Reviews for

Lotus Car Rental in Iceland

Hi Ivar, the day we arrived there was abit of a storm and for a person whom was new to driving very dark windy rainy roads and not to mention the wrong side of the road.! The car performed extremely well, very user friendly. Under the immense environmental stresses its automation made driving less stressful which helped me experience your country easier.

Hi there The experience was amazing with our lovely car👌😉 Thank you

Everything was really very good. Much more than expected. A fully equipped car. Only a necessary additional insurance should be taken out, which was not budgeted. The fuel capacity could have been larger, so some fuel stops were necessary.

Lotus was amazing. Once we arrived in Iceland, our shuttle driver was waiting to take us quickly over to the rental office. Our rental was seemingly brand new, had so many great features, and handled the windy Iceland weather with ease. It was such a good experience all around, that I will definitely use them again on my next trip.

Great rental experience. Quick, efficient and easy. Would definitely recommend and use this rental company again. Thank you.

Yes, we had an earlier version of the jimny about 15 years ago so we knew what to expect. The car hire service was excellent both pickup and drop-off. Both ran smoothly including the transfer to the airport

The Jeep Renegade was a very nice car to ride. We did not have any problems with it and yes we could use the 4x4. The trunk for the luggage is too small and we only could place one big suitcase and the other one we had to place in the car. If you travel four of you, it will be too small.

Booking through Northbound was very easy. Pickup, paperwork and car handover at Lotus was a breeze. The staff didn't try to foist lots of add-ons onto me and gave me lots of handy hints and info that I had never been given before (in the four previous times I have rented a car in Iceland). The car was the model promised and was as expected. Returning the car was just as simple.

I loved booking with Northbound from Italy, but I highly recommend to check insurance prices too. Our car company, Lotus car rentals was great and I really appreciated their help in choosing an insurance! Moreover, Gregory, an employee of Lotus Car Rental has been very helpful with guides, advice etc. for Iceland. Thank you!!!

The staff were super friendly and efficient. I called when we landed as we were early and they advised me that a driver was already on their way to collect us. Once we got there, the check in service was quick and well explained. We were handed information on the rules of the road and advice. The car was great! Nice an compact 4X4, great for the amount of driving we did. It was easy to drive and the heated seats were a perfect addition in the cold weather. Dropping it off, we received the same great customer service. Catching up about our trip and sharing stories. The car was checked over and the rental closed.

Everything was great. From the customer and shuttle service to the car. Everything went flawless and we had a great time. Will definitely use again.

Very good

Hi Ivar - This was our first trip to Iceland. After landing at the airport, we went to the rental car area but could not find Lotus. I asked a representative with Avis if they knew where we could find Lotus but they did not know. I then asked a person holding a sign if they were with Lotus. He was not and told us that we should call them which I did and the Lotus rep. got us a short while later. It would have been helpful to us if we were given a text message stating that we need to call Lotus after we get off the plane. We discovered that Google maps did not work on our cell phones and needed to rent a portable WiFi device which worked intermittently only. It would be very helpful if the rental cars had navigation systems since we did not know our way around especially since it was dark when we arrived. Thanks for the opportunity to share our thoughts.

We arrived at the airport exit one hour early. They were short on staff at the evening on saturday but nevertheles managed to complete the pickup in less than 45 minutes. The staff was friendly, the car model was the same as booked (only red instead of grey but we actually prefered it :-). The inspection was quick and they were fair, not trying to charge us for damage, despite taking only the most basic insurance. It was comftorable enough for 5 people, and handled good. The drop off with the ride to the airport took only 15 min.

The car was really comfortable and easy to drive. The climate control worked well and the heated steering wheel was great as I was in and out of the car quite often as I drove around. After I got used to how the hybrid worked I was able to cut the fuel consumption a little also. It performed well on paved and dirt roads, although it was not really great on the little bit of snow I went across, as it was not quite as high as some 4x4s and the tires not as wide as some. I was surprised there was not a frost scraper in the car, I had to buy one myself.

Employees where super nice an helpful especially Mikel, the manager I do believe extremely nice guy an helpful! Everything was painless easy would use again!

The car was ideal for the trip. We had plenty of room for our luggage, and the high beam assist, and cruise control made the longer drives from desitinations at night stress free. The team at Lotus was awesome! Super friendly staff when we arrived and they kindly answered all of our questions and made us feel confident when we left with our rental. The WiFi hot spot made our trip so much better-no expensive phone charges from our carriers when we needed directions, or a spot to get some food.

The Dacia Duster was a great rental car and the price was also excellent but the customer service attitude from Lotus Car Rental was not an experience that made for an enjoyable trip. Despite the fact we that all was well in the end, they really put us on edge about any possible damage to the rental car and did not allow us adequate time to inspect the vehicle at pickup. The first car they gave us got a Service Engine light the second day so we had to switch it out for another vehicle. They handled the switch easily but we weren’t treated very kindly when we called about the problem initially. With so many options we will choose another rental company if we return in the future even if it’s more expensive.

Car was great, service was great. Collection and drop off of car was quick and easy. Found the cheapest rate online using northnound.

All went well, except: We were tight on time so I returned the car without a full tank so we wouldn't be late, assuming we'd just be charged market fuel rates (based on experience with other rental companies). But the attendant explained they don't have fuel onsite, and so that's a big problem for them. We worked it out (I took it away to refill and brought it back), but maybe Lotus can get fuel onsite & have the option to just charge for the refuel like others do? Condition: 3.5 is because the car had no hubcaps. Doesn't really bother me, but was a little surprising.

It's an ok car for F roads, not so solid comfortable but ok. Economic car. The driver safe belt has some small issue which you need to pull it really slowly or sometimes need adjust the level because it gets stucked.