Recensioni per

Northern Lights Car Rental in Islanda

It was not a 2017 Dacia Duster we got but an older Suzuki Gran Vitara. The car was exactly what we needed for our trip on Iceland. We were well informed by the staff of Northern Light Car Rental when we picked up the car. We had to search a bit for the shuttle service but found them. On return everything went smootly and we dropped on the airport well on time before our departure.

The experience with Northern Lights was just fine. When I made the reservation, I was told that we would be met at the airport upon arrival and that was not the case. They have shuttles that run back and forth and the driver will enter the airport terminal with a sign - so look for that. Eventually we connected and were taken to their offsite location. After that, the rest of the process was a typical process when renting a car. I wouldn't hesitate to rent from them again.

The Duster was alright. We knew we were renting an older vehicle, being a rental since 2017, but it was apparent that maintenance had not been kept up with on the vehicle. The passenger floorboard carpet was peeled up, there was rattling in the engine compartment when in gear, the car had not been cleaned thoroughly, and there was no windshield washer fluid which was problematic when driving on wet dirt roads. We also ran into another couple that had issues with maintenance on their vehicle, except theirs was a much bigger problem as their brake pads were completely gone and it was metal on metal. The rooftop tent was also very frustrating. The quality of the tent was good and the fabric kept water out and did well in the wind, but a vent on the top had lost a seal and had not been replaced and subsequently the mattress got soaked while we were driving on a very rainy day and we were forced to sleep in the car and then had to put the mattress in the car while we drove for the next two days to dry it out. Northern lights did refund us 2 of our 10 days for the inconvenience of the tent leak, but it's something that I would have expected to not happen. We also ran into another couple that had the same experience, but their vent fell completely out. These see a lot of use and Northern lights should maintain them better.

The whole process was very smooth, no issues at all at any point.

mostly good. Guy who gave us car was not very nice, nor helpful. The lady who checked us out was way better. Car fine. Shuttle did not have enough room for us after arrival so we had to return to airport ourselves to pick them up. but did have enough room on return to airport.

The car was very old, it had 125,000 miles on it It had no power and would not have been good off-road . Disappointing for 1000 week

The staff were really great, initially we booked a 2017 Duster but we got a free upgrade to a 2020 Duster. The first one that we picked up we noticed that the tyres were very used. We came back and they gave us another one exactly the same. The car felt really good in all conditions. The prices might be the best on the market. When we'll be back in Iceland for sure we'll rent from them again. The small minus is that they didn't noticed the used tyres on the first car before they gave it to us, but they responded very quickly and changed our car with no questions asked :) I will recomend them further for the great experience that we had!

We got icerental 4x4, or Northern Lights as they also are called, as our car providers. I am really unhappy with the whole rental experience and to show this I can copy here the review I wrote on google: "Beware of this company, couldn't recommend it to anyone. Worst carhiring experience I've ever had. Really many damages externally to the car, we tried to get everything on pictures before we drove off which turned out to be an impossible task. They said there was new damages to the car, charged 80000ISK for repair cost that, considering previous damages, never will be repaired. Really felt like a scam in so many ways and it was sad our otherwise great trip ended on this bad note! Also the extra insurance I had purchased had such a high selfrisk amount that this money came out of our own pockets. They also accused us of going on F-roads which was not the case, and impossible with a Hyundai i10. Another family at dropoff seemed to have similair problems and were likewise just as frustrated as us. Also got a clearly older model of the car then we had booked. Oh and no one tells you they take a 2500€ deposit on your credit card. Couldn´t recommend this company to anyone! Beware also that some companies act as umbrellas and you could end up with them even if it seemed like you booked through someone else. Like I had booked through Northbound and ended up with this company."

All good, nothing to complain about

Hello, we had a very good stay in Iceland, despite a 1st vehicle which was not in good condition (TOYOTA RAV4), and replaced by an old Cherokee V8 which was very greedy in fuel. We are very disappointed with your performance with vehicles from another age. Cordially.