Recensioni Campervan

"Everything was OK. The car had no issues at all. We drove a total of 2,650 km. The drop-off at the airport was exactly at the agreed time, and the process was very simple. The price was very reasonable for Icelandic standards."

"The car was absolutely perfect for the price. In my opinion it is too small to work as a camper, but it is possible to sleep in it... Had to pay extra to get sleeping bags instead of blankets"

"Parfaite grâce au beau temps pour notre voyage ."

"The best way to see Iceland! We’re glad to have made the decision to get a vehicle with a pop-up tent and a vehicle that handle the road conditions and weathering Iceland has to throw. The tent was cozy and warm even with the rain and wind (45mph). It also has a memory foam mattress that helped us get a good night sleep after exploring. The custome... Leggi di piùr support was top-notch! We had a check engine light come our 2nd day and she walked us through on what to do with it. The pick-up and drop-off was smooth. I will be renting here again on our next trip, it’s totally worth the price."

"Vehicle was great, would have appreciated if the lantern, and light in the tent worked or included batteries for it. Everything else was perfect"

"Camper was very nice, all clean and good to go. We drove for 2300km, no problems. Only thing, you should take the heater if you are going outside summer"

"we had a very good time, and my son was accepted as a driver although he was 18 and had only a little month his license. Now he is a better driver! We really enjoyed our trip."

"Overall, the rental experience was positive. The car itself was in good condition, well-prepared, and met our expectations, which made the trip enjoyable. However, there were several communication issues that affected the experience. We had difficulty reaching Northbound by phone, as the hotline was unreachable, and although we eventually got re... Leggi di piùsponses via email, the process was quite slow. There were also multiple problems with communication from Key Car Rental. Initially, we received an email requesting payment again, even though the rental had already been prepaid through Northbound. It took us about a week to clarify that the payment had indeed been completed, which caused unnecessary stress before the trip. Additionally, when we asked for confirmation about included equipment (such as a stove and sleeping bags), we were incorrectly informed that these items were not included. Based on that information, we purchased an extra suitcase to bring our own equipment, only to find out upon arrival that everything was already provided. This resulted in unnecessary additional costs for us. Furthermore, we received inconsistent information regarding the pick-up and drop-off process. In some messages, we were told to call for a pickup; in others, that the car would be waiting at a hotel near the airport. Similar confusion occurred at the end of the rental — we were initially instructed to return the car to the office by 16:00, but later informed that we could leave it at the hotel. Because of this, we adjusted our plans and left earlier than we would have otherwise. In summary, while the car itself was great, equipment was full, the overall experience was negatively impacted by inconsistent and unclear communication."

"The car was fine. I am a tall guy, so was worried I would not fit in the bed/or behind the steering wheel but it all worked out. Only issue was that the camping rules in Iceland were unclear (nothing to do with the car or rental service)"

"Dear BlackSheepCampers Team, I would like to begin by acknowledging that the vehicle itself performed well throughout the trip. The 4x4 capability was reliable, fuel consumption was efficient, and mechanically the camper functioned properly during my travels across Iceland. Unfortunately, the actual camper accommodation experience was conside... Leggi di piùrably below what I believe can reasonably be expected for travel in Icelandic conditions, particularly in the north of the country where temperatures were below freezing. When booking the vehicle, I fully understood that this was not intended to be a luxury or premium camper experience, and I had no such expectations. However, I do believe there is an important distinction between “basic” accommodation and equipment that becomes genuinely inadequate for resting and sleeping under the environmental conditions in which these vehicles are specifically marketed and rented. The primary issues were the following: A mattress of extremely poor quality, uncomfortable enough to make proper rest difficult. Bedding that felt insufficient and inadequate for the temperatures encountered. Most significantly, a heater that was both excessively noisy and surprisingly ineffective during freezing nights. The situation became particularly problematic after arriving in Varmahlíð under sub-zero conditions. Despite sleeping fully dressed and attempting to adapt to the circumstances, obtaining reasonable rest inside the camper became extremely difficult due to the combination of inadequate thermal comfort, poor bedding, and constant heater noise. Eventually, I found myself no longer using the camper as accommodation and instead paying for hostel stays during part of the trip simply in order to rest properly. This generated additional and entirely unanticipated expenses that substantially altered the overall cost of the journey. To be clear, this is not a complaint based on unmet luxury expectations. My concern is that the accommodation component of the camper did not provide what I consider a minimum reasonable standard of comfort and habitability for Icelandic spring conditions, particularly in colder northern areas where such equipment becomes essential rather than optional. For this reason, I believe a partial reimbursement or some form of compensation would be appropriate in light of the additional accommodation expenses I was forced to incur during the trip. I am reaching out directly in good faith first, in the hope that this matter can be resolved reasonably and amicably."

"Campervan was clean, organized, and everything worked as promised. service was excellent, very friendly and helpful staff. Made the trip so much better."

"Overall very good I just made the experience that camping in back of small car is that I would prefer as accomodation. My own mistake 😉 Except that: could not find the car immediately. Car was showing many warnung lights at the beginning."