Les examens de la
Black Sheep Campers in Iceland

52 Revues
8.94

About

Black Sheep Campers is a seasoned player in the car rental industry, offering a range of 4x4 campers that allow you to enjoy the open road without limits. They are committed to fulfilling customer expectations with no hidden charges or added fees. Customer reviews on Northbound highlight their excellent service, reliable vehicles, and the overall value for money. When you book Black Sheep Campers through Northbound, you're choosing a supplier that consistently receives positive feedback for their quality service and commitment to customer satisfaction. Northbound's strong partnership with Black Sheep Campers ensures a smooth and hassle-free booking process, enhancing your Icelandic adventure.

Revues

8.94
52 total reviews
Great
5-Star
76%
4-Star
24%
3-Star
0%
2-Star
0%
1-Star
0%
Staff
9.4
Value
8.9
Cleanliness
9.3
Pickup
9.2
Dropoff
9.5
Condition
8.3

50 reviews for Black Sheep Campers

Verified reviews from our customers that rented a car from Black Sheep Campers

Submitted 21. Jun 2023
Excellent
We can only confirm the good reviews. It was super easy to pick up the car and bring it back. We had problems with the car. The cooler broke. We contacted the service and they helped us immediately. The employee was very service oriented. The next morning a new car was brought to our accommodation. This one was even better than the previous one in terms of equipment. We did not incur any further costs. Just great!
Cornelius rented a vehicle in June 2023
The Supplier Response:
Thank you for your positive feedback! We're thrilled to hear that your overall experience with us was excellent. We strive to provide a hassle-free rental process, and we're glad that picking up and returning the car was super easy for you.

We apologize for the inconvenience you experienced with the cooler, but we're pleased to hear that our service team promptly assisted you when you contacted them. Our team is dedicated to providing exceptional customer service, and we're glad they were able to resolve the issue for you.

It's fantastic that we were able to quickly replace the car with an even better-equipped one, and we're glad that you didn't incur any additional costs. Your satisfaction is our priority, and we're delighted that we could meet your expectations.

Thank you for choosing us as your rental provider, and we hope to have the opportunity to serve you again in the future. Should you have any further needs or questions, please don't hesitate to reach out. We're here to assist you.
Submitted 13. Jun 2023
Very Good
Black sheep campers were great to deal with the staff were very helpful throughout the whole trip.
Stefanie rented a vehicle in June 2023
The Supplier Response:
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with BlackSheepCampers. Our team is dedicated to providing excellent customer service, and we're glad that our staff was helpful and supportive throughout your entire trip.

We strive to make your adventure as smooth and enjoyable as possible, and we're delighted that we could meet your expectations. Your satisfaction is our priority, and we appreciate you choosing us as your rental provider.

Should you have any further needs or questions in the future, please don't hesitate to reach out. We're here to assist you. Thank you again for your kind words, and we hope to have the opportunity to serve you again.
Submitted 11. Jun 2023
Outstanding!
10/10, both the company and the car were great.
Wiktoria rented a vehicle in June 2023
The Supplier Response:
Thank you for your fantastic rating! We're thrilled to hear that both our company and the car met your expectations. Providing a great experience is our top priority, and we're delighted that we were able to deliver on that for you.

Your satisfaction means a lot to us, and we appreciate your kind words. We're here to assist you whenever you need us, so please don't hesitate to reach out if you have any further needs or questions.

Thank you again for choosing us and for your 10/10 rating. We look forward to serving you again in the future!
Submitted 06. May 2023
Great
They helped us with our many questions and when we had an issue with the car we had an immediate response to help us out. Great customer service! With the lower cost we knew we would get what we paid for but it worked out great!!
Nicole rented a vehicle in April 2023
The Supplier Response:
Thank you for your positive feedback! We're thrilled to hear that our team was able to assist you with your questions and provide immediate help when you had an issue with the car. Delivering excellent customer service is our priority, and we're glad that we were able to meet your expectations in that regard.

We understand that cost is an important factor when choosing a rental, and we're glad to hear that you found our service to be a great value for the price. We strive to provide reliable and well-maintained vehicles to ensure a smooth and enjoyable trip for our customers.

Thank you for choosing us and for sharing your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Submitted 25. Apr 2023
Outstanding!
The car was big enough for us (5) with 5 luggages. It was great on every kind of Road but we spent a bit too much for the fuel. I should have read more carefully about the fuel (octane 95) but however nowhere I found the information about the year of the car and how big was the engine, so my bad! However the owner Always answered my messages in a couple of minute, so everything was fine and It was a great holiday!
Serena rented a vehicle in April 2023
The Supplier Response:
Thank you for sharing your feedback with us. We're glad to hear that the car provided enough space for your group and luggage, and that it performed well on various types of roads. We apologize if there was any confusion regarding the fuel type and the information about the car's year and engine size. We'll take note of your feedback and work on improving the clarity of this information for future customers.

We're pleased that our owner was responsive and promptly addressed your messages. We strive to provide excellent customer service and ensure that our customers have a smooth and enjoyable experience.

We appreciate your understanding and positive outlook despite the minor inconvenience with the fuel. We're delighted to hear that you had a great holiday overall.

Thank you for choosing us, and we hope to have the opportunity to serve you again in the future. Should you have any further questions or need assistance, please feel free to reach out.
Submitted 05. Apr 2023
Outstanding!
We were upgraded to a Ford Explorer on the day for rental - no complaints! Everything went so smoothly and the contact was so close and easy if needed. Would highly recommend Nortbound for car rental.
Elisabeth rented a vehicle in April 2023
The Supplier Response:
Thank you for your feedback regarding your rental experience with BlackSheepCampers. We appreciate you sharing your positive experience and mentioning the smooth process and close contact with us.

While we understand that you made the rental through BlackSheepCampers, it seems there may have been some confusion regarding the mention of Nortbound in your review. However, we're delighted that you had a great experience and were upgraded to a Ford Explorer without any complaints.

We value your recommendation of Nortbound for car rental, even though your rental was made through BlackSheepCampers. We strive to provide excellent service and ensure that our customers have a seamless and enjoyable experience.

Thank you again for your feedback, and we hope to have the opportunity to serve you again in the future. Should you have any further questions or need assistance, please don't hesitate to reach out to us.
Submitted 05. Apr 2023
Outstanding!
Amazing small car. Weather changes so fast in Iceland… we had sun, snow, rain, heavy winds… and the car behaved great in every condition. I strongly recommend this company, it offers the best customer support I’ve ever experienced (and I’ve traveled the world). So happy I found them!!
Jose antonio rented a vehicle in March 2023
The Supplier Response:
Thank you for taking the time to share your fantastic experience with BlackSheepCampers! We're thrilled to hear that our small car performed exceptionally well in the ever-changing Icelandic weather, from sun to snow, rain to heavy winds. Our team takes pride in providing vehicles that can handle various conditions to ensure your safety and comfort throughout your journey.

We greatly appreciate your kind words about our customer support. Delivering outstanding service is at the core of what we do, and it's wonderful to know that we exceeded your expectations. We strive to provide the best customer support in the industry, and your feedback reinforces our commitment to delivering exceptional service to every traveler.

Thank you for recommending BlackSheepCampers! We're delighted to have played a part in making your trip to Iceland a memorable one. Should you plan to explore Iceland or any other destination in the future, we would be more than happy to assist you once again. Safe travels, and we look forward to serving you in the future!
Submitted 12. Mar 2023
Good
The car was a large 5 seater with good trunk space, just what we needed. It was a much older car than expected but ran fine. The driver door had issues closing due to the freezing temperatures and the tire gauge was malfunctioning. The staff was attentive to the emails in a timely manner. We asked to pick up the car in the city and return it to the airport which was stated on our contract. The staff did Fail to mention that this was actually the same location. We reserved a hotel near thr Airport the last night for our convenience so we drove out to the airport area (45 min) then had to drive Back the city(45 min) to drop off the car then take the airport bus (45 min) back to the airport with all our luggage. This was a waste of time and gas due to poor communication
Robyn rented a vehicle in March 2023
Submitted 01. Oct 2022
Good
Hi - Camper was clean - Ok for a 2007 model - Upkeep was a bit weak. Brakes very soft. Transmission did not work very well and sometimes did not even go into gear. Had to restart engine. Play around with and hope for the best. Eventually it went into gear - forward or reverse gave troubles. A little bit of anxiety but it worked the hole week so that is good. The camper tent had one window screen closure that the zipper was trashed. That stunk. Had to jury rig it closed every night and wind and water was a problem that had to be managed. One soaked towel and some other things happened.
Donald a rented a vehicle in September 2022
The Supplier Response:
We appreciate you sharing your experience, although we're sorry to hear that it didn't meet your expectations. We strive to provide clear and accurate information to ensure a smooth rental experience, and we apologize if there was any confusion regarding the pick-up and drop-off locations.

Regarding the condition of the car, we apologize for any inconvenience caused by the issues with the driver door and the malfunctioning tire gauge. We understand that freezing temperatures can sometimes impact the performance of certain car components. We appreciate your understanding and assure you that we take vehicle maintenance seriously to ensure our fleet is in good working condition.

We apologize for any inconvenience you experienced due to the need to return the car to the city before heading to the airport. We understand that it resulted in additional travel time and expenses. We appreciate your feedback and will take it into consideration to improve our communication with future customers to avoid any such misunderstandings.

Thank you for highlighting our staff's attentiveness and timely responses to your emails. We value open and clear communication, and we're glad our team was able to assist you throughout the rental process.

We apologize for any inconvenience caused during your rental, and we appreciate your feedback as it helps us improve our services. We hope you had an otherwise enjoyable trip in Iceland, and we would be grateful for the opportunity to serve you better in the future.
Submitted 01. Oct 2022
Outstanding!
The car we rented was perfectly equipped for our time in Iceland. The company communicated really well, answered all our questions promptly, and made the process super easy. We reccoended it to many friends, and to all who are looking for a vehicle in Iceland.
Imari rented a vehicle in September 2022
Submitted 10. Sep 2022
Outstanding!
Was a fantastic experience, and a super smooth connection. I don’t normally book things through a third party but sometimes exceptions are the right choice. Would recommend using North Bound.
Timothy rented a vehicle in August 2022
Submitted 23. Aug 2022
Outstanding!
This was perfect! Had no issues and came with all the supplies needed. I did run into one issue but the company was so good about answering immediately and even went out of their way to come help me. Would highly recommend to everyone.
Ashley rented a vehicle in August 2022
Submitted 24. Aug 2022
Excellent
The company was responsive to my needs. I appreciate their emphasis on customer service.
Cassandra rented a vehicle in August 2022
Submitted 19. Aug 2022
Outstanding!
Very nice car with a great big engine! So nice to drive! Also the camper kit was very nice and well equipped. Everything nice and clean. Thanks for this awesome week! Regards Pierre
Pierre rented a vehicle in August 2022
Submitted 22. Aug 2022
Good
The Jimny is a versatile car for a couple if you´re looking into exploring and discovering Iceland. It allows you to off route the ring road, always with limits since it´s a 4x4 but not a very big car. It has a proper size for a couple to bring your own stuff plus the camping equipment.
Carlos rented a vehicle in August 2022
Submitted 17. Aug 2022
Outstanding!
I was very happy with the 2007 Subaru Legacy Automatic we rented from Black Sheep Campers. Very nice car, easy to drive with, and it came with everything we needed for camping. It was an excellent experience!
Annegret rented a vehicle in July 2022
Submitted 05. Aug 2022
Very Good
It was a newer car...A Subaru outback which Washington perfect
Philippe rented a vehicle in July 2022
Submitted 25. Jul 2022
Outstanding!
I discovered Black Sheep Campers and Northbound while searching for affordable camper options that could be used on the highland F roads. Northbound had the cheapest prices anywhere, and I ended up renting a 4x4 Ford Explorer with a bed in the back from Black Sheep Campers, which was perfect for me. They were so helpful every step of the way. Several emails with lots of info, and when I had a question, they responded to my email within minutes. The car pickup is at the bus terminal in Reykjavik instead of at the airport, which made me a little nervous, but they provide free FlyBus vouchers for a transfer from the airport and the whole process was very smooth. I was surprised to find, in addition to the bed in the back, a bunch of camping equipment as well. They checked in with me halfway through the trip to see how things were going. At the end of my trip, I was running late for my drop off time and emailed them, but they quickly responded back and said not to worry about it. Excellent customer service! 5 stars, would definitely recommend them.
Brendan rented a vehicle in July 2022
Submitted 22. Jul 2022
Outstanding!
The vehicle was in a good shape for its age and came packed with everything needed for outdoor camping when coming directly from an airplane. Pick up was easy and airport transfer vouchers included. Due to a credit card failure payment got delayed a bit but this to jeopardize our plans and we could start out tour right away. So all in all we are very happy with Black Sheep Campers and can totally recommend them.
Arnulf rented a vehicle in July 2022
Submitted 28. Jul 2022
Outstanding!
So goooooood. Great experience overall - made my trip. Some confusion with the owner half way through about where I could park but overall splendid 24 hrs in Iceland
Edward rented a vehicle in July 2022
Submitted 09. Jul 2022
Good
The Subaru Legacy is a great car for camping around the ring road in Iceland. It has 4 wheel drive which we did not have to use. Unable to take this car on F roads or roads with very large potholes. The car did break down on our 6th day at 9pm (breaks failed). The owners answered my phone call immediately and brought us another car within 3 hours (we broke down 2 hours outside of Reykjavik). This is a great affordable rental car option for driving the Ring road if you are ok with dealing with the risks of driving a 15+ year old car around Iceland. Overall for our budget and experience, we would do it again with the understanding that older cars may be more prone to breaking down. We absolutely appreciated the prompt and helpful service when issues arose. We had an amazing trip in Iceland and would certainly book with this company again.
Rachel rented a vehicle in June 2022
Submitted 30. Jun 2022
Very Good
Fantastic comfort for both of us. Loved to sleep in the back. Great car, easy to drive. The gas stove was really bad. Took us 45 min to boil 1 litre of water. The self-service pickup and dropoff was okay. Just needed some more specific information on where the key box was hidden. Took us a while to find it. Only one thing to mention... When we arrived at the airport and had to take the shuttlebus, no one would accept the voucher. After talking to the flybus-info, the airport-info and another shuttlebus-service we had to buy a ticket to get to Reykjavik (BSI). Now we paid for KEF -> BSI and BSI -> KEF and need to get some compensation. All in all about 200 €.
Mads rented a vehicle in June 2022
Submitted 09. Jun 2022
Outstanding!
Perfect car for two persons, very good equipment, great tent. Perfect camping equipment.
Dominik rented a vehicle in June 2022
Submitted 20. Jun 2022
Outstanding!
We absolutely loved the car! It drove extremely well and was very easy to handle. Everything was super clean and the bed was absolutely comfortable. All the camping gear was there, nothing to be missed. Custumer support was absolutely outstanding. The pick up and return were super easy. I called twice with questions, they both times picked up immediately. It was super easy to also extend the rental over the phone as there was availability 100% go for it, this is really a very sweet option to rent!
Karin rented a vehicle in June 2022
Submitted 18. May 2022
Excellent
Everything as promised, 2007 is not a young car, so, few thinks related to the age, but overall it was great trip.
Jan rented a vehicle in May 2022

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