Reviews for

Car Rentals in Iceland

Before arrival in Island I was asked to look at a shuttlebus schedule and tell wich departure i would like to be on. I told that i would like to be en the 16.20 departure. When I arrived at the meeting point there was no sign of the driver. When I call the driver I was told that he would be i the airport shortly, but he had to take another family to the car rental facility before us and we had to wait for another 20 minutes. This is really bad service and I don't understand why they have a timetable if they do not use it. It is a waste of my time to ask me to look at at timetable, if it is not in use. We had to hurry trough the airport to be at the meetingpoint on time and then being told to wait for 20 minutes.

Very experience, the van was confortable, affordable and customer service very efficient.

I liked the Toyota Land Cruiser a lot. MyCar was always very help full - also when we had an accident and had a flat tyre. They were always with help on the phone. Nice service before arrival when ordering an upgrade for the car.

We were very happy with the interface of the website, the responsetime of Affordable Campers and the general feeling if booking through Northbound.

We were really sattisfied with your offer and service. After our flights have been changed by the airline you were very flexible to ajust our rental period. Pick up from the airport in the middle of the night was on time and a very helpful service. Getting the car we found everything as it was adverticed in the web page, car, tent sleepingbags. Information about additional insurance was clear and precise also in regard of the extra costs. Dropping the car was also easy and convenient, which I concider as one of the most important points. The transport back to the airport with almost no delay. We will recomend your company to our friends! Thanks a lot, Regards Veronica & Burkhard

The car was very good, well suited for F Roads and the Roof tent was confortable.

Good service, nice people and easily accessible for questions.

Easy to pick up and drop-off (free shuttle bus from airport to rental office or 4 minute walk. Car was very clean and in very good shape. 2200km without any troubles. Friendly guys inbthe office, always with a smile :-) Whats missing for a 5 star rating? I got the ordered Subaru Forester for driving F-Roads, but tires where not A/T Tires, just normal tires (with good profile!). A/T tires would have been more save (and probably no flat)

The car was new and comfortable for 4 persons, and ok to visit the interior of Iceland. The price was reasonable.

Hello my name is Patrick. I rent the Vitara for 12 days but our holidays gone about 13 days. So I rent this car 1 day to short :-/ It wasn't a problem for star rental! They gave us the car for one day more without problems :) The people are very friendly and helpful. If I go a second time to Iceland, I would rent again at the "star rental" my car :-)

The Dacia did a good job though some signals were on since the pick-up at the rental company.

I like the car, which includes the Adaptive Cruise Control & Carplay which i didn't expect at all when booking. These are really good features for long hour driving and I am therefore rate it as 5. However, I was shocked about the time spent on checking while returning the car. I have rented car in many other countries and it's the first time it was checked in such a method. It seems like I was trying to hide some damages, which I don't think most of the customer will do. I felt insulted to be honest. I highly recommend that you shall pay more trust to customers to avoid such feeling. Any extra dents or scratches to the car will not affect your business anyway. You shall really focus on big damage that affect the function and require repairing.

When we arrived at the airport we waited a bit before the guy from the company showed up, but disappeared very fast, so had no chance to go with him. Ended up calling and had to wait for him coming back, so all in all a wait of 1 hour. The car we had was very damaged. We understood that it is normal with the roads in Iceland, but this seemed a lot more than other cars we met on the road and that our friends had leased at other companies, and this made us doubt the safety of it. Furthermore the window in the front right side did not work, USB port was destroyed, and generally the car was just old and in a bad shape. Luckily I took photos of each damage and scratch, cause some damages were questioned when we came back, and I could document that there was no new scratches. The personal was not very service minded - they were short in their replies, and made you feel a bit more like a problem than a customer.

Everything was very good, the camper was clean and in perfect conditions.

Very good

It's ok. Dacia is a fairly simply car. Nothing of unexpected has gone! The GPS was not available on the car and has been replaced with an Internet connection device: not so bad.

We had a very good time in iceland with the Dacia Dokker! It is a perfect way to explore iceland! Good to sleep in the car. It is also warm inside, we just used the heather a few minutes before we go the sleep. The Dacia drives good and it has a strong engine. The service was perfect and friendly! I can recomend everyone to rent a car by Star Car rental, It was also the cheapest one I could find!

Frankly speaking. We had a fantastic trip. The car was working but in fact i want to say that for 6.600 dk it was not god enough. Problems with the car crash protection that went out several times so that it was nessary to stop and close the car and start again. Windows not funtionion and no heating in the passengers seat. And i think that you have to make the insurance policy more transparent. But Island is a very god travelling country . but take care when you chose your car rental compagny

Everything was very smooth, from transfer to handling the payments, communication. Best prices and brandnew cars.

Everything was fine, as expected.

They forgot to let us know that the shuttle bus was cancelled when we arrived at the airport. That meant we were waiting for a while in the rain at night. We called them and sorted it out and then walked 5 minutes to the office. Everything from then on was perfect. Nice people, excellent service and great car. Highly recommend.

Everything was fine. You cannot find the Lotus car rental in the airport terminal, but it is only about 5 minutes walk, not so difficult to find. It was easy to get and return the car. The car is quite new, it is a small car but enough for us to travel around Iceland. Everything went well. According to my experience, Lotus car rental is reliable.

PERFECT! We had to adjust and it was done easily. The model of the car was upper than expected The extra driver has been offertes Some advices shared concerning our trip and tips concerning location around golden circle. I often used carrental company and the service level is excellent!

Very friendly and helpful staff. No problems with the car. Definitely recommend Northbound.