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What’s not covered?
Full Protection excludes the following:
- Misfuelling
- Water damages due to river crossing
- Out of pocket costs like phone call fees, taxis and accommodation
- Charges incurred through service providers that aren't authorized by your rental company
- Loss or damage to accessories/equipment
- Interior damage like spillage or tears
- Personal property
- Personal Accident Insurance (PAI) for drivers: This is usually covered by your travel insurance
- Exotic cars, motorcycles or other bikes
- Rental vehicles used for commercial or off-road purposes
- Rentals in sanctioned countries
Related Help Articles:
Does my credit card or personal auto policy provide coverage for rental vehicles?
Who is behind Northbound’s rental car protection? Who is RentalCover.com?
Is Damage Caused by Sand, Ash, Wind, Ice or Gravel Included?
What is Full Protection?
Why Add Rental Car Protection to my Northbound Booking? What's covered?