Umsagnir um

Arctic Car Rental í Íslandi

Great customer support and service on my recent rental from Attic Car Rental. The car was exactly what we requested, clean and full of gas. Everyone was super friendly and and the pick up and drop off process was quick and efficient. I'll be renting from them again on my next trip to Iceland.

Hi, we were satisfied with the car, and the service.

Efficient and good value. Nice car in good condition.

We had an upgrade to a Jeep Renegade instead - it had everything we needed (including a heated steering wheel!)

Overal it was a pleasant experience and we are very satisfied with the car and friedlyness of the staff, the hand over of the car and the return of the car was quick and easy. A few points to improve: At the airport you cannot see artic signage on the noticebaord where all the rental car company are listed nor had the shuttle bus driver any idea where your company was located only after we enquired with several people. By that time the bus was full and we where left out in the cold and had to wait another 20 minutes for the next bus. Another annoyance was the orange wrench which showed up when you turned on the car together with another sign. I asked your staff and they mentioned it need some service to change oil at 31.000 km and the car had only about 23.900 km. Later when we checked the information booklet it said it was the tire pressure which we could not reset nor do it at the gas station. Either they didn't have the the tool or it was looked somewhere. We where a bit worried as we drove through isolated roads and areas. It would be nice if your staff would fix this kind of problem before rentign it out or hand out another car to your clients.

Actually was a dacia duster. No snow tires.

Renting through Northbound was not only less expensive than any of the other rental companies I found in Iceland, the vehicle was great, the staff was professional, and the entire process was convenient. I would absolutely recommend renting through them and will 100% be renting through them on my next trip to Iceland. Thanks Northbound!

Excellent! Pick up to and from the airport was quick and easy. Staff were quick and friendly . We would definitely use them again

Northbound and Arctic Car Rental were both great. I’d read hundreds of reviews from people having had horror stories with car rental companies around Keflavik airport and I honestly can’t see how that could have happened. Our experience was seamless. Arctic were professional and great value. Northbound provided a great rental comparison service and I will recommend this method to everyone. Only minor comment is that the Arctic Car Rental logo doesn’t show up on the many signs around the airport, only on the shuttle bus itself. However, they share an office with (or are possibly a subsidiary of) Geysir so just follow those signs instead!

Not Good: - The checking of the car must be improved before leaving it to customers. It is not normal to get a car with a tyre completely out of order. In our case, a tyre exploded 1 day after getting the car. It happens as we were at low speed, but it could have been much more dangerous at 90 km/h. We saw with the garage manager that the tyre was was really very worn. Good : - web site for booking the car - organization to get and return the car - agreement with garage in case of issue.