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Nordic Car Rental Campers in Island

I think the motorhome we hired was sub standard and would not have been acceptable in England. There were many faults with it on collection such as toilet door would not open without much effort. All blinds were torn or stuck in position. The block out screen for the front would not fit so I had to use a sheet. Overall I was not very impressed with the quality of the van.

The trip was a very good experience. Northbound was quick to answer questions. The folks at Nordic Campers were helpful, the fiat was a 2011 and worked well although many smaller items had been patched up numerous times and didn't hold anymore (retracting window blinds, bathroom door hinges etc.) the gear shift ball came off often and I had to learn and be aware of it at intersections or heavier traffic otherwise it would fall off and roll somewhere on the floor with no way to grab the shifter to change gears. None of these were big issues and I pointed them out to the clerk upon returning the vehicle so they have a chance to fix it for the next client. One thing though we were in for 5 days, we paid over a $100 for the propane tank and never came close to using much of it. It would have been nice to return it based on usage or how we found it just like you do with the regular diesel tank. Overall a great experience. Thank you.

The customer service was good when I took the car. All my questions were answered and they fixed some issues with the car before starting the journey. The car was a bit old but worked very well and we could complete the ring Road with any trouble, so We all are very happy with the experience. The heat worked very well and you can sleep with wide space in the camper. I recommend the experience with Nórdico Campers 100%!

Some feedback about our experience: - the car was in quite bad shape outside, lots of damages and scratches all over - the car was not clean inside - the rear door lock was missing some bolts, so it was a bit difficult to lock -the drivers door handle was not working correctly (some spring broken/missing inside?) -side door was damaged, so needs a lot of force to close it -in contract fuel was marked 75%, but when we started the meter was showing 40%. We went back and they corrected it. - the plates were quite ”wear out” - in airport we waited some 30-40 min and not anybody with any ”Pick-up sign”. We need to call them and wait some time. BUT our overall experience of Iceland was VERY good and also car was working despite of all the above negative notes!

In general ok but I must point out the below: - the interior of the camper is not in a very good condition, to name a few: 1. The seat cushions are quite dirty; 2. The ladder to the upper bed did not fit with the holding slots, making the ladder useless; 3. The sleeping kits were handed over to me in a way I don’t feel they are clean (just grabbed by your staff from the garage, without proper packing). Concerned camper is PDU57, please check. - when doing the booking I thought I have chosen the insurance package with the highest protection (I.e. driver does not bear any liability in case of damage, which is common with other rental company), however when I picked up the camper I was told that I still need to be responsible for the damage up to ISK25000, could this be changed in the future? - during the driving the rear car plate was ripped off and at the end I was charged EUR70, with the reason “the car plate was dropped when I was renting / driving”. To be honest I don’t understand this as nobody would be able to keep monitoring whether the car plate is always attached to the car, and apparently the reason of dropping car plate is the problem of the installation by the car owner, not the driver (unless it can be proven that the driver purposely remove the car plate, which normally I don’t think any driver will do so).

My experience renting from Nordic Campers was excellent. The service was fast and efficient. When I arrived to pick up my vehicle, they were adequately staffed and I was behind the wheel in no time at all unlike other rental companies I have used- every minute of vacation is precious so I appreciated this very much! There was only one snaffu - I had emailed in advanced to inquire about a cooler with my rental van and I was assured it was included. When I got in the car and was about to pull away I realized there was no cooler, but they quickly verified the cooler was included, got me one, and I was on my way. They took good care of me! Checking out at the end of the trip was equally as fast and efficient, no stress! I got a great deal on the van itself, perhaps because it was an older model vehicle. As such, it had several quirks but thankfully it ran well and got me safely around the Ring Road. My advice to other travelers would be to make sure you are in a vehicle you are happy with. If I were to do it again I would probably pay a bit more for a newer model vehicle.

I coudn't get this car in Nordic Camper . When we arrive to piick it up, the car was not ready. A crap, old and very dangerous motorhome was ofered instead of the high roof. With no options, we have to take it. We have to drop it the next day because of the danger of driving this car because is slides in te road at every movement of the driving wheel. The third place for my child was unsafe and I will guess to say that ilegal (at least in Spain you can't drive with this dangerous place) A old, dirty hig roof was ofered this day, but engine problems made us take a trafic camper (not ofered at the begining) with no hig roof at the same price than the hig roof, when we know (and told to the employee atvthe moment), that this vehicle was cheaper than the high roof. But again, we doesn't have no optios. The renault trafic had good engine, but all the doors were in very bad conditions. Definitely, I can not reccomend your conpany to any one that want to have a enjoyable trip. If you are realy the boss of the company, I will be very worried about that. Wen we drop the car, another customer were complaining very angry because similar situation with the car. No good service is for ever. Sincerely yours.

Not happy with the motorhome. Many defects and broken pieces. One cabinet didn't close. It even has worn out tyres!! I would not choose this company again.

It was a tired old van, no stereo, no curtains, but it was a competitive price and it didn’t let me down. Can’t complain on balance.