Reviews for

Car Rentals in Iceland

Our flight had 3 hours delay, so I informed the rental company about it. However, as we arrived, there wasn´t anybody to pick us up. After 2 calls and ca 1 hour waiting somebody came to drive us to the car rental place. I chose the rental company because of the price and free GPS. But the GPS didn't worked at all. The guy showed us our car, but he did not check if the GPS was working properly. I had to return it 5 times!!! Every time he gave me a new one, it work for 2 minutes and then it shout down. It was because the adapter he gave us was not working, not the display. But he did not try it with us at all (after he gave us the keys, he had new customers and did not bother to help us). He told me, if we have problem with the GPS, he could offer us some discount as soon we return the car, so I gave up and we used our mobile phones whole time. As soon as we returned the car (ca 1,5 hours) before our flight there was no time to discuss the discount because there were 2 other customers waiting. Nobody told us, that we need to return the car at least 2,5 hours before our flight. Luckily, they arranged pick up for us and for another pair (who had not know about it also) and so we could catch our plane. We had dacia duster and we had no problem with it.

We hired a vehicle with Fara 10/01/2020 - 12/01/2020. The whole experience was by far the best I have ever seen. The gentleman involved in the airport shuttle, handover and booking process was friendly and a really nice guy. Fara are a reputable provider of hire vehicles in Iceland and I would not hesitate in using them again! Thank you so much for your service!

My girlfriend and I had an awesome all around experience with Northbound. They thoroughly educated us on the things to look out for while driving in Iceland during the winter (January specifically). The Duster was in great condition and didn't have any trouble with the weather conditions which included a lot of wind and snow. The pickup and drop-off process was very easy with a shuttle to and from the airport. Definitely recommend!

The car was comfortable and drove well, although there was a problem with the GPS system so we had to use our phones and Google Maps in the end.

My plane was delayed until well past closing time but nonetheless I was picked up from the airport after only waiting 15 mins. The car drove well in the snow/blizzard/stormy conditions. I’d rather the drop off instructions were emailed to me because we drove to the office first to find that we should have taken to the airport but otherwise a very enjoyable experience that I would use again.

We chose to rent our car with Northern Lights Car Rental based on a recommendation from another traveler. We would definitely rent from them again. They were prompt to pick us up at the airport, customer service was spot on during the rental itself, and their prices were better than others we had looked at. During our trip to Iceland we drove out to Jokusarlon and experienced some very snowy/icy roads during our trip. However we never had any issues driving.

Very good assist. Thanks for everything. Had a great trip!!

Great car and good service! Easy shuttle to/from airport. No problems! (except the weather)

SUBARU FORESTER 4X4 AUTO FREE GPS/4G WIFI BOX 2019 - it was a good vehicle but no instruction manual on how to use the car that would have been helpful, also no snow brush inside the car to clear off the snow and ice. Otherwise the car was great and no issues

The services I received were really satisfactory. Starting from the moment I landed in airport, I was picked up shortly after I called for the shuttle to the car park. All details were explained in the office, including what is covered by the insurance, what are the precautions needed for driving in winter, general guidelines and tips about Iceland. The car itself was as advertised, even though I picked a lower-end vehicle, it had features like 4x4 drive, cruise control, heated seats, built-in navigation etc. and was in a good state, clean and fresh. When it comes to return process, it was very smooth and took around 10 minutes, after which a shuttle took us back to the airport. Definately I have to recommend this rental service.

Originally went for a small car, was a very simply process online to get an upgrade before flew over. Very friendly staff, apologised for any delay in pick up, was given a Kia Sportage upon arrival was very pleased with this, no issues with the car, very easy process! Would definitely go through northbound to hire a car again!

Very good, friendly, straight forward and helpful service. Any changes we made were sorted out very quickly and efficiently.

Le Jimny Super, l'accueil Northbound superficiel, retard pour venir nous chercher a l'aéroport et pour finir un tarif élevé

Great service, reliable 4x4 car and close to the airport. Thank you

The car worked really well in the snow and icy conditions. In my opinion the studded tyres are a must for winter conditions if you are driving long distances from the capital and the conditions along the same route can be very different, so great move Northers lights for making these widely fitted (not sure if they are standard across every car). Only downside really is the long check in and check out time. Drivers hate this, especially when there is only 1 person performing this task.

I would definitely use this company again. We hired a Suzuki vitara for 5 days. We were picked up at the airport and driven around 10 minutes to the depot to pick up the car up and away we went. Car was great, staff were great 100% recommend and will use again in the future. Thanks again

Dear Lagoon Car Rental members, I've had an excellent experience with your company. I have booked nice All Wheel Drive car for a good price which was good for winter conditions driving in Iceland. Lagoon Car Rental provided transfer from airport to car rental location which was very convenient. Car was very clean as washed just before providing to me. Overall I am happy with services. As improvement points I would highlight: - Windscreen wipers have been frozen when car provided to me (please, make sure they are dry after car has been washed); - Difficult to check car conditions outside in winter time; - It would be nice if car rental service member meet you on booked car from airport;

Great - good condition, new model, perfect for winter driving and smaller roads.

Dacia duster was fantastic, i am even considering getting one here in the UK! Absolutely loved it. Was so spacious and powerful. Massive boot to hold all our luggage.

Excellent experience. Simple process and we were upgraded to automatic from manual at no extra cost. Car itself was new and well maintained. Very helpful staff at the head office. Received a weather warning from MyCar with details and advice for incoming storm, which was appreciated.

All went well / as expected. The transfer service was good and the guys at the compound were helpful. All as expected with the car. The only issue we had was the battery was low in the key for the central locking and the key did not work with the doors, nearly resulting in us being locked out of the car. Swapped batteries at a service station and no further problems.

Great service from the guys at Northbound. On arrival, we were picked up late by the shuttle from the airport however the service consultants were very apologetic and offered us a free upgrade and WiFi for our hire. Pick up and return was easy and simple and the car was great. Would definitely use Northbound again.

I am very satisfied with the Dacia Duster from Lotus Car Rental. The car was clean and spacious for 4 people with suitcases. We had a Gold Insurance Package, but fortunately we had no dangerous situations even during changing weather conditions. The pick-up and drop-off in Lotus Car Rental was very fast and easy-going. Lotus also is sending emails advising of weather issues and have very friendly and helpful customer service. Defiinetely i will choose Lotus next time!