Les examens de la

Car Rentals in Iceland

We enjoyed our experience with the van rental. The van had everything we needed for our trip and drove very well. It was also very good on fuel which kept our fuel cost down so that was a plus! When we picked the van up it did already have some superficial damage but these defects were recorded by a member of staff so that didn't bother us at all. Overall our experience with Lava was a great one, when we mentioned that the offer we chose on the website stated free GPS, we were actually upgraded to wifi due to the GPS holder being broken so that was very kind of you. Only reason I have given 4.5 stars instead of 5 was because our cool box in the back of the van unfortunately stopped working half way through the trip. Also, I think it would be a great idea to include a jump pack in all rentals just in case, especially for Iceland travelers due to the periods of time which can pass on the road without coming across another car or village for help. Luckily we didn't need one but like I said, I think it would be a good idea for future reference. Thank you!

Fara was an excellent company to rent from. The whole process was smooth and easy. Before my trip I reached out to extend my dates and they willing to help me out. On site every was lovely and easy to talk to. I would definitely rent from them again.

All was ok, the free shuttle from the airport, the car was as expected, I recommend

What a service, great customer service, The car was excellent and communication with Northbound is excellent and all my queries and questions were answered almost immediately were professional. The procedure for hiring and returning the car is very fast and then transfer to the airport. Thanks to MyCar rental car and Northbound.

Great car, much comfort, nice to drive in, plenty of space in the 4x4 2021 Toyota RAV4 GX Automatic

Cheap and easy!

When we arribed they changed us the car, we must have a Toyota aygo and finally they gave us a Dacia Sandero, we think that’s a good change. Everything was fine with northbound, the car and Lotus rental car! 100% recomendable.

The pickup at the Kaflavík airport was somewhat chaotic. There were many representatives of different rental companies waiting at crowded arrivals hall holding tables with many small rental company logos at the same time but no northbound or go iceland. We had to wait for the pickup guy with go Iceland logo approx. 20 minutes. It must have been a rush hour as the capacity of his shuttle was filled up as soon as he emerged even before he entered the arrivals hallway. At the rental agent desk there was a queue of clients too. I was a little surprised about the costs of a premium insurance we were advised/pushed to purchase additionally and that has not been clealy communicated in advance at booking on northbound web that made up around 1/3 of the rental price of the car itself (around 240 eur per week). The rental agent told me the car was rented practically without any necessary insurance coverage which I found quite odd. Anyhow I would recommend to take the premium insurance as it simplified the car return at the end of the week and honestly on Iceland you may very easily get the car damaged in any way by gravel, wind etc. not to mention the F-roads you would be often tmpted to try in highlands no matter how you drive. Another surprise was the car handover by the rental agent guy who just showed us the car over the window with engine turned on. It's obviously up to you to check the car state and take the pictures of everything issuable in order to have some records of evidence. Ours had an engine control unit error light on (how odd) and several minor defects in painting, not even 2/3 of fuel in tank (although full fill tank policy on takover and return has been anounced at the desk) and as it was a plug-in hybrid and it had a completely depleted battery which otherwise itself should give you over 50 additional kms of pure EV range on 2021 tucson. Not to mention that a 1.6turbocharged petrol engine on rather heavy plug-in tucson pays its consumption toll without the proper electric support. Again I had no knowledge in advance I would get a plugin hybrid version instead of pure petrol. To be honest, to receive a full tank on plugin hybrid one would not expect a depleted ev battery and no local charging key/card and proper ccs cable for public charges supplied. Otherwise the car was perfectly clean and in a good condition. Although the engine ecu error light somewhat scared me all the time, the engine luckily had no apparent defect and it drove rasonbly well even without ev cpability but the consumption was rather high. Tucson 2021 is a good and comfy spacious suv that can easily carry 2 big suitcases at the back but note that it is suitable for just somewhat 'light' terrain and there were situations in highlands where I did not reallyvhave courrage to push it through. An additional warning regarding driving in Iceland - keep the speed limits even on long boring liner-like long totally empty roads with no cars at all. A police car not clearly distinguishable came in a second in opposite direction and measured us at 113km/h instead of 90km/h which resulted in stupid 270eur fine. As regards the car return, as said with the premium insurance coverage the rental guy did not give much attention to car condition and did not even bother stop phone calling while taking the keys over. In fact I received no confirmation on car return at all not to mention the confirmation on good state which I find really odd. My general rental experience was therefore somewhat mixed up.

Booking through Northbound was flawelss and without any complications. The car itself could use some maintenance, but nothing serious, so overall it was a very good experience :)

I have used Northbound twice and the second time was twice as good! This company gets 5 out of 5 from me!

good morning, we were happy with everything in general. Well maintained vehicles and trained personnel.

Very Friendly Staff, Informative and Accommodating…Absolutely No Issues with Vehicle…Would Gladly Use northbound again when in Iceland. Thanks Guys, Gerard.(Ireland)

Car was a bit old but did its job perfectly, staff is very friendly and professional, clear information and no problems at all. Highly recommended.

Fantastic

We had a brand new Hyundai Tucson and it was PHENOMENAL!

Excellent vehicle and excellent service, staff very helpful and freindly.

Okay.

Sería conveniente avisar de que no hay mostrador en el aeropuerto y que alguien de la empresa te viene a recoger para llevarte a la sede para retirar el vehículo alquilado. Genera cierta incertidumbre no tener dicha información nada más de llegar a un lugar. También habría que entregar el papel como que certifica la entrega del vehículo, sin la necesidad de reclamarla. Esto también genera cierta incertidumbre. Por el resto, todo muy cordial.

The shuttle service from the airport to the car rental and back. Fast proceeding. Reliable car at a good price, I'm satisfied...

Recommended! Easy booking, easy picking up, easy returning. Car was OK.

Bonjour Un grand merci à Mickael ! Un mauvais délire qui s'est très bien terminé grâce à Mickael ; une reconnaissance profonde. Et aussi, à nos trois sauveteurs. On n'est pas prêt d'oublier ! Merci aussi à Anna qui a géré notre modification de véhicule. Très professionnelle. La prise en charge et le retour du véhicule se sont très bien déroulé. Le véhicule correspondait très bien à notre périple. Merci à l'équipe

All is ok but the wifi connection sometimes was wrong. And the car a little old.

Overall, nice people and ok car. But there are a few caveats. Some of the window panes were worn down, and generally the car had significant signs of usage. Furthermore, the key and the tail door broke underway. Rent.is were quick to respond and help with a temporary solution for the key (ducktape) but were unable to fix the tail door due to Easter holidays. Over the phone, it was insinuated that we were responsible for breaking the key (although we had used it entirely in accordance with official guidelines). Upon arrival, the tone was luckily very different, and we got a small compensation for the key and the tail door.