Rezensionen für

Wild Campers in Island

Wild campers is a rip off car rental agency! I would never ever rent a car in this agency again. In their voucher it was stated that the payment can be done either with credit card or debit card and that the cash is also accepted. When I came to pick up a car they said that I can pay with debit card, but I need a credit card as insurance any way. There were two other costumers at the office at that time with the same problem. Their response was, that possesion of a credit card is stated in their policy which is correct, but the fact that they specificaly write the (bolded) statement that the payment can be done with debit card is extremely missleading. Well, because I wasn t able to rent a car without credit card, they "force" me to buy some useless platinuim insurance which cost 50€ per day. So the car didn t cost me 540€, it cost me 800€. Other costumers had similar bad experience. The staff is rude and useless. They don t pick up their phones and don t answer their e mails. Their sleeping kit which cost 40€ per person is a disaster and a complete rip off. It is not consisted out off normal blanket with cover but a very thin cheap (it was free version from qatar airlines) blanket without cover. If we wouldn t have overnight heater we wouldn t be able to spleep in a camper. The car by it self wasn t so bad, except the roof whick was leaking water during rain. I advise you, to stop cooperating with wild campers or force them to changer their policy or at least check your supliers before cooperating with them. It was a very bad experience for us and companies like that gives a bitter taste to otherwise beautiful country. Regards

Very bad experience. We had to wait an additional day for the camper, they obliged us to be at 5 am the day after to get the camper (they didn't accept to keep it for us until midday) and the camper didn't have a heater system, as it was booked.

Terrible customer service, and they try to get as much money out of me as possible. The van was fine, but for what I paid in the end, I could have rented another from another company. I was forced to pay the full insurance € 700 and a cleaning fee, since they said that I had smoked in the car, of € 300. I feel cheated, and so I will let it be known in all the places that I can publish it.

Vehicle was in very unsafe condition (practically bald tires, no working horn, check engine light on, hub cap rolled off while driving on the road and revealed a huge dent underneath). Front desk staff were belittling, incompetent, and inappropriately aggressive. By far the worst rental experience I've ever had. I'm going to actively discourage northbound to anyone interested in renting a vehicle in Iceland if this is the type of company they let on their service.

The car company which rented us the Dokker Camper Van was not "Wild Campers" as we'd expected but a Company called "FairCar Keflavik". On our arrival the car was not available and we had to wait up to three hours until we got an alternative car which they told us was an "upgrade". After sleeping one night in the alternative van we realized how old and in which bad condition the car really was (central lock broken, heating didn't work, very slow acceleration and warning light flashing constantly)-. That led us bringing the car back - at least they changed the van again without complaint and we finally got the car we booked. Wouldn't recommend the company anyway, because we heard stories that other people had more problems with them.

Dacia Dokker drom Wild Campers was a great camper, we enjoyed it. Had a few problems with webasto heating sistem, but I am sure the guys fixed it immediately. The customer support was excellent. We felt really safe during travelling, knowing there is always someone to help, since the service is working for 24/7. The price were almost the best we could fine for what we were looking for. They also have a great and a fast sitem of transporting to/from the airport. Workers are really friendly and they will help you with everything.

Excellent price/value, good car & good condition. Fairly priced and good customer service!

Hi, trip in Iceland was unforgettable. We enjoyd every moment even the rainy days! Pick up from the airport was good and we foud the driver afterall. We we arrived to the office and it was quite busy. But the quoue went fast. We got our car and when we started to drive it we noticed that the light on sings in the meter panel didnt work at all. We couldnt see how much there were gasoline or the blinker indikator didnt work. After that we drove the car back to the office and the office worker gave us another car which was ok. When we went througn the papers it was quite messy. There was a little lack of information becouse our first car was a diesel car as the office worker said and the second one was regular 95 gasoline which the office worker didnt say to us. i had to confirm that from the emergeny number before i filled the tank. But after all it was nice trip and the second car was good. Thank You!