tough if you have to wait. The staff does not check the car with you, they simply give you a sheet of paper with the damages and thats all.
Alvaro rented a vehicle in October 2022
Submitted 17. Oct 2022
Good
The pick up and drop off was smooth and easy. The extra insurance seemed expensive but we did purchase it and felt like it wasn’t necessary. The car had a lot of cosmetic damage, dents, rust, scratches etc but that didn’t bother us. There were some issues with the car that we did find annoying but didn’t notice until the journey was underway. The washer fluid for the front windscreen didn’t work (the back was fine) this was quite dangerous at times as visibility was bad. The rubber seal around the door on the front passenger side was broken so a cold draught was always present.
Anna rented a vehicle in October 2022
Submitted 17. Oct 2022
Very Good
Welcome to the agency, smiling and helpful staff. Vehicle conforming to the reservation (model and year) On the other hand, vehicle with a lot of km, creaky gearbox, noisy belt, headlights illuminating the ground in front of the car, impossible to adjust and drive safely at night... for the rest no pbs encountered and very interesting price I do not put 5 on the return because too fast, no information from the control, we leave without really knowing what will happen...
Pierre rented a vehicle in October 2022
Submitted 21. Oct 2022
Excellent
In general, we are satisfied with the experience of renting the car and with the coverage offered during that period, we did not highlight any problems recorded and everything developed normally.
Andrea rented a vehicle in October 2022
Submitted 15. Oct 2022
Outstanding!
Very good treatment. They have the garage on the outskirts of the airport, they come with a van to pick you up and take you to the airport
Alba rented a vehicle in October 2022
Submitted 12. Oct 2022
Outstanding!
Hello Ivan, Everything worked out great. We were actually a large group of 20 and we have rented 5 vehicles from your company, and we got icked up at the airport and brought to your rental location in timely manner. What made the experience even better was that when we have arrived there were 5 red Subarus waiting there for us. That was a nice touch and it made it easier for us to follow each other to and from our visiting destinations. Great service even better staff.
Mirsad rented a vehicle in October 2022
Submitted 14. Oct 2022
Good
Durable car that got us through a blue Oxi pass. Great on gas.
Kera rented a vehicle in October 2022
Submitted 11. Oct 2022
Fine
Overall satisfied with car that we rented as it did get us around the whole of Iceland. Areas for improvement. - couldn’t complete check in for car online prior to arrival as asked for information that doesn’t exist for UK traveller’s. i.e. social security number. Sent 2 emails and did not receive a response. - waited over an hour to be collected from the airport. Rang office and told shuttle would be there but not given an ETA. - we requested a car with a sat nav. Sat nav console built into car but had issues inputting coordinates. Asked for help and advised we are best off using our mobile phones. - told at check in that although we had paid for the top insurance this didn’t cover tyres and that would be our personal expense. - noticed that the rim for front car door windows appeared damaged. Became apparent when traveling that the seal was gone so had to put up with whistling through the windows during the journey. If window was opened, had to get out of car to push window back into place when closing. - 2 days into trip, the ‘change oil’ warning appeared on the dashboard. We rang the office who transferred us to mechanic. Told to check oil and if levels are ok then fine to continue driving. Oil levels were ok but was unsettling driving the rest of the road trip with a warning light on. - The wifi was hit and miss which is to be expected given the remoteness of some areas but it also dropped on and off where we wouldn’t have expected issues. Was a good job that we had access to internet on mobiles so we could keep an eye on ever changing road conditions. - didn’t use the flask or anything from the kitchen box as we didn’t need to in the end. Did go to use the flask but the cup was cracked.
Naomi rented a vehicle in October 2022
Submitted 10. Oct 2022
Very Good
Marijus rented a vehicle in October 2022
Submitted 01. Oct 2022
Outstanding!
Good Car, with good comfort. 6 Gear-shift, don't need so much fuel (Diesel). 4x4 is essential for the Highlands!
Birgitta rented a vehicle in September 2022
Submitted 28. Sep 2022
Great
My only thoughts are that there are some cars that should be discontinued. This car struggled a lot with incline roads, the breaks are all rusty and they don't work super well, the wheel starts shaking like crazy for some minutes and after that it stabilize itself, the wiper washers don't clean much. This is a comment for the company who owns the car, I know that northbound it's only an intermediate
German alejandro rented a vehicle in September 2022
Submitted 25. Sep 2022
Fantastic!
It was a good choice. Everything went well. Thank you!
Sonja rented a vehicle in September 2022
Submitted 14. Sep 2022
Good
We had a very nice holiday in Iceland and luckily we didn't have any car trouble driving on the Icelandic gravel roads. Nevertehless my opinion about the car was that its quality was under standard: - the hood was trembling when riding over roads that were not perfectly flat (so it trembled most of the time) - the gearbox makes noise when it its shift from 2 to 3 and from 3 to 4 - there is also a trembling noise at the left rear wheel (probably a worn out shock absorber) Conclusion: The car had too many km's (287.500) to be in a good condition.
Ad rented a vehicle in September 2022
Submitted 17. Sep 2022
Good
Maximilian rented a vehicle in September 2022
Submitted 01. Sep 2022
Worst experience I’ve ever had. Finding your shuttle driver was difficult. She was angry with all passengers. The agent pointed out MANY things that were wrong with the car when he gave it to us - multiple warning lights stayed on, dents, torn seats. We had to work on the driver’s door before we could get it to lock because the lock was falling off. The clutch is failing. I brought it back a day early but was refused a refund. NEVER again!
Michael rented a vehicle in August 2022
Submitted 13. Sep 2022
Outstanding!
The car was in good condition for our 3 week rental. It handled all the F Roads and unpaved roads well. A spare tire was in the car, with a jack and a safety/medical kit. Check-in and check-out were quick and efficient. They did not try to claim damages to the vehicle that I did not cause, like some other car rental companies. Thankfully, they did not try to upsell mThe car was in good condition for our 3 week rental. It handled all of the F Roads and other unpaved roads. A spare tire e insurance that I did not want. My only critcism is that they could have done a better job cleaning the windshield (inside and outside) before the rental. Overall, I was very happy with the service and would recommend them.
Dean scott rented a vehicle in August 2022
Submitted 07. Sep 2022
Outstanding!
Fantastic service, I got the vehicle I needed with tent for F roads. Everything worked as expected. Thanks
Dwayne rented a vehicle in August 2022
Submitted 25. Aug 2022
Outstanding!
I had a wonderful rental experience with Northern Lights - the car was exactly what I'd requested (being familiar with Subarus), and was in excellent shape. Airport pickup and drop off was on time, and beautifully coordinated. Most of all, I admired the staff's ability to provide a very personalized booking and rental experience. I'll happily rent from them again, during future visits to Iceland.
Dee rented a vehicle in August 2022
Submitted 29. Aug 2022
Good
Francesca rented a vehicle in August 2022
Submitted 25. Aug 2022
Good
Lacking some acceleration, but overall it was great.
Lukas rented a vehicle in August 2022
Submitted 26. Aug 2022
Good
The online booking went easy, perhaps some more detail photos of the car/tent. We booked at northbound.is but later two other companies took over the reservation which is a bit confusing. Questions are answered quickly and clearly by customer service. The pickup service and arrival was good. During our trip, the car has performed great. Although the tent was not weatherproof and our mattress and sleeping bags got wet.
Diana rented a vehicle in August 2022

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