Les examens de la

Lava Car Rental in Iceland

The experience I had with this rental was excellent. I researched online prior to choosing Northbound/Lava rentals and they were by far the best priced option. They arrange to meet you in arrivals then it's a short trip to the branch located just off the airport grounds, on the main road to Reykjavik. The handover was very quick and they are a very laid back company and put a lot of trust you and even asked me to call back in the morning if I did not agree with their assessment on the state of the car as we had arrived in the dark. I was also pleasantly surprised to see that I was upgraded from a duster to a Rav 4. The car was new and in excellent condition. Returning the car was very easy and the agreement is full to full on the tank which in my view is the best option. Once again there was no quibble on returning the car, simply asked if the car tank was full and if we had a good time. You return the car at the branch and within a few minutes you are dropped off at the airport departures lounge. I have travelled a lot and hired cars in many countries, And believe me what should always be an easy part of your trip can turn out to be very frustrating, however on this occasion Northbound are exactly what you need in a car rental company, they just made everything very easy for us. I would highly recommend them.

Very good experience, car (Duster Dacia) was almost new, well equiped (GPS), comfortable and safe. Pick-up and deposit worked well. Good value for money.

Friendly staff. Pick up and drop off to the airport promptly. During my rental period, I have instance at blue lagoon car park when other rental car opened their door, hit my car due to heavy wind, lavaauto handled trouble free to me. Highly recommend. I'll use Lavaauto again next time I visit Iceland.

Our experience with northbound was over all very positive. A brand new car (10km on the clock) and a member of staff waiting to greet us off the plane! Everything went very smoothly until it was time to return the car and we couldn't find the office due to lack of signage an the main road. Other than that I would happily recommend this firm.

No problems, everything ran smoothly and they were really easy to make changes with. Plus they were the most affordable option.

so far it is the best. :)

Our experience with Lava Auto was first rate. Friendly and helpful member of staff was waiting for us at the airport and took us straight to the car. Car was immaculate, drove very well with no problems whatsoever. Drop off was easy and we were driven straight back to the airport by another friendly, helpful staff member. Had a great experience and felt comfortable with car and whole service that Lava Auto provided. Would definitely recommend to anybody and use again.

Good

We rent a Toyota Yaris 2016 from Lava Auto. When we drove the car, it was new and great!

this was our first experience in winter in Island and this was more than great because in this winter season , you really need a vehicle to rely on. The Duster's were great, like brand new ones, with the GPS included , which is by the way very interesting to chase after the hot springs in the country side. Pick-up upon arrival at the airport by the technicians from LAVA was on time and "gentle" and the drop-off at P1 when returning just close to the departure building is very convenient especially because our flight was very early Thanks and BR

It was a very positive experience. Managing the rental was easy and clear and the van was great even in winter conditions, except for the ceiling insulations panels, which started to unglue because of air condensation during cold nights.

The best rental car experience I've ever had. It felt like we were dealing with real people rather than a company trying to screw us over!

Great service got picked up from the airport straight away even though we landed early. The dacia duster was great not many miles on the clock. The only problem we found was finding the office to return the car. On a dark Icelandic night we drove past 3 times even though the sat nav took us to the right area. The chap inthe office directed us the last 25m over the phone. Maybe a big sign on the road would help?

Awesome!! Brand new car!

Excellent service throughout. The service was quick and effecient. We were collected from the airport and taken back to get to our flight.The car was good quality and perfectly equipped for the weather which was a bit of everything! i would highly recommend Lava Auto. Thanks

good idea for studded tires in winter!

Very helpful and friendly English speaking staff. The arrival time in Iceland was delayed but we were still met at the gate and taken to the rental car office for a swift onward journey. We were a little apprehensive about driving in winter conditions in Iceland but the car with winter studded tyres made it very easy. I would not hesitate to recommend Lava Auto.

Everything was perfect. They picked me up from the airport and in 15 minutes i was leaving the office with the car.

It was very nice. Fast, quick in solving problems.

Because of reading countless horror stories about car rentals in Iceland, I did a lot of research on where to get the most reliable car, service, and insurance with also the best price. It was tricky to find, but found Lava Auto to be the best option. The website is also very user friendly and easy to compare cars and reserve online. The 2017 Dacia Duster was a great deal and a great car to have for our four days in Iceland. The guy (I wish I remembered his name) who picked us up at the airport was very friendly and gave us some invaluable local's advice. He patiently and kindly explained some highlights on a map and even wrote down some secret gems for us. Everything with the car was great, except for a little bit of stress with dropping it off. We were told to drop off the car at 5:45 in the morning before our early morning flight and that someone would be there. When we arrived that morning there was nobody there. We had to find an open establishment nearby to borrow a phone to call someone and was then told to leave the car at the airport. We had to use our credit card to enter the parking lot and were worried about how many hours we would be charged. Luckily, there was no charge - just a bit of stress due to miscommunication. Other than this, it was a fantastic experience that I would recommend. Tips for American drivers... - Our manual car required to lift up on the ring below the shift knob and then shift toward 1st gear to reverse. Took us quite a while to figure that one out. - You need the car key to open the gas tank. If it won't unlock, it's probably frozen shut. - Fuel is more than twice the cost as we are used to (same with everything in Iceland), so be prepared to spend at least $100 per tank. - Definitely get ALL the insurances. Do it.

Good, a bit cumbersome to deliver the car at the office. Also, I had to purchase the windshield wipers, as the installed ones were very bad. Since the office was closed, I didn't get the outlay reimbursed. Also, writing to the email address does not help: I don't get the response. Otherwise, good service and great condition of the car

Excellent. The guys were very responsive to all of my enquiries over email and on the phone.

Car was excellent, too bad we had to fill up the washer fluid and there was no scraper to de-ice the windshield so we bought one of those.

In a word, the rental experience was outstanding. Arriving early AM, we were notified by a friendly caller that he would be waiting for us. Bjorki greeted us warmly, drove us to pick up our car, and gave us great recommendations. While the car we rented was a tad small, it did the job. On our way back to the airport at 0530, we managed to get lost. Sleep deprived, and In total frustration , we called Lava. It was Bjorki to the rescue; he cheerfully drove to us and led us to the agency. From there he drove us to airport and all was well, or so we thought. Shortly thereafter my phone rang--Bjorky had found a pair of glasses in the rental car. "I'll drive back to airport to return them," he offered. Long story short, we highly recommend Lava. We couldn't ask for better service than we got.

The service and car are both great!