Rezensionen für
Black Sheep Campers in Island

83 Rezensionen
9.31

About

Black Sheep Campers is a seasoned player in the car rental industry, offering a range of 4x4 campers that allow you to enjoy the open road without limits. They are committed to fulfilling customer expectations with no hidden charges or added fees. Customer reviews on Northbound highlight their excellent service, reliable vehicles, and the overall value for money. When you book Black Sheep Campers through Northbound, you're choosing a supplier that consistently receives positive feedback for their quality service and commitment to customer satisfaction. Northbound's strong partnership with Black Sheep Campers ensures a smooth and hassle-free booking process, enhancing your Icelandic adventure.

Rezensionen

9.31
Gesamt: 83 Bewertungen
Fantastic!
5-Star
73%
4-Star
25%
3-Star
2%
2-Star
0%
1-Star
0%
Staff
9.4
Value
9.3
Cleanliness
9.5
Pickup
9.1
Dropoff
9.7
Condition
8.8

Verifizierte Bewertungen von unseren Kunden, die ein Auto von Black Sheep Campers gemietet haben

Submitted 25. Apr 2023
Outstanding!
The car was big enough for us (5) with 5 luggages. It was great on every kind of Road but we spent a bit too much for the fuel. I should have read more carefully about the fuel (octane 95) but however nowhere I found the information about the year of the car and how big was the engine, so my bad! However the owner Always answered my messages in a couple of minute, so everything was fine and It was a great holiday!
Serena rented a vehicle in April 2023
The Supplier Response:
Thank you for sharing your feedback with us. We're glad to hear that the car provided enough space for your group and luggage, and that it performed well on various types of roads. We apologize if there was any confusion regarding the fuel type and the information about the car's year and engine size. We'll take note of your feedback and work on improving the clarity of this information for future customers.

We're pleased that our owner was responsive and promptly addressed your messages. We strive to provide excellent customer service and ensure that our customers have a smooth and enjoyable experience.

We appreciate your understanding and positive outlook despite the minor inconvenience with the fuel. We're delighted to hear that you had a great holiday overall.

Thank you for choosing us, and we hope to have the opportunity to serve you again in the future. Should you have any further questions or need assistance, please feel free to reach out.
Submitted 05. Apr 2023
Outstanding!
We were upgraded to a Ford Explorer on the day for rental - no complaints! Everything went so smoothly and the contact was so close and easy if needed. Would highly recommend Nortbound for car rental.
Elisabeth rented a vehicle in April 2023
The Supplier Response:
Thank you for your feedback regarding your rental experience with BlackSheepCampers. We appreciate you sharing your positive experience and mentioning the smooth process and close contact with us.

While we understand that you made the rental through BlackSheepCampers, it seems there may have been some confusion regarding the mention of Nortbound in your review. However, we're delighted that you had a great experience and were upgraded to a Ford Explorer without any complaints.

We value your recommendation of Nortbound for car rental, even though your rental was made through BlackSheepCampers. We strive to provide excellent service and ensure that our customers have a seamless and enjoyable experience.

Thank you again for your feedback, and we hope to have the opportunity to serve you again in the future. Should you have any further questions or need assistance, please don't hesitate to reach out to us.
Submitted 05. Apr 2023
Outstanding!
Amazing small car. Weather changes so fast in Iceland… we had sun, snow, rain, heavy winds… and the car behaved great in every condition. I strongly recommend this company, it offers the best customer support I’ve ever experienced (and I’ve traveled the world). So happy I found them!!
Jose antonio rented a vehicle in March 2023
The Supplier Response:
Thank you for taking the time to share your fantastic experience with BlackSheepCampers! We're thrilled to hear that our small car performed exceptionally well in the ever-changing Icelandic weather, from sun to snow, rain to heavy winds. Our team takes pride in providing vehicles that can handle various conditions to ensure your safety and comfort throughout your journey.

We greatly appreciate your kind words about our customer support. Delivering outstanding service is at the core of what we do, and it's wonderful to know that we exceeded your expectations. We strive to provide the best customer support in the industry, and your feedback reinforces our commitment to delivering exceptional service to every traveler.

Thank you for recommending BlackSheepCampers! We're delighted to have played a part in making your trip to Iceland a memorable one. Should you plan to explore Iceland or any other destination in the future, we would be more than happy to assist you once again. Safe travels, and we look forward to serving you in the future!
Submitted 12. Mar 2023
Good
The car was a large 5 seater with good trunk space, just what we needed. It was a much older car than expected but ran fine. The driver door had issues closing due to the freezing temperatures and the tire gauge was malfunctioning. The staff was attentive to the emails in a timely manner. We asked to pick up the car in the city and return it to the airport which was stated on our contract. The staff did Fail to mention that this was actually the same location. We reserved a hotel near thr Airport the last night for our convenience so we drove out to the airport area (45 min) then had to drive Back the city(45 min) to drop off the car then take the airport bus (45 min) back to the airport with all our luggage. This was a waste of time and gas due to poor communication
Robyn rented a vehicle in March 2023
Submitted 01. Oct 2022
Good
Hi - Camper was clean - Ok for a 2007 model - Upkeep was a bit weak. Brakes very soft. Transmission did not work very well and sometimes did not even go into gear. Had to restart engine. Play around with and hope for the best. Eventually it went into gear - forward or reverse gave troubles. A little bit of anxiety but it worked the hole week so that is good. The camper tent had one window screen closure that the zipper was trashed. That stunk. Had to jury rig it closed every night and wind and water was a problem that had to be managed. One soaked towel and some other things happened.
Donald a rented a vehicle in September 2022
The Supplier Response:
We appreciate you sharing your experience, although we're sorry to hear that it didn't meet your expectations. We strive to provide clear and accurate information to ensure a smooth rental experience, and we apologize if there was any confusion regarding the pick-up and drop-off locations.

Regarding the condition of the car, we apologize for any inconvenience caused by the issues with the driver door and the malfunctioning tire gauge. We understand that freezing temperatures can sometimes impact the performance of certain car components. We appreciate your understanding and assure you that we take vehicle maintenance seriously to ensure our fleet is in good working condition.

We apologize for any inconvenience you experienced due to the need to return the car to the city before heading to the airport. We understand that it resulted in additional travel time and expenses. We appreciate your feedback and will take it into consideration to improve our communication with future customers to avoid any such misunderstandings.

Thank you for highlighting our staff's attentiveness and timely responses to your emails. We value open and clear communication, and we're glad our team was able to assist you throughout the rental process.

We apologize for any inconvenience caused during your rental, and we appreciate your feedback as it helps us improve our services. We hope you had an otherwise enjoyable trip in Iceland, and we would be grateful for the opportunity to serve you better in the future.
Submitted 01. Oct 2022
Outstanding!
The car we rented was perfectly equipped for our time in Iceland. The company communicated really well, answered all our questions promptly, and made the process super easy. We reccoended it to many friends, and to all who are looking for a vehicle in Iceland.
Imari rented a vehicle in September 2022
Submitted 10. Sep 2022
Outstanding!
Was a fantastic experience, and a super smooth connection. I don’t normally book things through a third party but sometimes exceptions are the right choice. Would recommend using North Bound.
Timothy rented a vehicle in August 2022
Submitted 23. Aug 2022
Outstanding!
This was perfect! Had no issues and came with all the supplies needed. I did run into one issue but the company was so good about answering immediately and even went out of their way to come help me. Would highly recommend to everyone.
Ashley rented a vehicle in August 2022
Submitted 24. Aug 2022
Excellent
The company was responsive to my needs. I appreciate their emphasis on customer service.
Cassandra rented a vehicle in August 2022
Submitted 19. Aug 2022
Outstanding!
Very nice car with a great big engine! So nice to drive! Also the camper kit was very nice and well equipped. Everything nice and clean. Thanks for this awesome week! Regards Pierre
Pierre rented a vehicle in August 2022

Mietwagenangebote finden

Kostenlose Stornierung & Änderungen
credit cards