
Rezensionen für
Camping Cars in Iceland
About
Camping Cars is a trusted car rental company in Iceland, offering a range of vehicles to suit your travel needs. They pride themselves on top-notch customer service and reliable vehicles, ensuring a smooth journey for their customers. Their headquarters are conveniently located just a five-minute drive from Keflavík International Airport.
Customers on Northbound have praised Camping Cars for their excellent service, reliable vehicles, and overall value for money.
When you book with Camping Cars through Northbound, you're choosing a supplier that is highly regarded by customers and committed to providing a quality service. Enjoy the freedom of the open road with Camping Cars and Northbound.
Rezensionen
5-Star |
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86% | |
4-Star |
|
9% | |
3-Star |
|
4% | |
2-Star |
|
0% | |
1-Star |
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0% |
Staff |
9.5 | |
Value |
8.4 | |
Cleanliness |
9.3 | |
Pickup |
9.3 | |
Dropoff |
9.5 | |
Condition |
8 |
169 reviews for Camping Cars
Verified reviews from our customers that rented a car from Camping Cars
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I am sorry to hear about your negative experience here at Camping cars, however there are a few things I would like you to know. After you sent an email to us on the second day of your rental, we replied within few hours, but for some reason you seem to have missed that (perhaps check your spam folder), here is your e-mail and our reply below:
"Hello dear CampingCars Team,
as you surely remember, we arrived on tuesday this week and our reservation was incomplete because of an unsuccessfull communication between Nortbound and you. Thankfully you had a solution for us.
But now, the first day, we are at a campground, we realize that not only the car is an older one, but the roof tent and the equipment too:
The gas for the stove is empty. The knifes don‘t cut, the pot don‘t have a lid.
The zipper on one side of the tent is malfunction - it is‘nt possible to close it completely. On the other side, the plastic protection is missing on half a side. The material of the tent is already very thin. And so on…
All in all it‘s really suboptimal and not how we expected and payed for.
Do you have a suggestion for us and a relaxed trip in Iceland?
Thank you so much for an answer!
Best regards
Doris and Thomas Autzen”
“Hi Doris and Thomas Autzen and thank you for your email,
I apologize for the hick ups in the beginning of your rental, however there are few things in our defence I would like to mention
• The age of the car is clearly stated on all website and should not be a surprise to you.
• There is no gas included in the kitchen box, so since you did not add it to your booking, no gas should be included from us.
• Cutlery is included in the kitchen box, no sharp is included in the box
There should be a lid for the pot, this is not ok, so after you have returned the car please contact Northbound to ask for a refund for the kitchen box that I will then have to confirm for you to get it.
The tent is like the car not new, however it should be fully functional, if not, please give us a call so we can set up a plan to change it out.
Let me know,
Rg,
CampingCars Team"
I would also like to mention that you were misinformed here regarding that as you wrote “Northbound only slowly transmit new Information”, that is not the case, changes to confirmed bookings are manual on our end so they are a bit slower than when you make a new booking.
Regarding the faulty zippers, we had no issues closing the tent after you returned the car.
Again, I apologize for the inconvenience you had, but please contact Northbound and ask for a refund for the kitchen box.
Bogi Jonsson,
Camping cars.
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Why book through Northbound?
Best Price Guarantee
If you find the same vehicle from the same supplier elsewhere, we'll match the price with no added or hidden fees
Preise wie angezeigt, keine versteckten Gebühren!
We do not add any fees on top of your final price, what you see is what you get!
Kostenlose Stornierung
Wir werden Ihre Buchung auf Anfrage stornieren, ohne dass Fragen gestellt werden, sofern es mehr als 48 Stunden bis zum Abholtermin dauert.
Customer Support
We deliver fast responses to your queries with a very high customer satisfaction rating
Dispute Support
Should a dispute arise between you and the supplier, we serve as an intermediary between the two of you, guaranteeing you a response and a conclusion to the issue.