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Nordic Car Rental Campers in Island

very good experience in generally . caravan was in good condition . i was a little bit disappointed that we had to pay for everything extra like bed kit, gas , camping chair etc i think these things should be included reminding the quite high renting price. and : i am used to get the car with full tank, not ca 35 procent . it makes it more complicated for returning . the watertank should be full by getting the camper( was quite empty ). but in summary we enjoyed our road trip very well.

Despite my poor English, I will try to describe my experience with Nordic Campers. Establishment of the file: Professional but after a long wait (there were several people before us) The vehicle (Dacia Dokker) was perfectly clean and well equipped. I asked for the car user's book, I was told there was none, but later I found it in the roof compartment above the dashboard. The car is big enough and comfortable for two people, the internal heating system (engine off) is very convenient and very powerful. The power of the engine makes driving enjoyable, and consumption (about 5.5 l / 100Km) is reasonable. We traveled 2000 km without any problem. We cleaned the car and returned it where we had seen it. An employee from Nordic Campers kindly brought us to the airport.

Airport shuttle was late, we waited 45 minutes. (Nordic Campers) Contact provided in the booking cannot be reached. We dialled like 3 times and no one picked up. When we asked them about the phone number (to check whether it is working or not), they explained to us that sometimes there's a queue, and they have yet to set up an auto reply bot advising caller on the queue. Pick up process was ok. We were upgraded to the larger Renault Traffic, which we very much appreciate, although it consumed more fuel. The staff didn't care to explain how to use the car, he didn't even bother to walk out with us to inspect the car. We asked about heater (is there one, how to use it), and they can't even answer us properly. We had to figure everything ourselves. Even had our first night sleep without the heater, cause we only figured that out the next day. Pillows were provided but not blanket, we had to pay another 25 EUR extra for sleeping bed rental. Burner was provided but no gas can. Otherwise, everything else was ok. No major issues with the camper van. We wanted to ask for a few hours extension just before our flight the next day morning at 0700 hrs. We tried calling the contact number, and again no one answered. We called the mother company City Car Rental (Reykjavik office), and immediately someone answered us. They were kind enough of grant us 5 hours extension for no charge.

Excelent

It was very good. The camper was confortable, the only problem was the glass on the roof that ws broken and with rain it was raining inside...

The Dacia dokker was great on gas, and a very simple vehicle. My boyfriend and I found that the beds were more comfortable than we expected, and it was definitely enough room for the two of us. All necessary utensils were provided for us which made things simple, including propane for the gas stove. The staff at Nordic campers were very friendly and helpful, giving us travel tips and recommendations on sites to visit. Additionally, we had spent a decent amount of time looking at camper van companies, and found that this was the cheapest option for what we wanted. I would definitely rent from Nordic campers again. Thanks for the amazing Icelandic experience! Johanna and Jeff, from Canada

It was challenging at start but ended well. We had to wait for more than 1 hour at the airport before pick up. We then were offered a motorhome with no bunk beds in the back (only one couch, a convertible table and the over cabin bed) for 5 persons! Moreover, the campervan had cracks on the window and a broken rear mirror. We eventually changed the motorhome to a bigger one for the same price, as we explained that it was impossible for our 3 kids to sleep in the narrow table bed (they are 185 cm tall!). The persons really was helpful and efficient changing the vehicle for us, and we then spent 10 wonderfull days of camping!

Generally, we had a great time with the camper. It was the perfect size for us (2 adults and 1 teenager). And we loved the campgrounds we stayed at. A couple of things were wrong at the start: they weren't going to give us the camping package until I showed them the email where it was discussed. Also, there was no electric cooler as was mentioned in the description of the van. We had to build a make-shift cooler from a plastic box wrapped with a camping ground cover pad. One more thing, the fuel tank should be given to the customer as full. It was at "80 %" to be returned at 80% full. Do you know how difficult it is to fill a tank to 80%? We ended up returning it at full. Iceland is wonderful. Thanks for your request for comments

Firstly,we had a great time in Iceland. The van enabled us to do this. Booking the van through Northbound started out very easily, but soon got very confused when we heard that the model of van was changed to an earlier model and price changes were made. Alot of emails later we came to an agreeable figure. The van we received certainly showed its age and possibly was not detailed very well before pickup, the luggage space under the bed was very dirty . The windscreen had 4 large chips in the drivers vision area. At the end of the trip the front brake pads were completely worn. The front suspension had serious issues and on return I recommended that the vehicle shouldn't go back on the road before being thoroughly checked out. The vans interior was very basic in its fit out , but chosen through Northbound because of mainly cost , and seeing other vans on the road , we got exactly what we paid for. The van was equipped with everything we needed to be self sufficient on the road, some of the gear was brand new. The staff on pickup and delivery were very good, but very busy. A little more information on camping in Iceland would have been greatly appreciated. On return , the timing was right , and we we were offered a ride into Rekivjik with a staff member which was greatly appreciated. All in all , we enjoyed our travels in Iceland and met some wonderful people, and would come back as our 11 nights were not enough to see everything as we would have liked , we would contact you again, but would be vary wary of Nordic Campers . Tanks again Julie and Barry