179 reviews for Camping Cars
Verified reviews from our customers that rented a car from Camping Cars
Booking was easy. When I changed the date of my reservation though, it seemed that there was a miscommunication with Camping Cars because they were waiting for me at the airport on the wrong day. Thankfully it got sorted out and pick up was a breeze. Super friendly and helpful service at pick up and through out the trip, until after I dropped off the car.
At that point, things took a major nose dive.
I returned the car close to empty. I did this because I did not receive the car full and was not told it needed to be filled up before dropping it off. If I had been told that, I would have taken a photo of the gas tank metre when I received it. I also wasn't told that Camping Cars has a discount with Olis, which would have been helpful during my travels. Unfortunately, Camping Cars refuses to give me any credit towards the gas, so I'm stuck paying for a full tank, even though I didn't get one.
My rating would have been higher, but I thought this was very unreasonable.
Johanna
rented a vehicle
in August 2018
Outstanding!
Camping Cars has been great.
A nice welcome at the airport, kind words, suggestions and descriptions for our trip!
The guys at desk has been very polite and had great attentions to our needs, starting our journey and after for our questions. They helped us providing weather informations, streets, services.
My kids and I had a great time, felt safe with the car and the assistance.
The car was perfect for our needs and the price worth. All the service from Camping Cars was very good, kind and professional.
Only we arrived sure that we could have two sleeping beds, as told by phone by Northbound before leaving, so we took just one with us. At Camping Cars they haven't been informed, but they provided us some blankets to pass the night. It wasn't enough and I had to buy other sleeping bags at a high price and low quality: we were too far from technical shops and we had to buy in a camping. But I'm sure communications between Northbound and Camping Cars will be better in future, so things like this won't happen anymore.
Anyway, Iceland is so beautiful that some cold nights didn't ruin our holiday, the car was comfortable and the mattress thick and soft.
Barbara
rented a vehicle
in June 2018
Fine
Northbound was a very easy to use car rental comparison site that gave me my best option for my week in Iceland. However the experience with their partner Camping Cars was not so great. Very forceful in selling their insurance - even though I told them I have both my credit card and private travel insurance. They then went on to put a hold of the complete excess on my credit card (~AUD $4,500. A lot of money when you're travelling on top of my week's rental cost). After that, they told me to sign an agreement that I would pay for any damages without showing me a condition report of the car. When asked to see the report, I was advised they take images of the car and keep it on file and they cannot show me the files: I should take my own photos. Very skeptical! Lastly, they told me the car petrol meter was broken and that's why the indicator does not reach the top (where it indicate full.) After my first stop at the petrol station, I was able to proof that it was a lie. I really dislike the dishonesty. Originally I was going to return the car 3/4 full. But I didn't want their next customer to experience the same as I did. The car was returned full with indicator exceeding the Full mark. Able to provide images.
All in all, got my full refund back. I drive everywhere I travel in the world. Had found it's always been a pleasant, safe and easy process. I was on the edge renting with Camping Cars, not knowing if there was going to be an email war of 'he said-she said' when I return home. I think I may stick to the bigger rental companies for the peace of mind.
Yu ying denise
rented a vehicle
in May 2018
Outstanding!
I did a good research about some of the rental companies and I feel I made the right decision picking Camping Cars. They were completely professional from the beginning ever since I made reservations. Communicating with me, Coming on right time and picking me from the airport, and providing all the information I was looking for.
The WiFi they provided was a life safer and I used that to communicate to outside world while staying at places and driving all around. I was provided with extra blankets as it was cold. The car was great with a tent on top.
I already told several of my friends, and they will be looking forward to talk to Camping cars. I gave my feedback right away to Camping cars while returning the cars to get bigger Campers :), because I will be visiting Iceland again with family.
If you are thinking to rent from Camping Cars, go for it in a heartbeat.
Bobby
rented a vehicle
in November 2017