KEF空港のレビュー
ケプラヴィーク空港で車をレンタルした顧客からのレビューを読む。
レビュー
"We did not receive the vehicle we had initially reserved. We ended up with a SFAR, which was okay. There was no shuttle available for us, nor was any shuttle available upon call. Customer service was not available upon call. We waited at the airport for 2 hours for other travellers to pick us up and take us to our rental, which then resulted in us extending our rental for the drop off day, which we nearly were charged for, until Michael assisted us. Micheal was wonderful upon our return, enterprise Micheal was awesome. Will probably not rent from Northbound again and would just rent directly with available companies at the Airport. Pick up experience was terrible and no flexibility for delayed or cancelled flights beyond our control."
"We did not receive the vehicle we had initially reserved. We ended up with a SFAR, which was okay. There was no shuttle available for us, nor was any shuttle available upon call. Customer service was not available upon call. We waited at the airport for 2 hours for other travellers to pick us up and take us to our rental, which then resulted in us extending our rental for the drop off day, which we nearly were charged for, until Michael assisted us. Micheal was wonderful upon our return, enterprise Micheal was awesome. Will probably not rent from Northbound again and would just rent directly with available companies at the Airport. Pick up experience was terrible and no flexibility for delayed or cancelled flights beyond our control."
"Staff was ok. Signs were confused, it was clear that staff needed some training on how to handle information."
"Staff was ok. Signs were confused, it was clear that staff needed some training on how to handle information."
"Car was excellent drove well, no issues absolutely trouble free"
"Car was excellent drove well, no issues absolutely trouble free"
"Everything was OK. The car had no issues at all. We drove a total of 2,650 km. The drop-off at the airport was exactly at the agreed time, and the process was very simple. The price was very reasonable for Icelandic standards."
"Everything was OK. The car had no issues at all. We drove a total of 2,650 km. The drop-off at the airport was exactly at the agreed time, and the process was very simple. The price was very reasonable for Icelandic standards."
"The car I rented worked great, airport pick up and drop off was super fast, easy and convenient."
"The car I rented worked great, airport pick up and drop off was super fast, easy and convenient."
"Overall very good. Thanks There were a couple of things to mention. There were no coffee cups or storage containers supplied(we purchased some and left them in the van) The kitchen knife was very blunt. A vehicle with apple car play/android auto or a nav unit would be a great addition for tourists."
"Overall very good. Thanks There were a couple of things to mention. There were no coffee cups or storage containers supplied(we purchased some and left them in the van) The kitchen knife was very blunt. A vehicle with apple car play/android auto or a nav unit would be a great addition for tourists."
"I must admit that the car was older than the specs I paid for. We got a Dacia Duster from late 2010s (mk2, but not 2022 released model, as these come with the new Dacia batch, different rear lights, etc etc). I couldn't do much to change it because key car rental leaves the car with the keys at the airport when arriving out of office ours. The hinge of the driver's door was quite rusty, which I think is unfair as damages due to wind are not covered and doors suffer a lot from Icelandic wind. Thus I had to be extra careful opening the door, even with no wind. Lack of android auto for a car supposed to be from 2022 is also funny, but maybe that's what I got from what I paid."
"I must admit that the car was older than the specs I paid for. We got a Dacia Duster from late 2010s (mk2, but not 2022 released model, as these come with the new Dacia batch, different rear lights, etc etc). I couldn't do much to change it because key car rental leaves the car with the keys at the airport when arriving out of office ours. The hinge of the driver's door was quite rusty, which I think is unfair as damages due to wind are not covered and doors suffer a lot from Icelandic wind. Thus I had to be extra careful opening the door, even with no wind. Lack of android auto for a car supposed to be from 2022 is also funny, but maybe that's what I got from what I paid."
"smooth process"
"The car was absolutely perfect for the price. In my opinion it is too small to work as a camper, but it is possible to sleep in it... Had to pay extra to get sleeping bags instead of blankets"
"The car was absolutely perfect for the price. In my opinion it is too small to work as a camper, but it is possible to sleep in it... Had to pay extra to get sleeping bags instead of blankets"
"Hello, everything was absolutely fine. I really liked that we didn't have to wait for the car anywhere and it was ready for us right at the airport. The only thing I would mention as a downside was returning the car; our reservation stated we will return it at 8:00 AM, but the service only operates from 9:00 AM, so we couldn't reach anyone by phone. However, we managed to resolve this minor issue without any problems, so I definitely wouldn't consider it a major negative.""
"Hello, everything was absolutely fine. I really liked that we didn't have to wait for the car anywhere and it was ready for us right at the airport. The only thing I would mention as a downside was returning the car; our reservation stated we will return it at 8:00 AM, but the service only operates from 9:00 AM, so we couldn't reach anyone by phone. However, we managed to resolve this minor issue without any problems, so I definitely wouldn't consider it a major negative.""
"Very friendly with fast & easy communication. Great car!"
"Parfaite grâce au beau temps pour notre voyage ."
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