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Orange Car Rental in Iceland

We had an awesome time in Iceland and our car was superb, the staff at the rental office were extremely helpful and efficient. I will definitely use Northbound and Orange car rental on my next trip and would highly recommend them to anyone. Pick up and drop off couldn't have been easier.

No issues with rental. Dacia was substituted for Suzuki, but was fine and had a nice nav system. Return was quick, even though a lot of people returning at the same time.

Good, except for the mistake in the car category I was given first

Everything was GREAT!!

Love the car and the service!! Customer service was great, fast and friendly... thank you for a excellent job

Experience was good, however note should be added to the arrival instructions to guide people to look for the meeting point sign and wait for the driver who arrives at 10 minute intervals to take them to office. I would also suggest a good clear map showing the office in relation to the main highway. Had to use google maps top find the place on return. Apart from that very happy with the car and service, and guidance given at the start with warnings about what to expect with the weather and how to guard against it. Would recommend your company to friends.

They gave me a RAV 4 instead of the Suzuki Vitara , which is also a great car. I was attended fast once in their place. Pick up from the airport was late , we waited about 30 minutes to be picked up. General experience was very good , delivery of the car was very fast and easy.

The car and service via Orange Car was great. We were picked up promptly at the airport and to our rental car within under 30 minutes. The staff at Orange walked us through all the protocols very quickly and we were on our way. Upon dropping the car off, the check-in was seamless and again the staff assisted with transferring bags and ensuring the rental was in proper order. We were able to drop the car off and be transported to the airport in less than 20 minutes, I highly recommend the Northbound for a rental company, it was a lot faster and more convenient than Euro Car and Hertz who I have used in the past.

Everything has been great. Staff very nice and I had the perfect car to drive in Iceland.

The shuttle service picked us up at the airport and drove us to the office (Hasso). After the normal check in pecedure, we received the keys to a Nissan Quashqai. The car was not suitable for f-roads but very comfy (since we haven't planned to go to the highlands that was ok). We had minor problems with the car, which has no effect on driving. All in all it was a great experience and I can highly recommend northbound!

Very short wait at the airport when we arrived, the rental process was very smooth and we were given a car which was of top quality (exactly as described and perfect snow tires). The returns process was as easy, they even offered a hot drink while you waited for the car to be checked over, it only took 5 mins for the car to be checked over too. I received a great service and I would rent again upon my return to Iceland.

The service was excellent, very friendly and fast. The pick up was right on time and we were in and out very quickly when we dropped off the car. Great experience.

I missed the Service at the airport, the car was ok, but I had to check the tire preasur because it was to low

The rent was ok but I booked the car drop-off at midnight and they informed me the store closes at 10pm so I must be there 2h before what I sheduled

All very good. Collection at the airport and transfer to their office 5 mins away. Clear handover from a friendly team. Car good and more than enough to travel around Iceland for 2 people. Little hiccup at the end as the office had moved and the sign was a little confusing but all sorted and transferred to the airport with plenty of time to check in. Didn't go off the main roads but who would in a Yaris.

Generally, my experience with Orange was good. Due to a medical emergency, we had to cut our trip short, and still got charged for the full amount of the original rental period. Not happy about having to pay for a week I didn't use and where they could re-rent the car.

everything was fine. the picking up guy stood a little bit behind the scene.

Everything was perfect! The Jimny was grown up to a Toyota Rav 4. I asked for a free GPS - an Orange Car gave it to me! The guy who brought us the car to the hotel was very very friendly an gave us very helpful tips about iceland. My wife an me - we both were positive surprised! Thank you.

My experience was very good. Easy and very qualified pick up at the airport and excellent assistance and advisor regarding Iceland driving policies and roads. Car was clean and in good conditions. Highly recommended

We had a great experience! Everything went just as explained. The young man who picked us up at the airport was very nice and knowledgeable. We had no issues with the car and were even given a discount to use for gas. Would most definitely rent here again.

Excellent service and responsiveness from Orange Car, including prompt pick-up and drop-off at KEF Airport and assistance with the GPS and suggested touring routes.

Our rental was not available when we arrived due to high demand. However Orange fixed it before we even arrived by getting us a van from another company, ProCar. The Orange driver met us at the airport promptly on time and took us to ProCar and ensured that everything was taken care of. The van we got was fantastic and the service was perfect.

Great customer service. We rented from Orange for a period of one week. I had signed up for the ( Gold ) Gold insurance (included SCDW, GP, TP, TI ) and collision insurance to avoid any hassle during the trip. We missed checking the headlights and tail lights during the initial walkthrough. A day into the trip after being constantly flashed at by incoming traffic, we realized the problem. The rental company drove up to our rental home and replaced the car with another Micra. This did cost us half day of tour time for the entire process(call, schedule, swap). The inevitables happen, so make sure you check everything internally as well before you leave the rental place. i had incorrectly reserved the car until 3 am the morning of departure instead of 3 pm that day. The manager worked with me to give me a good price for the extra time. Overall I would recommend this business. They are a small team driven to keep customers happy.

Orange Car Rental is amazing. We were greeted at the airport with no wait. Once we were shuttled to the rental car place we were helped by a gentleman who was friendly and very helpful. He gave us a map and highlighted places to go and even wrote down places to visit and eat. We will definitely be renting from them again in the future!

Excellent service....pick up and drop off .....gas discount coupon...maps....etc. And some good tips on where to drive.......we might have missed a shore drive or two had we not had such good advice at the Orange counter from the staff.