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Thrifty Car Rental in Iceland

Experience was good. We had rented a compact to save on gas money and overall rental money. When we arrived they did not have a compact, instead we got a new Mazda MX-5 which was not as good on gas but was a 4x4. It turned out to be very lucky for us as a few places we wanted to go were 4x4 only roads and would have missed out on them altogether with the compact. We did spend an extra $50-$60 USD a day on gas however we all thought this was reasonable for the amount of travel we were doing.

Everything went very well. Car was ready upon arrival and very easy drop off process. Booking with northbound was easy and all my question were answered promptly.

We booked a 2015 Ford Focus at Keflavik's Thriffty depot through Northbound. The bus from the airport to the car rental was quick. We got the extra Grand Collision Damage waiver and when we inspected the car, the clerk felt the tires were a little slim on the threads so after a bit of discussion she upgraded us to a 2017 Ford Kuga AWD with GPS, free of charge. The only gripe we had was that most gas stations are "automats" which only accept credit cards (ours, from Canada, didn't work for some reason), although this had nothing to do with the rental itself.

Everything was done easily and efficiently - but then again that's Iceland for you!

Entire experience was fantastic from the car itself to service received

The Ford focus was fine, a little beat up, full of scratches on front bumper and a huge dent right rear passenger side, dent on drivers side too. Was hard to see the damage in the rain and darkness at night when I picked up the car. However the car rental guy walk around the car to inspect it with a flashlight. The car got us to all the sites and spots we needed to see and was good on gas. Overall a good experience.

Great

An excellent service! The free travel guide included was really handy and the service from Northbound and Thrifty was great! Really glad we decided to get in-car wifi and full insurance. Thank you and I would definitely recommend you to my friends.

fine :)

We were thoroughly pleased with Northbound's car rental service (using Thrifty). We had elected a Citroen Berlingo and received a comparable Peugeot. Check-in and return at KEF Thrifty was effortless, and the car itself was in perfect condition / no issues. We chose Northbound for 3 reasons: 1) the prices couldn't be beat, and I had researched a ton 2) I finally found an agency that did not bundle insurances; I had arranged to use my Visa credit card for collision coverage, therefore I didn't want to pay extra for unnecessary bundled collision insurance and 3) they offered this sizeable diesel vehicle (like a compact minivan) which was comfortably spacious for a family of four with luggage while still not costing a fortune in fuel; plus the views from every seat... a smaller car would have meant smaller windows for the backseat. I'm so happy we stumbled upon Northbound.is, I've already recommended them to others planning their travel, will continue to recommend, and will definitely use again when we return.

The car was good. We had no problems. Ran smoothly

Service was great from clicking "pay my deposit" to dropping off the car months later and leaving Iceland. Everyone was knowledgable and helpful. Thanks!

The car was relatively new, but had already some technical issues. Luckily they checked the car before and made notes about those. Car itself - motor was very weak, not good for long distance driving.

recommended to everyone, quick in answer to each question, lower prices.

I was very pleased with our experience with Thrifty. We rented the Citroen Berlingo for a week. It was the perfect size for 5 adults and had lots of room for luggage. Did really well on gas as well. Customer service was very good. I called northbound prior to booking and they were helpful with answering my questions. My only suggestion would be to add another shuttle bus to and from Thrifty to airport. We waited about 15 minutes (both for pick up and return of car) for the shuttle bus and then almost didn't get on as it was extremely crowded.

It was an overall positive experience renting with Thrifty through Northbound initially. Runar from Northbound was quick to respond to all inquiries prior to our trip and the vehicle was there for our group of eight upon arrival at the Thrifty office. We were initially docking at 2:30 p.m. and I was informed a person from Thrifty would be there to meet us at the dock with the shuttle to take us to the Thrifty office. We ended up late and did not dock until after 4:30 p.m. We waited a while because no one was there to meet us with the shuttle. After walking around and trying to locate someone, we ended up calling to tell them we had arrived. I wonder if there was no way for Thrifty to know we had docked late due to weather and that is the reason we waited and had to call? After that initial delay, all worked out in the end. For future, perhaps there could be a better way for Thrifty to know when cruise ships arrive later than expected? Thanks again!

Everything went fine!

We had a very good experience with Thrifty and renting a car from them via Northbound. Picking up the car and returning it took very little time. The car was in great shape, yet at the same time, Thrifty had meticulously detailed any minor scratches so there was no issue upon return that we had caused any damage. After examining several rental car websites for Iceland that frankly were very confusing and the subject of some negative reviews, I would highly recommend using the Northbound site. It was easy to understand, easy to compare prices, and it seemed like they had taken the time to make sure they only had quality, reliable cars on their search results. After booking the car, I received a very friendly, personalized note from Northbound letting me know that they were there to answer any questions. We never had any, but it was reassuring to get a note from Northbound when renting a car in a country that we had never visited before.

it was great.

We had originally booked a manual rather than automatic car but there were none available so the employee at Thrifty offered us a Ford Ka manual or a Mazda 2 automatic. We chose the Mazda 2 which was very good and we were pleased with it. The inspection when we picked up and dropped off the car was quick and both employees were very courteous. No complaints.

Car was as expected, everything worked alright.

Very Good! Only lacked some explanations on the roads to take (same for every rental company from what I heard)

Our experience with Thrifty Car Rental at Keflavik was faultless! Staff were quick, efficient, friendly and courteous, and the car, a Peugeot 308 estate was excellent. It was economical, smooth and comfortable. Thanks.

Part 1: we rented the car in the airport. The general reception was fine and friendly, however the clerk was totally inexperienced and had to go behind the partition to get answers to our questions. At the end his supervisor appeared and she was totally impatient with our questions (the questions were not at all unreasonable). Part 2: we took the insurance that covered all possible damages, except for tires for some reason. We had two mishaps on the road. One with a trailer that nearly pushed us off the road when returning from overtaking us. He ended up knocking out left-hand mirror. The other was an ancounter with a sheep that chose to run towards the car and hit it. In Akurairi airport we contacted Thrifty offices by phone and within 15 minutes arrived two very nice and polite representatives, inspected the car (they were not at all impressed with the damage) and replaced it with another similar car. The rest of the trip was uneventful and we returned the car in Reyjavik city. The office there was polite and helpful and provided a lift back to town. Remark: Ford Fiesta is suitable and adequate for two passengers with suitcases to travel the ring road.