Recensioni per
Northern Lights Car Rental in Iceland

913 Recensioni
8.28

About

Northern Lights Car Rental, a local car rental provider in Iceland, offers a wide range of vehicles, including 4x4s, 2WDs, and campers. Their commitment to low prices, quality vehicles, and personal service has earned them a solid reputation among travelers.

Northbound customers who have rented from Northern Lights Car Rental have shared their positive experiences, highlighting the company's reliable vehicles and excellent customer service. One customer praised the company for its seamless pick-up and drop-off process, while another appreciated the car's performance on tough mountain terrains.

When you choose to rent a Northern Lights Car Rental vehicle through Northbound, you're not just getting a car; you're gaining a partner that's committed to making your Icelandic adventure unforgettable.

Recensioni

8.28
913 total reviews
Good
5-Star
70%
4-Star
22%
3-Star
6%
2-Star
2%
1-Star
1%
Staff
8.4
Value
7.5
Cleanliness
8.8
Pickup
8.6
Dropoff
9.1
Condition
7.1

857 reviews for Northern Lights Car Rental

Verified reviews from our customers that rented a car from Northern Lights Car Rental

Submitted 27. Feb 2022
Good
I suggest you make it (more? perhaps I've overlooked it...) clear that your rental office is not at but nearby the airport. And a permanent large company sign at the airport where customers would be picked up would be very helpful. In our case, coming a bit late through the customs, it took quite a bit over-the-phone coordination to make it clear where we can catch the shuttle to the car pick-up location, not really helping for the best first impression about the company. But after the initial hick-ups with the pick-up at the airport everything else went nice and smooth. Quick paperwork, clear explanation of additional insurance options, fast handover of the car, and also on the return just a quick check of the car and a swift shuttle transfer to the airport. The car proved a perfect cost-benefit trade off and was in good condition for its age and mileage. And given the harsh winter road conditions 4WD proved essential in more than one occasion.
Mihael rented a vehicle in February 2022
Submitted 28. Feb 2022
The car had many problems! Lights on the dashboard came on and stayed on, the doors wouldn’t lock, and it switched out of 4 wheel drive and the 2WD light appeared on the dashboard which made driving VERY difficult. Basically, it was the worst rental car I have ever had. Also, the windshield fluid never worked. I believe I should get a refund!!!
Kim rented a vehicle in February 2022
Submitted 26. Feb 2022
Good
I rented the 4x4 as it was February in Iceland. The wipers were terrible and it was blowing snow/snowing everyday there. Then after 4 days a belt started squealing regularly. Pickup/drop off shuttle at the airport was not too long.
Shelly rented a vehicle in February 2022
Submitted 19. Feb 2022
Outstanding!
Efficient service and good value
Timothy rented a vehicle in February 2022
Submitted 17. Feb 2022
Outstanding!
Yes - great service and quick to get us in our car so we could get our holiday started!!
Dayle rented a vehicle in February 2022
Submitted 19. Feb 2022
Good
Simple to drive, no problem. The information about the insurance and the money take in case of is not clearing before we arrived at the office.
Iris rented a vehicle in February 2022
Submitted 14. Feb 2022
Outstanding!
We had a little issue as we started out with a blown fuse which the guys repaired quickly. No other issues with the vehicle, everyone was very professional, and got us to/from the airport quickly. I’d definitely rent here again.
Jeremy rented a vehicle in February 2022
Submitted 11. Feb 2022
Excellent
Very straight forward booking and pickup/drop off process but requires a transfer from/to airport. Reasonable prices and very friendly and helpful staff. Would use Northern Lights again.
Ian rented a vehicle in February 2022
Submitted 21. Feb 2022
Excellent
Everything was great, customer service was superb. The only issue I have is the original Suzuki Vitara we have booked is advertised as a 4x4 but it is not a 4x4. It is an all wheel drive vehicle with snow mode. A 4x4 has the option to lock in four wheel drive and typically has a low and high mode. Other than that everything was great and I appreciate you all.
Garrison rented a vehicle in February 2022
Submitted 11. Feb 2022
Outstanding!
Booked for 1 week in February 2022. Service was good. Shuttle picked us up from the airport. Ten minute drive to the pick up location. Filled in paperwork and away. The return was also simple - back to the pick up location and then a shuttle to the airport. The car was good. Ran well and dealt with the icy conditions well.
Peter rented a vehicle in February 2022
Submitted 02. Feb 2022
Outstanding!
The car worked fine for my journey on the ringroad around the whole island in winter! But the headlights are really bad. It is like there were candles instead of lamps. The whole procedure with northern lights was very easy and good. Everything worked out fine! Next time in iceland i will rent a car here again!
Andrea rented a vehicle in January 2022
Submitted 30. Jan 2022
Outstanding!
All good! Perfect communication and suggestion to get insurance for the front! Will deffinately return!
Paulius rented a vehicle in January 2022
Submitted 14. Jan 2022
Outstanding!
It was a great experience. Our vehicle from Northern Lights Car Rental worked wonderfully and kept us both safe and comfortable throughout the entire trip.
Ryan rented a vehicle in January 2022
Submitted 13. Jan 2022
Excellent
We had a really nice road trip with the 4x4 Duster.
Fabienne rented a vehicle in January 2022
Submitted 23. Dec 2021
Outstanding!
Had a great experience with my car rental. Was able to drive to all the spots I had on my Iceland itinerary. They were very helpful with giving me the information I needed for a safe winter visit to Iceland! Thank you!
Sarah rented a vehicle in December 2021
Submitted 20. Dec 2021
Outstanding!
Victor rented a vehicle in November 2021
Submitted 02. Dec 2021
Outstanding!
The treatment and management have been very satisfactory, and the vehicle we have rented has not caused us any problems and has responded to expectations.
Pedro rented a vehicle in November 2021
Submitted 27. Nov 2021
Excellent
Really good value vehicle. We ran into some interesting weather, snow, ice, fog and rain and the car was really rock solid. It had obviously seen plenty of tourists like myself but was still a sound vehicle. Only fault was that there was no screen wash in the vehicle.
Matthew rented a vehicle in November 2021
Submitted 29. Nov 2021
Good
The car was fine, the cost of total insurance was excessive and doesn’t seem necessary considering what not included in the insurance.
Filipe rented a vehicle in November 2021
Submitted 20. Nov 2021
Outstanding!
Everything was perfect!
Edoardo rented a vehicle in November 2021
Submitted 15. Nov 2021
Voilà bien la pire voiture qu'il nous a été donné de louer! Et nous n'avons pas payé peu cher. Une vieille Dacia qui a un stop and go qui ne fonctionne plus et qui s'arrête donc à chaque stop et à chaque feu rouge. La consommation s'en voit donc augmentée ( 500 km avec un plein de 70 euros...). Le bruit du démarrage équivaut à celui d'un camion, etc. Très mauvaise affaire. De plus qu'un 4x4 n'est pas forcément nécessaire même en novembre. Le service ça a été par contre (rapidité, politesse, explications), sauf qu'il n'ont pas écouté les commentaires sur la voiture, estimant qu'on ne savait pas faire avec le stop and go, ce qui est faux.
Anthony rented a vehicle in November 2021
Submitted 24. Nov 2021
Good
We had a few issues with the car. - The doors in the back wouldn’t stay open which made it tough to get our daughter in and out. - The overhead light didn’t work in the back of the car which made it difficult to locate things in the back seat at night. - The oil light came on mid-way through the ten day trip which caused unnecessary stress as we didn’t know the seriousness of it.
Michael rented a vehicle in November 2021
Submitted 10. Dec 2021
Avoid at all costs!!! Terrible experience! We rent a Dacia Duster, the car condition was miserable >200000km. The driving experience really difficult. Headlights blurry, steering, brakes, gear box, everything in really bad condition. Believe me this isnt something you want on icelandic roads. As this wasn’t enough we had an accident. We ran into a sheep which was trying to cross the road. It was dark and we show it at the last second. The sheep survived, our car didn’t. We had to call the car rental service. They told us to go to the nearest garage and have the car checked. They told us we would pay for the service and the we would receive a refund from the car rental company. We went to the garage, the people there were really friendly and helpful. Because of a problem with the left light (broken because of the collision and thus nomore waterproof) we had to change cars. We paid at the garage (120€) and made our way to the car rental company. The guys an the garage told as the same thing, that we would get a refund from the car rental company. As we arrived at the car rental we were far from welcomed. The guy who took care of the car exchange was far from friendly. When we told him that we would like our refund he refused rudely to give us the money we paid for the service and didn’t want to discuss about it. I told him that on the telephone his co-worker told me that we would get a refund and he answered with a rude tone “i won’t give you any money back”!!! We didn’t make a scene because we had already lost a lot of time and wanted to go on with our trip. We paid the for the car damage( thank god we had the silver insurance package and paid only 730€, there were other couples with no insurance who had to pay 3000€ und 3500€) Another point that we were told that we would shortly receive a detailed description of the damage and the repair costs. Should the costs be less than 730€, then we would get a refund. I can tell you that today 1 month after our trip we haven't received anything. I contacted them and asked for the car repair bill and they told me that they don't normally send the bill and anyway the car isn’t yet repaired. ( i think 1 month for such a small damage is too long especially for a car rental company which needs its cars rolling) Nevertheless the choice of the car rental company is free. I would personally never book with them again as they try to make as much money as they can from you, and unfortunately this isn’t because they offer top service. The exact opposite!! We had the best time in Iceland, we would totally go again. The only black spot was the car rental.. Make your decision responsibly!
Georgios rented a vehicle in November 2021
Submitted 14. Nov 2021
Excellent
Great experience overall. 3 ISK discount in all N1 stations as well. The 2017 Duster had definitely seen better days, but was very realisable, especially considering mileage it had. Staff was very friendly and explained everything you need to know.
Kevin rouven rented a vehicle in November 2021
Submitted 10. Nov 2021
Good
Very good
Matteo rented a vehicle in October 2021

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