141 reviews for Rent.is
Verified reviews from our customers that rented a car from Rent.is
Excellent
Loved it very much. The mattress is very comfortable. It had excellent tires. Our Renault was a bit older, but everything worked. The following are not a complain, but to help you consider these details for your future costumers. I'm sensitive to artificial perfume and in the beginning it smelt strong of the washing. I did mention this to the man who checked the car in at the end. In such small space there is no escape. Natural perfume is fine for me. I understand it's the cleaning company, who uses this detergent. Once in bed we struggled to find a way to open the door. We reached down from the mattress at the back door (the latch is a little loose back there) it seemed to be the only way out without climbing to the front seat. We were paranoid about perhaps being charged extra, so I cleaned it inside and one time also outside during our trip. Ratings like below are limited, for example the drop off was super good with the man we had "5", the pick up was a young man who was not so friendly "3" and very fast to explain everything and we needed to find out ourselfs how to open the door from the inside. Value? For us coming from Italy renting a car in Iceland is very expensive. It's just how it is.
Claudia
rented a vehicle
in September 2023
Very Good
Hallo Ivar, wir haben zwar einen Renault gebucht, jedoch haben wir dann einen Nissan NV 200 Diesel erhalten. Das Fahrzeug hatte schon 266.000 km und einige Dellen - fuhr jedoch zuverlässig mit geringen Verbrauch von 4,7 l/100 km. Wir hatten einen Converter mitgebucht , jedoch erst später gemerkt, dass dieser nicht mitgeliefert wurde. Von daher fiel uns auf, dass der USB Anschluss im Cockpit nicht funktionierte. Die Campingausstattung war in Ordnung. Bei Außentemperaturen um den Gefrierpunkt haben wir nicht gefroren, dank der Standheizung. Der Nissan wurde unser Freund und für einen Road-trip auf Island perfekt. Wir würden bei Rent.is immer wieder buchen.
Sylke
rented a vehicle
in September 2023
Good
Hi, the car took us on the journey we needed to complete. However it was disappointing that it had a huge crack in the windshield for our safety but also because the previous users would have had to pay for the damages that weren't repaired. I assume they will be using our insurance payment to repair the damages which is quite disappointed. We were given a vehicle that during the course of the 10 days we hired it; needed a service, battery change for the keys, back light check, tyre pressure check, the zips were broken for the storage, there was a flap of plastic underneath the car from previous damage, the heater was one setting and was far too hot and the fridge didn't cool our food. When you hire a vehicle that is worth more than my accommodation for an entire month we expect it to be checked for our safety and comfort and we didn't feel this was the case.
Ahmad
rented a vehicle
in August 2023
Old car from 2016, Km 223.390. They said it was a 2020 model!
The condition of the car was bad, The tent was difficult to close down. The tent was leaky, on the right side. Clothes and 1 Sleepingbag got wet. The sleeping bags could have been warmer. The windshield wiper was worn and should have been replaced.
We were surprised to see that a "camper" was basically a car with a box of kitchen utensils and a box with one cooking stove.
At the office, they recommended us not to drive F road through water as the "full cover" insurance did not cover of water damages or damages to the chassis. And we could se, that the car was in no condition or had the height to drive over river at the F roads.(We could have rent a normal vw California)
The pick up at the airport was terrible. We had to leave the grandparents 83 and 80 years old, outside the airport, they were told, that they would be pick up with the next car. But at the rental office, we were told to drive to the airport ourself to pick up the grandparents. They had to wait 40 min outside with all our luggage.
On rainy days we had to book rooms at a hotel.
Several more things to say but these are the most important things.
Gitte
rented a vehicle
in August 2023
Outstanding!
Everything about our experience with rent.is was excellent. We were met at the airport (which was mayhem, btw) and taken on the short trip to the rental office where we were shown our vehicle, a 2022 Renault Trafic. It was very well equipped, convenient and comfortable. It had real pull in engine power and was great for overtaking up to the general speed limit of 90kph. The advantages of being able to stay and sleep on any of the numerous campsites around the island are many and it’s definitely the best way to get the most from a short visit. We slept very well on the comfortable bed, and the thermostatically controlled warm air heater was perfect.
I wholly recommend using a camper van for a visit to Iceland, and rent.is could not be better.
David
rented a vehicle
in August 2023