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What’s not covered?

Full Protection excludes the following:

  • Misfuelling
  • Water damages due to river crossing
  • Out of pocket costs like phone call fees, taxis and accommodation
  • Charges incurred through service providers that aren't authorized by your rental company
  • Loss or damage to accessories/equipment
  • Interior damage like spillage or tears
  • Personal property
  • Personal Accident Insurance (PAI) for drivers: This is usually covered by your travel insurance
  • Exotic cars, motorcycles or other bikes
  • Rental vehicles used for commercial or off-road purposes
  • Rentals in sanctioned countries
Related Help Articles:
A beginner’s guide to rental insurance How do I cancel or modify my Full Protection? What to do if there are damages, my vehicle breaks down or I have an accident? What documents do I need to make a claim? Why Add Rental Car Protection to my Northbound Booking? What's covered?