How can we help?

Who is behind Northbound’s rental car protection? Who is

We work with who is a globally licensed insurance agent owned by leading insurance technology firm, Cover Genius. When you make a booking on Northbound you will receive a confirmation email from along with login instructions so you can access your documents.'s technology and insurance service powers hundreds of online travel agencies including Their 24/7 claims team aims to complete claims within 3 days. They pay approved claims instantly and they’re the top-rated insurance company on Trustpilot with a rating of “Excellent”.

Cover Genius was recognised as Financial Times’ #1 fastest growing company and it has won several awards for its claims service. The insurers include some of the largest names in insurance globally such as Lloyd’s, Munich-Re, Swiss-Re, Sompo, and more.