Recensioner för

Go Iceland på Island

Hi Ivar, every thing went perfect with the car. We did not have any issue regarding the car. The only thing i should have to mention is that we arrived at 02:00 am and we had to wait 25 minutes to arrive the transport to bring us to the car company site. I was travelling with my wife and two kids, and the driver not even apollogizing for the delay, he did not help me to picking up into the car the baggage nor with the kid seats. I know it is not his work, but it was the detail in the situation. Opened the door and let me there inserting the baggage by my own. The second driver ( when going back to the airport, was very kind with us and helped with everything). At the begining the car smelled a little bit strange, somehow smell of tabaco, and as we don't smoke, we didn't like it, but it went soon. It wasn't an issue in all the week long. The car behave well all the week, and there was no issue, as we drove through the ring road. The wifi didn't work very well in some areas but we understand it is normal in the remote points of iceland. So no worries about that as we used our mobile phone's data in those cases. We would repeat with northbound.

Very easy to book and complete rental. Car was in great condition. Staff was polite and helpful.

We had a great experience with the 2018 Dacia Duster from Go Iceland. The team was very nice and our car more than reliable. It served out purpose of discovering Iceland by car perfectly well. Many thanks!

staff was very friendly and kind!

The general condition of the car was very good, though there were two major issues. First, the front tires were down to the wear limit. Thus, it was necessary to drive very careful on wet streets and we didn't find it to be appropriate for the Icelandic weather. Second, the onboard tools for changing the tire were completely insufficient. The wrench was pretty worn and way to short to be able to losen the screws. Additionally, there was no tool to remove the distance ring to install the replacement tire. The pickup took a long time since the person told us a lot of stuff several times though we already confirmed that we are aware of it. Additionally, wrong information was given about road conditions and we didn't get to know that the chips on the key were discount chips for the fuel stations. When we had a flat tire due to driving through a screw, the support was very quick and helpful. If the tools for changing the tire would have been sufficient, this wouldn't have been an issue at all. The Dropoff was going very smooth. The guy was very kind and it was no issue at all to get a refund for the tire reparature and for the day we lost to drive 2x200km to a car service.

Thank you for the uncomplicated and quickly transaction from the booking, about the pick up at the airport and the Issuance and return of the rental car. The Duster was for us three with our luggage for two weeks really large enough. It was easy to drive and did what he was supposed to.

Rental went relatively well. Northbound is a booking agency, so we needed to call the actual rental company upon arrival for pickup (our flight was early). The pickup went relatively quickly, but we had to return the car shortly after driving away as the brakes were making a dangerous noise and vibration. The staff took it for a test drive and determined it needed maintenance, so they replaced our vehicle with a Mitsubishi SUV. Other than the time it took to do this, we really didn't have any complaints with the pickup. We purchased the higher end insurance, and this included a wifi for the vehicle. The wifi never worked after we drove off the lot. That was a bit frustrating. Returning went well other than having to wait 10-15 mins for a ride to the airport. Overall, not a bad experience, but give yourself some extra time for the pickup/ drop-off. The price and positive reviews made us go with Northbound, and we don't regret our decision. Communication was also very good.

My experience with Go Iceland through Northbound was great! It was super simple to pick up and drop off the car. They had 24hr service in case we needed help and the car itself was exactly as expected!