Rezensionen für

Fara Car Rental in Iceland

Very good vehicle and very good customer service. I am very pleased.

Hola, quiero dar las gracias por el buen servicio que recibimos de esta empresa, destacar la puntualidad a la hora convenida para recogernos en el hotel, el proceso de contratación fue bastante rápido, aun así recibimos toda la información que se requería para conducir por Islandia con todas las advertencias en cuanto a los controles de velocidad, estado de las carreteras, precaución para conducir en distintas situaciones, las gasolineras con descuento, acceso WIFI que nos vino genial en algunas ocasiones, etc. El vehículo estaba en muy buenas condiciones y se comporto genial durante todo el recorrido. La pagina web es muy completa y si quieres tener idea de como debes conducir te recomiendo leas los artículos que en ella aparecen. Por todo lo anterior doy un excelente a mi valoración y les recomiendo a todos los que quieran tener un viaje sin contratiempos en lo relacionado con el alquiler del vehículo.

Good service, excellent car, value for money

Staff was very friendly and helpful. I also chose this company because they had vehicles available that could travel on F roads. I would definitely recommend them to anyone I knew who would go to Iceland

The Fara Team was overall extremely helpful with our car arrangements. We had top switch models, but the team handled it very well, and what I appreciated most were the emails in advance of our trip, with advice on driving in Iceland, which made us feel very comfortable in traveling through the country. My only suggestion for improvement would be the responsiveness in meeting passengers at the arrivals hall, as we had to call twice about being picked up. Other than that, was very happy and will recommend to others. ( and having Thor the puppy, greet us at the office helped as well!

I really want to expose how uncomfortable we are with everything around the car rental. Fara wants to charge me a damage that was on the car and I have demonstrated. Thankfully, as they suggested when we received the car on April the 2nd; we recorded a video where the damage is clearly seen. We haven’t received to date a single response from their side, and we’re not accepting a damage that was already in the car, specially when we were very careful with it at all time. We have done this with other companies before and none have blocked for 30 days a deposit of these amounts and none has ever expected different things from the ones posted on the site. They also picked up 30 minutes late. If we wouldn’t have called, no one would’ve picked us on the airport as promised. With you we had insurance charges that were never informed to us prior to our arrival. And now having this kind of e-mails where you expect us to pay for the repair of a scratch that was already done doesn’t speak very well from your company. We’re really hoping to finish with this process soon, and to have our deposit released from our credit cards as it’s blocking us from other attractions in other countries we are visiting.

Great overall experience.

Its a good experience. We book jeep compass but instead given a hyundai tucson ix35, told us that it is the same class. After that, everything is great. We drove circle the ring road and the car handled it well even in different climates. We had no trouble with the car. As for service, fara answered all my email prior to arriving to iceland and also helped me in my trip. Also they are on time when getting us back to the airport even it isnt office hours yet. Recommendable company. Will book again in our next visit!

We had a lovely well presented vehicle from Fara and Kris who was dealing with us picked us up from the airport and dropped us back. He was very polite and friendly also knowledgeable about where to vist to make the most of our trip. We would recommend booking with Fara for your trip.

It was very good, helpful people! Would definitely recommend them :)

I finished my trip to Iceland safely and am traveling to Paris. Iceland was able to do so because of the friendly staff who came to the airport to pick up and the staff who helped me quickly deal with the problems that had been caused by my mistake. I finished my trip to Iceland safely and am traveling to Paris. Other reservations offer discounts to all my acquaintances. I'm so grateful. Maybe I should make a reservation in Fara Rentaka next time. Thanks a lot

Generally very well organised and a great experience. Good tips and advice from reception lady too. The vehicle was in a good condition and ran well. Would definitely use again and recommend to friends.

The vehicle was great for the reasonable price they offered! Surely much better than the ones at the airport!

Car changed for a different 7 seater and all good. Picked up on time and dropped off straight away and great service for Fara and your representative. will definitely recommend and use again. Thank you, Paul

When traveling to another country there are times when things do not always go as planned. Keeping that in mind, there are things that could have gone better, but all in all everything turned out all right. The price was good and they had a vehicle large enough to fit our party of 9 which was great. I'm not sure if we arrived too early for the pickup shuttle (even though we had sent that info over way in advance) and so had to wait a bit for the pickup shuttle to arrive to the airport to bring the drivers to the rental office. Our vehicle was acting up when we started to drive off (would not accelerate) so we had to bring the car back but they managed to fix it. I think the whole pick up process took longer than what we were used to (luckily we had planned for any delay). Also be sure to take a picture of the gas and Ad blue tank in the start of rental (as they accidentally charged us for half tank of Ad Blue when we only had started off with half tank, but they refunded it once I showed the picture of it). Also they said they would place an ice scraper in the car, but there was none (used a broom from home rental instead). The car also needed a new headlight replacement and a check engine light during the second day so we had to spend the morning at the auto garage getting that fixed. We declined insurance as it was included in my chase reserve card, so when we got the inevitable pebble thrown at our windshield we paid FARA and then filed a claim with chase reserve. FARA was very very helpful and patient getting the necessary documents even though the insurance claim process was very drawn out. For a smaller auto rental company they were able to accommodate our unique car request and help us with our insurance claim/ car issues. Things happen so it is better to be prepared .

Without problems

Very polite service zero problems with car , well informed service trouble free

Good comfortable car as we were looking for. Not a luxury car but totally fine nevertheless.

it was good. The car was good, except for few things like back camera was not working at times and few other small issues. Given the scenario in Iceland, I guess whatever we got was a good one.

Our experience working with Northbound was very positive. The general information received prior to the trip was very thorough, the pick up was timely, the car was in excellent condition and the WiFi router worked perfectly well during the time we were in Iceland, even in remote locations (but we did pay extra for unlimited internet).

It was a good experience using northbound to rent our vehicle from Fara. There was some delay with picking up due to it being busy at the office, but we had no problems returning. The car drove well but the backup camera and bluetooth connection were not working. Overall it got the job done and we can't complain, we got to see lots of your lovely country!

Very good service from Fara, Vehicle upgrade ( Hyundai IX35 ) Picked up and run to the nearby office. Clear explanation on the vehicle and confirmation on options for drop off. Hire included a discount tag for fuel. All went smoothly

Process to get the car was a bit slow - took more than 45 mins. Staff was friendly. Also staff was extremely worried about us doing something bad with the car - a ton of recommendations, but it sounded more like my dad giving a lecture. “Be careful not to drive fast. Don’t get into rivers, etc”. Other than that, everything was fine. Thanks !

Great experience with renting the car. They had the best prices and communication in the weeks before our arrival was perfect. Also loved the driving hints/places to visit that were sent to us. GPS was outdated - was easier to use our own phone to get around.

We had a great experience with Northbound! The car drove very well and had fairly good gas milage. The WiFi box was very helpful, I am glad that we purchased the unlimited data plan! Being transported to and from the airport was another lovely amenity.