Recensioni per le Migliori Auto a Noleggio in Islanda

Very nice experience, very quick and easy

Everything was simple, efficient and went according to plan: we were met at the airport, quickly shuttled to the supplier, checkout was quick, no unnecessary pressure to buy additional insurance, just given the info on what is covered and what is not. Car was fine. Return process was equally simple and quick.

Everything was really good. The car was in perfect condition, and the attention at the office was very good. They also take us to the airport when we drop-off the car. Really good experience. I would rent again with you for sure if I go back to Iceland.

We liked the booking system with Northbound, but picking up the car with Lava rentals was just okay. The man was not very helpful and when we checked the car over after he gave us the keys, we noticed the front passenger door was damaged and a little difficult to close properly. When I went back into the office, he didn't want to come and look at the problem and just told me to take a photo of it, which I did but that was difficult in the dark. When we returned the car, they asked to see the photo and we had to insist the door was already damaged when we picked it up. Everything was ok in the end, and the man that dropped us off at the airport was very kind. The car itself was the absolute minimum of what we needed, its wheelbase was quite low to the ground so we did have problems and got stuck in the snow once. I do have to stress that the weather conditions were exceptionally bad and many of the locals said that the type of snow was unusual. So not really the car's fault, but if we ever go back to Iceland in the winter, we will definitely spend extra and hire a better 4WD.

Northbound was amazing in getting our rental all figured out. The Hyundai 120 was outstanding for all the adventures. However, the supplier was rude. When we arrived we were having trouble finding the person with the sign and when we called they were not helpful. Once we found them they were very rude about how they have been there 2 times and we clearly just didn’t look hard enough. It was not a pleasant way to start our trip.

Our experience with Northbound and the supplier was completely trouble free. The transfer to and from the airport was easy and worth it to save so much money. They weren’t waiting for us at the airport as they said, but they arrived within a few minutes after calling. The car seemed brand new and well maintained. I would definitely recommend these guys!

Really happy with the service and the car we received

I got a mitsubishi eclipse, not a Subaru XV as I pre-booked - indeed I knew that the road conditions could be very poor in Island in this period of the year - which would be a Real AWD. There was a double charge on my credit card by the rental for the rental fee which was refounded upon my request to the supplier.

Really nice rental company, enjoyed every bit of our time using their rental car, and we got to travel the whole southern coast of Iceland, which I think is very impressive 😃🇮🇸. overall no problems with their car and had a comfortable cozy (and most importantly warm, cos its dead cold outside) ride with their car😃. would recommend, for their ease of business, booking, getting the car, returning it and all the packages that they offer to make sure we are safe duthe supplier our rental period. their cars are nice too 👍🏼😃 totally recommended🇮🇸

We had an issue on the road in the way to the airport, so we called the office in the way to drop off the vehicle to tell them that we have to hurry because we'll lost the flight. We don't notice that they were helping us in our urgent situation. So we had to wait for the transport almost 5-6 minutes when flight closed doors in 9 minutes. Nobody in the office picked us exceptionally to get us to the airport. I was expecting that. On the other side, we were able to flight back because the other security workers in the airport helped us to arrive finally to the departure gate.

Timing of the withdrawal from the Airport and location of the rental office were perfect. The car was clean and the provided service was as expected. Thanks for all the suggestions

The whole experince over all could not be better in my opinion. From the beginning the plan was late and the staff came inside the terminal to find us quick and then we drove off to the office to pick up the car which was brand new and in perfect condition. We had the car for five days and the trip around Iceland was awesome. When we were suppose to drop the car off i manage to drive to the wrong rental dealer and had to reverse and go back, at that moment a car drove up behind me and I bumbed in to his side causing some minor scratches on our car which felt like shit especially now when were about to return it without any damage or scratches. I knew we had the highest, at that time possible insurance but I thought that now comes the big blow and this will probably be very expensive. We signed the collision papers at the other dealer and drove to the Lava office and talked to a very nice guy which I dont remember the name of and he said he had to check with his manager considethe supplier the insurance cover pretty much everything except damage the driver causes, I felt like totaly shit considethe supplier the small damage but I know it's my fault even though they saw me reversing at the other rental but still tried to drive before me, probably stress or something but hard to blame anyone else when I obviously didn't checked the mirrors or turned my head enough. Anyhow, the guy at Lava got of the phone with his manager and said he had good news, we were free of charge because we had the best insurance and probably because the damages were small. This customer support really impressed me because you often read nightmare stories about situations like this when people have to pay a lot of money even though you thin you're fully covered by the insurance, you really feel that "they" always manage to find som stuff to rip you of, something you missed reading in the contract or so on. I'm sorry about the damage, you cant look to many times in the mirrors, especially not in a crowded and stressed out parking lot. But you let us keep a very good memory of Iceland and the people living there and not end our trip in anger or disapointment. We are coming back to Iceland in the summer time, probably around july this year and we will definetly rent the car with Lava again. Thank you for everything!

Great car! Did wonderful driving in snowy and icy conditions.

The experience with Northbound has been good. Fast replies and easy processes. the supplier have also been really helpful and fast with their replies. We really appreciated their warnings about the weather and that they let us pick up the car in an office which was closer to where we were. The Toyota Yaris has been a great companion. Even in the middle of a snowstorm it didn't leave us behind.

Good prices, good service, good car.

The Pick Up was OK, right in time. What I didn't like was the Not fully Gas tank, Just filled with 80%. Will not know what happens If I had given it back with a not fully tank. Also i was missing more information what to do in a Case of a accident, broken Car, etc. At other Rental Cars i got a Hotline number, where i could ask to i.e. unplug the Power cable. Allover was the Car ok

Thank you everything was seamless, easy and the vehicle was an excellent choice

The 2022 Toyota Land Cruiser was outstanding - exactly what we needed. It had all the cargo space to get us and our 4 large suitcases (plus small bags) to and from the airport area. We stayed in Slefoss, and the reliability of such a sturdy vehicle became essential when two different snow storms came in. We passed multiple smaller vehicles that had gone off the road but ours stayed the course. We were able to get off and see the things we wanted to see despite less than ideal conditions. The my car support team was wonderful getting us to and from the airport and super on top of everything.

Great service great car

Everything was excellent. The car was like we expected. The shuttle service to pick up us and drop of at the airport was accurate and punctual.

This car was excellent in every regard; it handles all types of conditions (included ice, snow, rain and dry roads), and was well-equipped with lots of safety features/options to include lane departure detection, rear camera, Apple Car Play and more. It was comfortable, good handling and got good gas mileage. My only disappointment was that they would not accept American Express credit card.

Renting a car through Northbound was really simple. No problem whatsoever, very convenient website, I highly recommend :)

The whole car rental experience was smooth. Everyone that we have encountered was pleasant and informative. They answered all the questions and concerns we had. From the car to the roads to the weather. They didn't hesitate to answer us or guide us in the right direction. We actually got stuck in the snow an hour into leaving the car rental company. We didn't know what to do or who to call. I called Northbound's customer service and they reassured us that they will come and get us out. Free of charge too! Within an hour of giving them our GPS location they came to pull us out. They gave us peace of mind for our whole trip, which is important in a foreign country. I highly recommend them and would rent from them again. Awesome first time experience! Thank you!

Service was absolutely hassle free, staff was very helpful and the optional WiFi pick was an absolute must for travel! Would absolutely recommend.

Well, the 2022 Jeep compass did a good job in severe winter conditions. But: you should not quote that this car can carry 4 person and 4 bags. Impossible, and did bthe supplier us closely the issue, to not carry all luggage at once (had luckily only 3 normal bags and 1 smaller one, which hat to be carried in the font)

Very good 4x4

Very good experience with go car renthal, compliant car just wipes additional hs. key box system for efficient departure and return.

We had been calling the car rental for pick up and they kept saying the driver is coming, and we ended up with waiting for 1.5 hours in the airport, which was totally waste of our time. On the day of return, we was almost missed our flight due to their lack of staffs, we had been waiting to return the keys and for them to check the vehicle for almost an hour, which is rediculous!!! Not recommend this car rental at all. Please avoid!

We had the best experience and we really were so happy we rented such a car cause of the snow storm we suffer these days. We felt protected and safe driving the car around such a snowed roads. And your staff was pretty nice and friendly. I’ll always rent with you any time I’ll step in Iceland.

We had a great rental with the supplier. They picked us up from the airport and were easy to spot and were quick and helpful in the rental process. Northbound made the process simple and easy and a great way to look at all of our options.

Our vehicle was perfect for our trip and handled being in the snow no problem. Staff were friendly and were helpful in giving some tips on driving in the wintery conditions....and didn't even try and hard sell the additional insurance. Duthe supplier the winter we didn't expect the car to be clean on the outside, but inside was spotless. Our only "complaint" is there were no clear instructions to head over to the the supplier office as we were expecting to be met. It was an interesting 10 minute walk across the snowy car park and roads to get there, but will know for future as we plan to head back in September to visit the areas we couldn't get to because of the weather conditions.

Nice drive. Boot space a bit small. The description page should say 2 suit cases, 1 hand luggage and a small rucksack.

Excellent service from Northbound, always answered my questions, rearranged bookings because we kept having to cancel because of covid and then when we were to eventually fly there was a 2 day delay due to Kevlavik being snowed in! Cannot fault and would definitely use again.

Great service! The car was in perfect condition, studded tires, everything is as it should be. They gave the car clean, immediately wrote down all the scratches that it has, explained what is included and not included in the insurance. The company has a convenient transfer service, which allows you not to worry at all about how to get from / to the airport. And I was also pleasantly surprised by the office working hours, we had a flight already at 7 am and we were able to bthe supplier the car by 5 am and we were immediately taken to the airport. Perfect! In the office of the company you can take a magazine, where there is a lot of information about places to go, they also give flyers with all emergency phone numbers and traffic information websites. And as a bonus, there is a chip on the keys for receiving discounts at gas stations and coupons for free coffee. Very nice! And I want to say a special thank you to the staff. Very fast, friendly and high quality service! Thank you very much, if we come again, we will definitely take the car from LavaCar!

It was as promised: Subaru XV, All Wheel Drive, studded tires. In general, it was a good experience.

The car was ok. For a 2022 car I was expecting an onboard gps, but the car did it's main job perfectly, drive ne around. No complaints there.

Very good, great customer service, car was fit for purpose and did great in the storms

In my next visit I will rent again from the supplier, everything is fine!

Welk, ist was no F1Bolide ,but ist was OK! I think the lights could be better .

Hi i got a Peugeot 3008 but i am very happy with the car

The procedure of car body condition check should be more transparent. In my opinion at the car pick-up a staff member should participate in car inspection and indicate to customer every known scratch or damage. Then a corresponding protocol should be signed. At the car drop-off analogical procedure should be observed - a staff member should inspect car condition and compare with the pick-up protocol and then reflect the actual state in drop-off protocol. This way the customer would know whether they should expect any charges for damage or not. All other services were at high level.

Supper service! We were picked up right after our arrival in KEF and got the car in 20 mins(with shuttle to the pickup point). 4x4 car is the only option if someone really wants to explore Iceland their own, and the car provided to us went though all the terrain challenge we've met quite easy. Also we've got LTE modem with wifi access point for car, which was super helpfull! Our flight back was quite early so we needed to drop off the car and have a shuttle back to KEF airport at 4 AM, and it was not a problem for the Lotus team. So: Fully satisfied. Will definitely use again and recommend.

It was a bit strange that the car's RPM was going up and down while in neutral. Contacted an agent and calmed me down about it. It was not a problem, but it would have been better if this was not a thing at all. Apart from this our experience was all great with the car and the customer service as well. I contacted both Northbound and the supplier while the renting period and got a quality solution/answear really quickly. It was also great they communicated with eachother when needed, so i could get a proper answear all the time. We are satisfied customers.

Fabulous, we were picked up from the airport exactly on time and taken to the hire depot, to be shown the car amd go through paperwork. Everyone was super friendly, offered hot drinks whislt we went through it amd was given thorough and helpful advice. The Duster was a fab 4x4 to get us around the south of Iceland safely and comfortably. At the end of the 5 days we returned it back and shuttled back to the airport. I would recommend this company and would use again.

I would definitely recommend the supplier. Their staff are really friendly and super helpful. They have a lovely office where you collect the car from with toilets and hot drinks available. The whole process was super easy with no hidden extras or costs.

Our experience with your company was very good. The car was very clean and worked perfectly. Your employees were very friendly and helpful. What I really appreciated was all the informations that you sent me prior to coming to Island. That was very helpful. Our all around experience with your company was perfect. Thank you for participating in making our stay in you country fantastic.

Everything was on point! The van and the staff. I raccomand the supplier.

My service with Northbound was exceptional from being picked up at the airport and delivered to my new SUV to drop off back at KEF was perfect. I’ve been a the supplier customer for over 40 years so tend to go with “the big guys” so I’m very glad I chose Northbound for my Iceland adventure. I will chose them again on my next visit. Your driver was very nice, polite and professional.

My experience was disappointing frankly. I chose and paid for a 2021 Dacia Duster, however the car I was given couldn’t possibly have been a 2021 with over 160,000 km already on it - by my calculations, it would take driving over 275 MILES every single day for 365 days straight. But to make it worse, a rear tire had a slow leak that made itself known about 1 1/2 hours into our first day. We carefully monitored it and added air daily which added quite a bit of stress to us as we had to constantly find a gas station that was manned and had an air pump. Unfortunately on the last morning - yes the morning we had to drive to the airport - we awoke to a flat tire and had to change it to the spare. Yes, changing a tire in December in Iceland in the dark. We were grateful there was a spare, that the spare had air in it, and that there was also a jack. But again, not the experience and the stress that I wanted/needed especially after PAYING FOR A 2021 vehicle. Clearly we were taken advantage of and did NOT get the vehicle that we had chosen or even anything similar as promised in the contract.