177 reviews for Camping Cars
Verified reviews from our customers that rented a car from Camping Cars
Outstanding!
I booked a Dacia Duster with Camping Cars for our family 2-weeks ring road trip in early June 2023 (with 3&7 year old children) and concluded with very fantastic trip. I booked the car very early: in August 2022 at a very great price comparable to cars without rooftop tent. The staff and boss are very kind and willing to help during check-in and check-out. Included pick-up and drop-off made our travel in calm. They offer free unlimited wifi router (which is not super critical for us since we have EU roaming) and free child seats. Since we are a family, we stayed mostly in hotels/cottages and used the tent only once as an emergency solution for overnight.
The costumer service is excellent, patient and very kind. On the second day, I noticed the car show some warning signs of ABS system and tire pressure. I called the office and got to know that can be a typical false sensor problem. Nevertheless, they arranged to change a car for me in the next working day. Since they have to send the car from Keflavik and we are already approaching Hofn, I agreed to drive back to Vik for the exchange of the car, as compensation, they give me one day refund.
I have to say that the cars are a bit aged at ~250k KM mileage, and some existing damages on the surface, but technically well-maintained. Since I know this is an old car at the time of booking, I did not book the expensive extra insurance on the booking platform. Instead, I bought insurance from my home insurance in Germany (mietwagen selbstbeteiligung versicherung) which is wayyyy cheaper, and I had very good experiences in claiming reimbursement in case of damage that had to be paid by myself in the first place in the past. We did not drive to F-roads (not yet open), but drove to quite many gravel roads in Westfjords, where I saw quite some brand new cars (two Tesla and several Discovery) had to drive extra carefully to avoid gravel damage.
I highly recommend this company would rent again in the further when I come back to the highlands in real summer.
All the best!
Mingjian
rented a vehicle
in May 2023
Fine
Don't expect luxury, but this isn't necessarily a bad thing. It's a more enjoyable and less stressful trip when you know that you won't be plunged into financial depression at any sign of damage. It was the cheapest 4X4 camper option (by far) so from this aspect I cannot complain. If not driving in the Summer season, BUY THE INSURANCE!!!
When we arrived at Keflavic, we were originally told someone would be waiting for us but the representative wasn't there. Nothing a quick call couldn't sort out and 15 minutes later he arrived. So the airport pickup was relatively good too.
When inspecting the car, it was clear it had seen better days. Scratches, chips, and small dents on the outer bodywork but everything on the inside was super clean. Just as we were about to set off, we realised the radio wasn't working so had to do an emergency change of car before everything shut for the day. This was very speedy and 30 minutes later we had a replacement. However, we didn't have enough time to do such a thorough inspection on this car and soon we discovered problems. One of the car chargers wasn't working and the tent zip wasn't holding the sides together - not good given the heavy rain we encountered.
During our trip, we drove over a patch of ice and got in an accident - luckily we purchased their premium insurance. The customer service at the time was faultless, he was friendly, calm, knowledgeable, and helpful. However, the impact of the collision damaged the tent. So he instructed us to buy the spare part and attempt to repair it ourselves to prevent any further damage. He told us that the company would REIMBURSE US FOR THE COST OF THE PART.
3 months after my trip and I am still waiting for this money back. I have been trying to contact the company but no one is answering. I am deeply disappointed at Camping Cars for ignoring this. I wish I could give a more positive review and it's a shame that this small issue would make me not recommend them to others.
Henry
rented a vehicle
in April 2023
Fantastic!
Hi, Ivar!
This car was adviced by my friend from autosport. He has never been in Iceland, but he said bigger is better, automatic much more easy to drive, just close your eyes when filling tank. We choosed 8 years old car to minimize expenses in case of total destroing it. Colour of peach helped my wife to find car among others. So, we, retired pensionaries, succesfully made 3800 km around Iceland, time after time exploring F roads. Just 2 rivers stopped us. Partly because I promised at rentals not to take risk on water. Big surprise for us was roof tent - it is super cool! Never sleep in tent better as on the roof of car. Thank You, Northbound for kindness, we will never forget.
Andris
Andris
rented a vehicle
in September 2022
Fine
Hi,
I’m very unhappy about Camping Cars.
The car has a leak behind (on the rear drive). I was not responsible for that.
To be sure that the car won’t be very damage, I brang it to a garage and paid a bill of 7500 isk. The garage wrote on the bill that I am not responsible.
When I return the car, Camping cars told me that they would refund me soon.
Since, I have no refund, they don’t answer my message. It is not acceptable. Be sure that I will inform other customers on the Camping car site and yours if nothing change.
Romain
Romain
rented a vehicle
in August 2022
The guy who dealt with us when we were there to return the car was so arrogant. The overall experience with the car was pathetic all random issues for five days of road trip.
The car which was provided to us was not at all in a good condition it was drinking gasoline like anything everywhere. The wheel alignment was damn bad that car was going on right side regardless of wind direction even I checked with the local mechanic in between he did mentioned the same about the alignment, however the camping cars company guy was arguing was us on wheel alignment and was blaming us, icelandic roads, and winds which I find nonsense because I am driving 4 wheelers since last 7 years.
Definitely was not a good experience with the car.
Random issues with lock, boot door, car start etc.
Even the tent had one hole in it.
Suyog
rented a vehicle
in August 2022