Les examens de la
Lava Car Rental in Iceland
1504 Revues
9.04
Revues
9.04
1504 total reviews
Excellent
5-Star |
|
83% | |
4-Star |
|
13% | |
3-Star |
|
3% | |
2-Star |
|
1% | |
1-Star |
|
0% |
Staff |
8.9 | |
Value |
8.7 | |
Cleanliness |
9.5 | |
Pickup |
8.8 | |
Dropoff |
9.4 | |
Condition |
9 |
1463 reviews for Lava Car Rental
Verified reviews from our customers that rented a car from Lava Car Rental
Submitted 28. Feb 2018
Excellent
Perfect new big car (Huyndai Tuscon), good service from staff!
Personal pick-up at arrival gate Kevlak was nice so we didn't had to search Lava outside the airport in the village.
Only comment is that the build-inn GPS didn't work, solution was a Garmin external GPS - free of charge - good and quick solution.
Jim
rented a vehicle
in February 2018
Submitted 01. Mar 2018
Outstanding!
It was great, the 4WD worked well and the car was ideal for the roads. stupidly I did not ask how the heated seats work and only found the button (between the seat and the door) as I was handing the car back.
Pedro
rented a vehicle
in February 2018
Submitted 25. Feb 2018
Outstanding!
Experience excellent from start to finish, very relaxed welcome, and although there was a minor issue with a car headlight we were treated with good customer service. The car was perfect for our needs, clean and tidy. I hope to return one day, and will search out Lava Rentals before any other.
Alistair
rented a vehicle
in February 2018
Submitted 26. Feb 2018
Outstanding!
After choosing Northbound based on previous reviews, cost, vehicle choice very happy with service I received. I hired two vehicles and Liam was able to help and get a great deal. Thanks for everything.
Sarah
rented a vehicle
in February 2018
Submitted 13. Mar 2018
Excellent
The car worked great - you would have got a 5 from us had the car not had a minor but enjoying damage from the previous customer: the cod river's door hinge did not work because the wind blew it open and busted it obviously - as a result I always had to hold the door with 2 hands which was a pain with a camera in the hand. pick-up and drop-off worked fine, the office is nice. there is a coffee machine but nobody kind of asks you if you want some...small improvement? some people don't bother to ask. loved the spikes on the Duster - but nobody told us beforehand we would have some - would have been extremely useful to know - especially when in an ice storm.
Robert
rented a vehicle
in February 2018
Submitted 14. Mar 2018
Outstanding!
Very friendly and effective service, car in excellent condition, Shuttle from airport to rental service included, drop off at the airport without any problems. Absolutely recommendable
Ingo
rented a vehicle
in February 2018
Submitted 23. Feb 2018
Outstanding!
The car did very well on the roads and in the snow. The weather was challenging, with lots of blowing snow, gale force winds and poor visibility at times. The Duster handled it all very well, and seemed to have excellent gas mileage also. Having the manual in the glove box was a big plus as there were some features of the car that were unfamiliar. I would definitely rent this car again. Your prices were competitive and the good reviews also helped in making the decision to use Northbound.
Mary
rented a vehicle
in February 2018
Submitted 27. Feb 2018
Outstanding!
The car was clean and New,a very good 4|4 quality/price to travell on snowed Road of iceland .
Regis
rented a vehicle
in February 2018
Submitted 02. Mar 2018
Outstanding!
I recommend Lava Auto services because of their amazing customer service. I lost my phone at the car rental location on my last day while returning the Dacia Duster. I realized it during the airport dropoff and the driver took me back to help me look for it. A few other employees helped me go through the rental but we did not find it. They returned me back to the airport immediately so I could make my flight. I went through security and customs accepting that all my photos were for memory. I heard my name called over the speaker system and was asked to go to security. I ran through the airport and one of the Lava Auto employees found my phone and brought it back to the airport for me. Now to the car - they provided me a new (6-month old) rental that was perfect for my 5-day trip through West, South, and Southeast Iceland. The heated seats were the best feature as they helped us stay warm from jumping in and out of the car to view the Northern Lights. The rental location is very convenient for pickup/return at the airport. The process was very easy and I cannot stress enough to check the road conditions. The safetravel.is was great to determine the road conditions daily. On our 3rd day, we went to south Iceland and the wind/snow was the worst I've ever experienced. Thankfully I checked the app and drove slow. I saw many cars off the side of the road along the mountain near Vik.
Charmayne
rented a vehicle
in February 2018
Submitted 23. Feb 2018
Outstanding!
I had a very good experience with Lava Auto. The car I got was new and in perfect conditions and the car rental itself was stress-free, no pushing from the personnel to sell extras, etc. I will definitely use them again on my next trip to Iceland
Alessandro
rented a vehicle
in February 2018
Submitted 21. Feb 2018
Outstanding!
Super fast and easy service. Even adjustments on the car return out of the office opening hours were no problem. The car was ready and clean when we arrived, so we had no waiting time. Driving the Dacia Duster was very comfortable and easy. All in all it was a quick, easy and lowpriced service and we could fully recommend Lava Auto Car Rental.
Christoph
rented a vehicle
in February 2018
Submitted 19. Feb 2018
Outstanding!
Good service , shuttlebus from AirPort to LavaAuto office. Good price for a quite new 4x4 . Will for sure use Lava Auto next time !
Sigmund
rented a vehicle
in February 2018
Submitted 19. Feb 2018
Outstanding!
We had a really good experience. The car was just right for our needs and the pick up and drop off from the airport very easy.
Julian
rented a vehicle
in February 2018
Submitted 02. Apr 2018
Outstanding!
Lava Auto offer a great customer service and decent prices for their rental cars. They picked us up from the airport in the middle of a snowstorm and to their office nearby to collect the car. They gave us a discount card for petrol and a number to call in an emergency should anything happen to our car (which we didn't have to use). The car itself was excellent and well looked after and we didn't experience any problems. Would definitely rent here again.
Jason
rented a vehicle
in February 2018
Submitted 16. Feb 2018
Outstanding!
The staff at Lava were friendly and efficient, and the car was in great condition. Their prices were reasonable and the depot is only a 5 minute drive by shuttle bus from the airport.
I would highly recommend Lava Auto to anyone looking to hire a car in Iceland.
Aimee
rented a vehicle
in February 2018
Submitted 15. Feb 2018
Outstanding!
Perfect+
Mazvydas
rented a vehicle
in February 2018
Submitted 19. Feb 2018
Outstanding!
Very good experience. There was not room for our luggage in the vehicle. The Lava crew was nice enough to haul our luggage to our Reykjavik rental house and return at the end of our stay to haul our luggage back. Could not ask for better service. Thanks for everything!!!
Dewell
rented a vehicle
in February 2018
Submitted 18. Feb 2018
Excellent
Very good service and support. The car was perfect for the conditions. The 7 seater has little space for luggage but the guy in the office sorted us out with a roof box (and sat nav ) which saved the day.
Definitely recommend.
Richard
rented a vehicle
in February 2018
Submitted 19. Feb 2018
Outstanding!
good service. good car, no problems, smooth process.
Very much appreciated that after the car-return you were willing to bring us to our hotel instead of the airport.
Ludo
rented a vehicle
in February 2018
Submitted 26. Feb 2018
Outstanding!
We visited from the UK and were really pleased with the service. Staff are friendly and communicative, prices competitive too. Car was great and just what we wanted. Lava will be my first call when I visit Iceland again hopefully to see the country during the summer months. Thank you.
Jack
rented a vehicle
in February 2018
Submitted 17. Feb 2018
Outstanding!
No issues using Lava Auto Car rental! Picked us up at the Airport with no issue. Car was in good condition. Didn't force us to buy extra insurance. Returning the car was easy and no extra charges/ fines. Drop off at the airport was quick.
Francois
rented a vehicle
in February 2018
Submitted 12. Feb 2018
Outstanding!
Excellent service from pickup to drop off. Car was almost new, clean and comfortable. We would use Lava car rental again and would recommend to everyone.
Kenneth
rented a vehicle
in February 2018
Submitted 12. Feb 2018
Outstanding!
Very good
Dario
rented a vehicle
in February 2018
Submitted 14. Feb 2018
Outstanding!
The dacia duster was clean and in good condition. It had studded tyres, which was just what we needed.
The service we received was excellent.
Kevin
rented a vehicle
in February 2018
Submitted 10. Feb 2018
Outstanding!
We were very happy with the service we received,very helpful and easy to deal with. Car was clean, tidy and well maintained.
Ian
rented a vehicle
in February 2018
Why book through Northbound?
Best Price Guarantee
If you find the same vehicle from the same supplier elsewhere, we'll match the price with no added or hidden fees
Pas de frais cachés
We do not add any fees on top of your final price, what you see is what you get!
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Nous annulerons votre réservation sur demande, sans poser de questions, à condition qu'il reste plus de 48 heures avant la date de prise en charge.
Customer Support
We deliver fast responses to your queries with a very high customer satisfaction rating
Dispute Support
Should a dispute arise between you and the supplier, we serve as an intermediary between the two of you, guaranteeing you a response and a conclusion to the issue.
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