Examens pour les meilleures locations de voitures en Islande
Les meilleurs prix de location de voitures en Islande
























Outstanding!
Good
Whatever the car isn't ventilated and insulated and we weren't informed. Some nights were very very cold and car was freezed some morning because of condensation and cold.
Maybe you should just informed your clients that cars are fitted out but not ventilated and insulated.
Outstanding!
Outstanding!
Outstanding!
Outstanding!
I found the best price I could bc we were in Iceland for 25 days, but to be labeled as "cheap vans" on the outside is not necessary. I understand the advertising, but it wasn't appreciated.
Upon pickup, the van was not entirely clean. There was lots of food crumbs and tiny bit of debris that didn't get vacuumed.
The customer service is Terrible. Upon arriving for pick up and returning of the van, I was never greeted by anyone. In fact I was the first to get there but the last to be helped.. I had to wait over hour before ever being helped. The cheap van annex building was where we were told to wait. There was no one there, no sign saying when anyone would show up, ended up going to "happy" building where the other guests were being helped. Only one person working at counter, but several sitting at desks who offered no hello or help to us.
The van had a headlight out, a reverse light out and the check engine light was on up on picking it up. We waited for the mechanic to fix the lights, yet another delay after waiting over an hour to be helped. No keys were with the van, the bedding was not in there, the employee had to go look for these things. the employee did not give us the Wi-Fi which we paid for and also the gps.
I had to go back to the office to pick these items up.
There was no ice scraper with the van,it is winter season in Iceland, why is this important item not included?? I had to use my credit card as a scraper.
The windshield wipers were shit, doing more smearing than clearing.
At drop-off time, we arrived at 1230, only to wait until 1 for someone to show up and help. (Top of the hour is when shuttle departs to go to airport) we had intentions of taking the 1pm. The girl told us we had to wait until 2 for the shuttle and then went back to the "happy" building. This was unacceptable as we were there at 1230. I explained this to her, she took us to airport at 1.
The price was right for the car bc of the length of our trip but I will not rent from this company again because of the terrible customer service. I was never even asked upon returning the car how my trip was. Sad.
Outstanding!
Excellent
Excellent
The 2017 Duster had definitely seen better days, but was very realisable, especially considering mileage it had. Staff was very friendly and explained everything you need to know.
Outstanding!
Outstanding!
Outstanding!
Good
Outstanding!
Outstanding!
I also thought the price was good and there was no hard sell on insurance. Finally the airport shuttle could do with a bit better explanation but it was reliable.
Good
Outstanding!
Worst part was when in the night of 31th October our battery died. We were calling more than 45minutes at the service telephone and we couldn't find anyone,we were always getting connected with the primary office,the guy there was trying to find the service guys,even in the private telephones and still couldn't find someone.after that we managed to tell our problem (we couldn't get in the car,electrical key wasn't working, probably dead battery).at last a guy showed up at least 2 hours after we first started calling only to bring a manual key,then he had to drive back to bring the cables,he came after one extra hour.considering that for the first 45 minutes we couldn't even share our problem made the experience unpleasant.on top of it we had to pay for him coming although we paid the top premium level of insurance.
Our trip in Iceland was amazing,we are totally visiting again but we will most certainly book a car with another company
Outstanding!
Good
Outstanding!
Outstanding!
Excellent
Outstanding!
I asked for a JEEP COMPAS and FARA gave me exactly this one and put new winter tyres on it.
Thanks
Good
Excellent
But i would suggest to make it clear that you pick people up at the airport as we ended up getting the shuttle to Iceland rentals
Instead of waiting for Iceland rentals 4x4 at arrivals.
Apart from that very happy.
Good
Fine
Excellent
Outstanding!
Good
Outstanding!
Outstanding!
Lotus had the car ready for us right as we pulled into their lot and it was spotless (interior and exterior). The car itself was a dream to drive, even through all the harsh elements of Iceland. Highly recommend this vehicle if you're looking for a comfortable drive.
The return process was also very smooth and quick - it took maybe 5 minutes or less.
Overall, I had such an exceptional experience with Lotus and I highly recommend this company for those looking to rent a vehicle in Iceland. Everyone at Lotus were extremely friendly and informative - just amazing customer service.
Outstanding!
Outstanding!
Outstanding!
The company was very nice with us and it is very recommendable.
I will repeat again, sure
Thank you so much for the facilities and help in every moment
See you soon
Outstanding!
Good
Otherwise, everything was very good. Nice, friendly staff, enjoyed talking with our drivers to and from the airport.
Just maybe add a safety check to your vehicles for basic functions like that before renting them out
Fine
Good
Outstanding!
The vehicle had just one USB port delivering 0.45A (2.25W). Nobody said say there would be more, but since USB charging was advertised, I kinda figured it would be either faster charging or 2+ ports. It ended up being fine, we just charged in hotels, but if you are camping in your camper then you might want to bring a lighter-to-USB charger.
If I had a wish, it would be cruise control in the vehicle. The ring road, even if you're driving less than an hour, does get a little tedious to try and not exceed the speed limit (expensive fines) while also not driving way too slow. I'd be willing to pay extra for that.
We also had the WiFi option booked. I did not think we would need it, but my girlfriend wanted it. It was a great choice, since the unlimited data really makes you not worry about anything (even if we used only a few GB in the end and EU Roam Like At Home would also have been fine, I would probably still book it again). You get a little device that creates a WiFi hotspot and connects to the mobile network. Mobile data coverage on the ring road is excellent, we did not notice any places without fast internet available. Best to bring your own micro-USB cable though, because the included cable was short and very wonky (three left twists kinda made it work, but still not great). The device lasts quite long on full charge, though.
Staff was super friendly!
Outstanding!
Outstanding!
Outstanding!
Outstanding!
Outstanding!
Outstanding!
We were on Snaefellsness and had one day of snow and heavy winds.
No problem for the 4x4 with its special tyres.
It's a "smart" car and has many features.
Two drivers 10 for days, and both were very happy with it!
I can recommend it to everyone.
Antoine