Umsagnir um
Bílaleigur í Íslandi
14011 Umsagnir
Staðfestar umsagnir frá viðskiptavinum okkar sem leigðu bíl hjá Northbound
Submitted 22. Aug 2025
Outstanding!
We rented a Toyota Land Cruiser 4x4 (2023) from MY CAR and were very satisfied with the overall experience. The company provides excellent 24/7 service, and the staff was extremely helpful and customer-oriented.
During our rental, we unfortunately got a flat tire, but the team guided us through the process, recommended a service, and since we had full insurance, we didn’t have to pay anything – the invoice was sent directly to MY CAR.
The rental price was also the most competitive compared to other companies. Overall, we had a smooth and stress-free experience, and I can highly recommend MY CAR to anyone looking for a reliable car rental service.
Martina
rented a vehicle
in August 2025
Submitted 21. Aug 2025
Very Good
It got a Jeep Renegate - car was good but a Hybrid- which I tried to avoid during booking process as milage reach is more limited
Matthias
rented a vehicle
in August 2025
Submitted 21. Aug 2025
We wanted to change the reserved vehicle to one that could cross the fords, but we encountered a lady who was not very friendly. She didn’t seem concerned about her job and refused even though the vehicle was available (and more expensive). Furthermore, there is only one shuttle vehicle, so for the return, there can be delays because the shuttle is small."
Magaly
rented a vehicle
in August 2025
Submitted 10. Aug 2025
Outstanding!
Sten
rented a vehicle
in August 2025
Submitted 21. Aug 2025
Outstanding!
Marthinus
rented a vehicle
in August 2025
Submitted 13. Aug 2025
Good
It was our second amazing trip to Iceland (2024 and 2025) and both times we had a Jimny from Lotus Cars via Northbound and everything was perfect!
Only minor issues:
In both years the pickup situation at the airport was not well organized. In 2024 no one showed up and after 30 minutes of waiting I had to call Lotus.
In 2025 the pickup location had changed. The driver didn’t show up in the exit-hall but at the airport meeting- point. So maybe you can check the pickup description in your emails to avoid waiting times.
Secondly: Maybe the cleanliness of the car interior could be better. But for Icelandic conditions that’s a minor issue.
Third small issue would be, that the oil maintenance (not oil pressure!) check light turned on during the trip. The woman at the Lotus hotline could comfort me, but still you have a nervous feeling when driving remote F-roads with a turned on oil check light.
The drop off (with platinum insurance!) is perfect - done in 30 seconds.
So in total I’m absolutely happy and will for sure choose you a third time with Lotus Cars (I’m a bit biased concerning the brand name, because one of my private cars is a Lotus 😉).
Thank you for the great experience!
Thomas
rented a vehicle
in August 2025
Submitted 13. Aug 2025
Outstanding!
The car and experience with MYCAR was exceptionally good. Everything went on as expected by me and they have been able to adjust its service to some constrains with my trip.
Joao miguel
rented a vehicle
in August 2025
Submitted 13. Aug 2025
Good
Dear Mr. Þórarinsson,
Thank you for your message and for giving me the opportunity to share my experience.
Iceland is a beautiful country and the trip overall was wonderful. The rental vehicle (Renault Trafic Camper Automatic, 2022) was in decent technical condition, and the handover service initially felt friendly.
Unfortunately, my overall impression was severely impacted by a serious issue:
Upon return, I was charged €1,371,45 for damage to the right front bumper that was clearly present before my rental. This damage had been deliberately covered with a thin layer of black paint, making it impossible to detect during the pickup inspection. Only after washing the vehicle did the paint come off, revealing the underlying white and blue layers of the damage. Despite my explanation and photographic evidence, I was forced to pay the amount on the spot under the threat of calling the police.
I consider such practices unprofessional and unacceptable. I sincerely hope that Northbound will ensure that partners like Rijo Campers do not engage in such behavior in the future and that customers are protected from such unjustified charges.
Kind regards,
Patryk Wasilewski
Patryk
rented a vehicle
in August 2025
Submitted 13. Aug 2025
Outstanding!
Had an excellent experience with MYCAR, pickup was seemless, they provided a shuttle from the airport to the vehicle pickup location.
Staff were friendly and easy to deal with, overall I would use them again!
Chris
rented a vehicle
in August 2025
Submitted 14. Aug 2025
Good
Perfect for our vacation. However for the price there where to many defects or worn out parts in de motorhome.
Frans
rented a vehicle
in August 2025
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