How can we help?

How do I make a claim?

After your booking is completed and the damage charge has been settled with the rental company, please submit your online claim and attach any supporting documents. Claims are handled by our partners RentalCover.com. Get started by visiting Rentalcover.com/claim.

The support team will keep you updated by email at every step of the claims journey. The RentalCover.com Claims team aim to complete 95% of claims within 3 days. Claims involving multiple vehicles may take longer.

Related Help Articles:
What to do if there are damages, my vehicle breaks down or I have an accident? What documents do I need to make a claim? Can I add RentalCover.com Protection for Motorhomes & Campervans? Who is behind Northbound’s rental car protection? Who is RentalCover.com? Is Damage Caused by Sand, Ash, Wind, Ice or Gravel Included?
Katla