Recensioni per

Konvin Car Rental in Islanda

The car we rented Jeep Compass is trail rated all wheel drive smaller, fuel efficient and good American quality SUV. However, soft Continental tires are too gentle for icelandic f-rated roads. We had to replace one tire on our 2 week long trip. Also, it is a hybrid vehicle with very small 35 l size fuel tank. Hybrid vehicles are not very efficient on highways like route 1 in Iceland. We were risking running out of fuel on daily basis due to lack of gas stations in rural areas. I would suggest buying trail rated cars with larger gas tanks. As another note, during this trip I noticed two small cracks started to develop at the bottom of glass instrument panel. This is not acceptable for trail rated vehicle and should be the manufacturer warranty issue.

Although the car worked well, the service from Konvin Car Rental was not up to expectations. Upon arrival to the airport, we were told there was no shuttle bus at the hour of arrival and that we had to wait more than an hour before being picked up. As our time in Iceland was limited and we had just been on a flight for hours we had to take an expensive taxi to the office. Then when we arrived there, we had to wait more than half an hour before anyone showed up for the car rental service. When we tried to call the phone number provided we were only able to reach someone who seemingly was not able to understand what the problem was (he was friendly, but didn’t speak much English). The lady who attended us was unenthusiastic and lacked interest in helping us out. Once the administration was out of the way, we were given a car that was both dirty on the inside and outside (mud everywhere and trash inside the car). We were also told we were not getting a spare tire but that there was some glue in the car to fix it ourselves. This implied we had to go back to the desk where we had to wait again as nobody was there. Luckily the lady of the hotel was friendly enough to call the people in charge. Once we managed to get another car, we were told the new documents with the correct license plate was going to be sent to us right away. Yet, two weeks later I have still not received anything. Although in the end we managed to get on the road and had no problems from there on, this experience gave us a very unprofessional impression of Konvin Car Rental and made us start our trip with unnecessary stress.

Great car for Icelandic roads. The car company was great. Our flight was delayed twice and we missed our connections twice. But we kept in touch with the car company and they made sure our reservation is changed.

Overall everything was fine. Except car geometry had some issues.

Fantastic! The car was new, impeccable, service was excellent and they accommodated to our needs

Whale tour is really great! Especially my two kids has excellent experience! Staff are very kinds and everything is great time!

It was a great brand new van! Not much else to say since it was so new and nice!