Recensioni per

Northern Lights Car Rental in Islanda

Everything well

The car was clean and in very good condition / low mileage. But 1. Your instructions regarding arrival at the airport and pick up were inconsistent with what the rental company delivered. There was no one at the arrivals with a board waiting for us. The information we received from you was that there should have been – and as a result we were confused. Eventually we rang the rental company number and we were told that the driver could not find us and had left. This seemed strange as we were standing by the exit door in clear view. Eventually, the driver returned and picked us up – but we had to wait over 30 minutes and were not sure as to what we should do. 2. On return to the airport the driver was using her mobile phone to listen to private calls and to answer messages etc. She was not always in control of the vehicle and I did not feel safe (I was sitting in the front seat). I assume that using mobile phones in your hand in Iceland is illegal. This was not a good advert for yourselves or the rental company company.

Nice camper car, staff very helpful and 24h pickup and drop-off with shuttle to the airport. I would rent a car again with them for sure.

Cute car. East to drive. No blindspots. Very rugged. Suspension was lacking. Had to go VERY slow on the F roads because the vibration was overwhelming. However, other 2015 jimnys on the roads seemed to be going much quicker than us. Maybe I was given a bad car? Other than the suspension it drove very well.

At the drop off I have been told that there is a damage (two dents and small scratches) on passenger's front door, which supposedly occured during my rental period. I was very doubtful because we really took care and parked car in campsites or elsewhere in safe distance from other cars. Because I was stressed due to approaching flight and intimidating attitude of your employee, I signed the »acknowledge of responsibility« and was charged the amount of 80.000 isk. On our way to the airport my children told me that they have noticed the damage already at the pick-up, but they didn't think it is important. I myself haven't inspected the car carefully, because I trusted that this has been done by staff (which was the case on our arrival). But we did made some photos at pick-up and the dent can be seen on the photo. I wote to the company asking for refund (and attached the photo), but received no answer....

Everything went perfect from reservation to pick-up to drop-off! Communication with the Office is very easy and always fast reply. We would recommand Northbound to everyone who wants to enjoy the island by car.

Amazing car. Super easy and clear on how to pick up and drop off. The staff was very nice and quick and I was able to get on the road quickly. The car was quite expensive though - admittedly it was booked closer to the rental date and Iceland is quite a popular location.

It was everything ok with the car, just the tent on the top caused some small issues during the really windy days. Nothing to complain after all

Old but safe car. Everything worked fine.