Recensioni per

Thrifty Car Rental in Iceland

It was great! We were in and out (both picking up and dropping off) in no time. I was actually surprised how smooth everything went. Thanks!!

Renting a car was super easy. The clerks were not pushy with 'add on' sales or insurances, which is a huge plus. Picking up and dropping off is a cinch. I was going to do a lot of winter driving so I opted for a 4x4 and chose a Mazda CX-3 because I knew it got upwards of 32MPG. Unfortunately, they didn't' have my reserved vehicle (which happens a lot as I understand it) and I was given a Ford Edge, that even with its eco boost, still only got around 23MPGs or so during my trip. With gas prices being OUTRAGEOUS in Iceland this ended up adding about $40-$50 dollars to my trip. I think next time I will demand that I get the car I paid for by calling and emailing in advance multiple times. Other than the car swap issue I would 100% recommend and very likely will do business with again on my next trip.

We traveled to Iceland mid-January 2017, and rented a Peugeot station wagon with Thrifty. The service was excellent upon pick-up; they were quick and thorough, and the rental office has a hot beverage machine. They also provided informational brochures, as well as a gas discount card, which was helpful. Everything about the rental itself was very comprehensive in terms of insurance and additional costs, and the whole experience went smoothly. Returning the car was just as easy as picking it up. We would definitely recommend exploring car rental options through Northbound to friends and family traveling to Iceland, and would use this platform ourselves for our next trip back.

Everything went well with our reservation. Our exact car was ready when we needed it and the staff was friendly and helpful.

We got a Ford Kuga, which was a small upgrade according to them since they did not have the Mazda available. We were very satisfied! The service to pick up the car was cordial and efficient; in fact the only bad part was waiting for the shuttle to arrive to take us from the airport (which had nothing to do with Thrifty). The car itself was a dream, honestly. I loved driving it and had no trouble, even when it came to "off-road" conditions. It came with studded winter tires, an ice pick and brush (which came in handy when we woke up to snow one day), and was very spacious for the three of us with our large suitcases and backpacks. Beware that gas in Iceland is incredibly expensive! Our car ran on diesel and took around $70 to fill up. Anyway, overall we really enjoyed our rental and it was a great deal for the price.

Awesome! We caught the shuttle from the airport; you have to walk outside and down the bus stop to catch the bus. Super quick check in, we rented insurance the recommended once we got there but had no issues adding that in. Check out was quick and easy, and we walked to the airport afterwards. We rented the WiFi and I highly recommend it. It was strong WiFi, and we could take it with us anywhere we went - even in the hotel room at night. Thanks again!

Everything was as expected. We were delayed due to the weather so we had to return a bit late but Thrifty was nice enough to give us a slight extension. Thank you!

The car was great, but it wasn't the car that we wanted to rent originally. I had reserved the Mazda CX-3 AWD, but when we arrived we were given a Ford SUV instead. The vehicle was fine anyway and was good to drive. The prices of the cars in Iceland are pretty expensive. I rent often in the US with rates that are far lower. When we returned the car early in the morning the staff was nice and invited us to wait for the bus to the terminal inside. Only problem is that you have to be outside to catch the bus and the bus drove right by without picking us up, so we had to walk to the terminal.

We used Northbound to book a car with Thrifty car rental as they quoted the best price. We were booking the car for a week in Iceland. Since our hotel was very close to Reykjavik airport and we already had booked our two way flybus service, we chose Reykjavik airport as the pickup and drop off location. Cancelling flybus service is a pain, so if you are going to be renting a car (which is a good option), please dont book flybus sevice. Anyways, from the start Thrifty car rental was bad. We had to sit and wait at Reykjavik airport for 30 mins before someone came and gave us the car. We had a flat tire on the 4th day and when we called Thrifty, their service was horrible. They just left us in the middle of nowhere and said we were on our own or pay approx $100 for someone to come and change the tire. We just changed the tire on our own and fixed the flat tire for $40 in a show nearby. Finally during the return, as per our rental agreement, we went to Reykjavik airport and there was no one at Thrifty counter. We called them, they asked us to leave the car there and leave the keys in the dropbox. We did as advised. Sadly there is no pickup and dropoff option. We walked back 2 mile to our hotel. Took the flybus and returned back home. Story does not end there. After 2 weeks, I see an additional unknown charge on my credit card. I contacted Thrifty and got no reply. This is where Runar Thor from Northbound comes. He jumped in on top of this issue. He was very quick in replying to my emails, contacting thrifty. Finally after his persistence thrifty paid me back the money they had taken from my card. The reason thrifty gave was, we returned the car at Reykjavik airport and they "THOUGHT" it was a different location from where we picked up the car. If not for Runar and his amazing customer service I would have $50 more in my Iceland trip. More than the expense, the feeling of being robbed by Thrifty would have stuck to our wonderful Iceland trip. Use this review to decide on your own whether to go with Thrifty for car rental or not. However I would highly recommend everyone to go with Runar Thor's Northbound services. You wont go wrong and will have an excellent service.

We thought we had selected a car rental that included adequate insurance cover, but were told by Thrifty that we only had basic cover and had to pay extra for more comprehensive insurance - that was a disappointment

Car was clean and ready to go when we arrived.

The car was ready when we got there and really was great. I would say that it is difficult to understand the relationship between Northbound and Thrifty and I am not sure I was receiving the same coverage that I thought I was. It is very unusual not to receive any type of documentation after you returned the car. I think the representatives could mention the walking option to/from the rental car site to the airport. There were a lot of people waiting for a shuttle and we discussed should we walk for a while. We ended up walking and via the parking lot it was a much better option then waiting. You should let customers know it is an option. Overall great experience and we really enjoyed our trip to Iceland.

Very nice car in Iceland. The staffs are quite straightforward and provide support for questions

Very quick and easy. Thorough check of the vehicle before and after the rental. The car itself was very nice. Spaceous and comfortable. Overall a very pleasant experience.

We were happy with the service and car. We got the Ford edge (although we booked 2014 Volvo XC60 AWD). The car was in the good condition. Our experience with Thrifty Car Rental was fine.

We had a pretty good experience with Northbound. The car ran well and we enjoyed driving the vehicle. Staff was courteous and professional. There was a slight mix up with the reservation address so we were delayed being picked up, but Northbound was responsive and quickly fixed the issue. We felt the prices were fair. I would recommend this agency to a friend and would book with them in the future.

Three things made my mind to rate as 3 for thrify service. Firstly , I sent email once to your service northbound which is about how can I pick my care when my airplane is landed, and the answer u replied was someone will wait me in the hall of airport, but no one is here... , after a panic waiting for 20mins, I tried to make a call to thrifty, and got the replied plz taking shuttle bus to thrifty by yourself. That is totally different from what you said in mail and very irresponsible service. Secondly, when the staff gave the car to me, he said I dont need to check the car , since I have had the highest insurance with zero self-deduction on SCDW, anyway it makes me a feeling like how well for the car is is not important to my life on the trip, the only thine staff cares is , hey you dont need to pay for damage of car so we dont need to pay attention to waste time to check car. However how ironic is when i return the car, another staff which may be more responsible or it is a standard SOP, he spend 1 mins to check car, much more than prior staff who turning in car to me. The last thing is at the time I picked my car, I found that two tires do not fit the tire rims. More specifically , the position of tire rims has been moved to a place which is not its origin, there is a gap between tire and tire rims, which may be around 1 centimeter. To be honest, I am lack of ability to judge how fit should tire and tire rim be as normal, I can only say I judged by distinguishing others car of thrifty from mine , and none of them is in a similar situation as mine. It looks unstable and unsafe. Unsurprisingly, the staff responded my query which is "It is totally normal situation and there is no way to change another car to me. In my opinion , I would say Thrifty service on staff, and car maintenance only deserves 3 points , and the rental bills I paid is totally much higher than its level. PS: the car body is dirty when I picked up anyway.

I have nothing to say about the company Northbound... however, I have some criticisms of the company Thrifty ! Thrifty would come to take me to my hostel before 9am and they forgot me! it is only following several calls they are picked up at 10:45! the time to complete the documents, so I had the car at 11:30 and I lost a morning I paid yet ... Jean-Yves Petit PS :they gave me a Peugeot, not a ford, but it does not matter

Our experience was excellent! The reservation process was easy, Runar or others at Northbound were readily accessible when we had questions, and our car was waiting for us at Thrifty - all at a great price. So glad we found Northbound!

Car was quite new, very comfortable and super clean. Rental process quick and friendly, to recommend.

In general, the experience was good. In only problem, we have to call to Thrifty Car Rental Iceland because they forgot to pickup us in the mcrent office in keflavik. Ten minutes later, we called to thrifty and they arrived to pickup us ten minutes later. The car was great (mazda CX5), and the rest was great. thank you very much.

Everything was ok. The employers were very kind. The car was clean and had all the necessary for our trip around Iceland.