Les examens de la

Car Rentals in Iceland

Everything was good with the car and the service.

Northbound was a terrific company to use for your car rental. They made everything easy, the car was waiting for us when we arrived and it was easy to drive. The return was even easier. I wish the States could be as efficient with car rentals. Well done Northbound!

Instead of the Hyundai Tucson we got a Mitsubishi Outlander. A very nice car that took us from Reykjavik to the north where we stayed for a week. Winter conditions didn’t seem to bother the car. We felt safe and in control while we, of course, also used the safetravel app.

This car was very nice with the 4x4. Unfortunately the navigation system wasn't working. In addition to this the car wasn't in good conditions. Many dents, leaking wheels and one part of the headlight was defective. Best regards Chris Richter

Renting with Northern Lights was a really good experience. The rental was quick but also not rushed and return was easy - they didn't check every possible thing just to see what's broken, it was literally a few minutes total. Everyone at the office was super nice :) We had gravel insurance and of course gravel hit our front window - they didn't have any problem with that. I was thinking maybe they would inquire more how it happened and investigate if we were doing everything according to the rules, but nothing like that. Also they have simply good prices. One thing surprising for me was no snow brush during winter and it was snowing a lot! Not sure if that's standard practice but something to have in mind. Still, would rent from that place again.

Great car . The service from MyCar was just excellent. Easy communication. Great service Car pre booked before arrival to Iceland . When we arrived the weather was bad and they happily amended my booking to collect later in our stay.. The office we selected to collect car from near the centre wasn't open at the weekend but the team still made an effort to be around at a pre arranged time to allow us to collect. Just great customer service.. Would highly recommend

The car was perfect for our different trip in Iceland and the price was interesting and when we recovered and returned the car the reception was very pleasant !! 😀

I amended my booking before traveling to include the recommended gravel cover and this was done efficiently. Collection at the airport required a phone call rather than them waiting. Our flight was delayed by an hour so this was ok. However, when we got to the Go Iceland/Ace Car office there was only one guy processing the rentals and there were 4 people ahead of us. Each rental paperwy took nearly 20 minutes and therefore we were delayed again for an hour. Weather conditions were terrible and had the delays been less we would have started our drive in daylight. The car itself was excellent and over the week we covered 1500+km in what can only be described as very challenging conditions. The drop off and transfer back to the airport was good and the car checks done very quickly. Overall a good experience.

We were more then pleased and satisfied with the helpfulness of the staff. They were friendly and nice. Next time I'm on Iceland, I will look to rent a car from you again. The car was basically brand new so we had no issues with it. It got us to where we wanted, and it had good fuel economy.

I suggest you make it (more? perhaps I've overlooked it...) clear that your rental office is not at but nearby the airport. And a permanent large company sign at the airport where customers would be picked up would be very helpful. In our case, coming a bit late through the customs, it took quite a bit over-the-phone coordination to make it clear where we can catch the shuttle to the car pick-up location, not really helping for the best first impression about the company. But after the initial hick-ups with the pick-up at the airport everything else went nice and smooth. Quick paperwork, clear explanation of additional insurance options, fast handover of the car, and also on the return just a quick check of the car and a swift shuttle transfer to the airport. The car proved a perfect cost-benefit trade off and was in good condition for its age and mileage. And given the harsh winter road conditions 4WD proved essential in more than one occasion.

It was right decision that i took a Dacia car..4x4.It is like a tank in war...IPerfect car for your's roads in this time.

The car was amazing. I never once felt in danger while driving it regardless of whatever conditions Iceland tried to throw at us. The Duster also gets 65mpg which is totally unheard of in America so I have nothing but great reviews.

The car had many problems! Lights on the dashboard came on and stayed on, the doors wouldn’t lock, and it switched out of 4 wheel drive and the 2WD light appeared on the dashboard which made driving VERY difficult. Basically, it was the worst rental car I have ever had. Also, the windshield fluid never worked. I believe I should get a refund!!!

I rented the 4x4 as it was February in Iceland. The wipers were terrible and it was blowing snow/snowing everyday there. Then after 4 days a belt started squealing regularly. Pickup/drop off shuttle at the airport was not too long.

Everything was great, the car worked well. The only remark that I have is customer support. Yesterday on Monday I called the car rental a couple of times during working hours and nobody picked up.

Perfect experience with Lava car rental, really good car, efficient staff

It was ok but we were left waiting at the airport for over an hour when we arrived with a baby. We had to call to get them to come and collect us, despite them having our flight details. I wouldn’t use them again.

Very quick to collect us from airport, car was ready to go with no fuss as experienced with other rental companies. Guys were helpful and made the process so easy. I would highly recommend them.

The car was perfect for driving around Iceland in the winter conditions. The shuttle service was great and the price was good value.

Hello, When we arrived, our plane was 1 hour late. Not seeing the "My Car" agent arrived, I called him after half an hour. He arrived 25 minutes later. He believed that our flight had been canceled!!!.. Luckily I called him because we wouldn't have had a car. For the departure. We have a reserved shuttle at 4 a.m. Given the weather conditions and the closed roads, we left home earlier. We arrived at 11:30 p.m. in front of the hotel, thinking that given the particular conditions, the agent could take us to the airport earlier. He replied that we had to either take a taxi or wait in the car. because the hotel is closed... It is 1:12 a.m. and my partner, I and our children are in front of the hotel, in the car waiting, in the cold. So no, this experience is not at all conclusive!!!

For its age and the weather in icelend it’s great.perfect!

Efficient service and good value

The car was ok, it served its purpose, however it was a relatively old car with big mileage, and consumed a lot, it would definitely increase customer experience if newer cars would be used for the purpose as they would consume much less gas and therefore save the customer quite a decent amount of money while traveling