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Orange Car Rental in Island

Great car. Enough space for all of our bags. Drove well and comfortable.

Everything was fine!

Good service provided by your staff and the car conditions are great. Keep it up

Orange upgraded the car to Dusty and it eas wonderful. The car worked really well alk the time we were using it. The only problem we had was tires pressure were unbalanced on all 4 of them which was quite dangerous. Luckily we got them fixed by a petrol station assistant. The rental process was easy and returning the car was hassle free. I love hiw it was handled. Overall it was great

Our overall experience was very positive and went pretty smoothly. Northbound did an excellent job of answering questions, following up quickly with responses, and assisting any needs we may have had. Upon arrival, the Orange/Geysir shuttle service was different than what was listed on the rental voucher, which caused some confusion and delay. We were instructed a representative would come and get us, while we ended up having to take the airport shuttle. Thankfully, Northbound responded quickly and we were able to get onto the correct shuttle and to the rental facility. The Orange/Geysir vehicle was sufficient for our needs, but definitely a bit more worn than we had hoped, which we did not fully realize until after we had left the rental facility. There were many more scratches, rock dings, and dents we had to have looked over and annotated by the representative before we left the facility. Their initial review of the vehicle annotated only a few of the dings and scratches. Upon leaving the facility, and getting used to the vehicle, we realized the tires were pretty worn, the wiper blades were quite worn, the emergency brake did not sufficiently hold the vehicle on hills, and the driver's seat adjustment mechanism was loose. We understood that this could easily be due to the conditions of the Icelandic roads and the environment the vehicles are driven through. The realized condition of the vehicle did not cause any issues, other than being more worn than we had expected from a rental vehicle and having to be careful when parking on a hill. The return process was pretty seamless. The representative commented how thorough we were about annotating the dings and dents before we left, and how there sure were a lot of them (they all were present on the vehicle before we accepted it and no new ones were put on while we were renting). Ultimately, we were happy with out experience with Northbound. The price was excellent, far cheaper than we could get anywhere else, the vehicle was sufficient for our needs and got us to all the beautiful locations we wanted to see and experience throughout Iceland. We absolutely loved our tour of the country and will highly recommend friends and family to visit Iceland. We will definitely point them towards Northbound for their vehicle rental needs, based on the price and customer service, but may suggest they try to find a company other than Orange/Geysir to ultimately secure the rental vehicle through.

The pickup and return was extremely quick and easy. Only one noticed from the staff the disinterest. The car was already very damaged. But there were no problems with the car.

Great car and customer service. It’s be great to have a tutorial on the key fob system, as it’s different than what we’re used to and took some figuring out.

I miscalculated our arrival date - and booked the car for a day earlier than required. But this provided us with an upgrade to a bmw diesel which fit the 5 of us and our luggage well. It was also super for mileage. Our rental experience was very good, thank you.

We used Northbound to rent a vehicle through Orange Car rental which has now been bought by Geysir car rental and everything went flawlessly. We received the best rate possible using Northbound and I was extremely happy with everything. I would highly recommend this company.

Everything was just fine