4x4 Reviews

"Everything was great. The staff was very very friendly and gave us a warm welcoming. The drop off in Reykjavik made everything so easy for us."

"Star rental car was very good. We don't have any troubles with the car. Spice was enough for five people and two big, two small suitcases and five hand luggage’s. Thanks"

"it was the perfect car for our road trip through Island!"

"The Duster ran well. Dacia are a basic car. But they are very functional for Iceland. They are known for having quirky electronics and for a day it kept saying the back door was open, even though we we repeatedly stopped and closed it to be sure. It was perfect for our trip and took us everywhere we wanted. We stayed mainly on paved roads, but... Lestu meira a few times the pavement just ends and a person ends up on a gravel road for a while. I would used it again, but my wife said she would never own one."

"Overall, the experience was okay, but there are several things that could definitely be improved. When we arrived, the service was a bit slow. In our case, our flight had been rebooked and we lost one day of the rental. I had already completed the corresponding procedure and had no issue paying for the lost rental day. However, when we arrived,... Lestu meira we were told about the daily road tax and they initially also wanted to charge us the tax for the day when we did not even have the car. I had to point this out twice before it was corrected. After that, they could not find our car, so we lost some additional time. When the car was finally handed over, we received absolutely no briefing or information about the vehicle, Icelandic road rules, tolls, or anything else. There was also no proper walk-around or check of the car with us. When we got into the car, it had an unpleasant smell, almost like humidity, and it did not feel like it had been properly cleaned. I had booked a petrol model, but we were given a plug-in hybrid instead, with the battery basically empty. The estimated range was around 400 km, which is quite limited when travelling around Iceland, especially if you are planning longer days on the road. The biggest issue came when we returned the car. We were charged a 50,000 ISK service fee because we had crossed a bridge where a payment was required. We genuinely did not know about this. Of course, drivers are responsible for paying tolls, but this is exactly the kind of important information that should be mentioned during the vehicle handover. Since we received zero briefing, we had no idea. Overall, the rental itself was fine and the car worked well, but the customer experience could be much better. A proper handover, a clean vehicle, clearer information about tolls and local driving requirements, and better organization at pick-up would have prevented most of these issues."

"Reliable and efficient vehicle. Support is good. Thank you"

"Great car, good service."

"Very comfortable and not bad for gas mileage."

"The Duster was good for our trip but it has same problem: the reverse light didn't work and the car pulls slightly to the right when I brake. The car has 205000km."

"Excellent car for epic road trip on unforgettable lands of South Iceland and Landmannalaugur. Only thing confusing was the branding confusion between MyCar and Enterprise - this caused some extra research before boarding shuttle bus at KEF."

"good experience. It would have been helpful to get information about tolls (tunnels and, more recently, the bridge near Höfn)."

"Great cat, great service, very competitive price."