Recensioni per
Lava Car Rental in Iceland
1494 Recensioni
9.06
Recensioni
9.06
1494 total reviews
Excellent
5-Star |
|
83% | |
4-Star |
|
13% | |
3-Star |
|
3% | |
2-Star |
|
1% | |
1-Star |
|
0% |
Staff |
8.9 | |
Value |
8.7 | |
Cleanliness |
9.5 | |
Pickup |
8.9 | |
Dropoff |
9.4 | |
Condition |
9 |
1454 reviews for Lava Car Rental
Verified reviews from our customers that rented a car from Lava Car Rental
Submitted 05. Jul 2022
Outstanding!
We had a very good experience with Lava rental.The car was excellent and so did the service.
Gil
rented a vehicle
in June 2022
Submitted 11. Jul 2022
Very Good
The staff was very accommodating. The van was construction could have been improved. The first van we got had a bent bed frame and wouldn’t lay out so we had to get a second van with a different bed design. They would benefit greatly from adding some Velcro pads to adhere the mattress to the bed frame as well as bungie cords to keep both the bed and gear in place.
Caleb
rented a vehicle
in June 2022
Submitted 28. Jun 2022
Great
Very fine. Easy and professional service. Comfortable car.
Søren voigt
rented a vehicle
in June 2022
Submitted 29. Jun 2022
Outstanding!
Vehicle got the job done. Staff was great. Pickup and drop off were a breeze.
James
rented a vehicle
in June 2022
Submitted 30. Jun 2022
Good
Car was OK, just enough room to fit 2 persons snugly.
However, the overnight heater did not last for over 2 hours, so we had to endure the cold (been raining and crazy cold) and had to sleep inside the sleeping bags.
We feedback this to Lava, and staff directed us to closest repair shops, but we could not make it due to our tight travel schedule.
Our request for a Vehicle exchange was declined, so we had to endure the cold for the entire trip. After the first few days, the heater totally failed to work at all..... thd cooking stove also did not work.
Eventually, Lava only offered us a nominal partial refund as compensation.
Kah uei
rented a vehicle
in June 2022
Submitted 13. Jul 2022
Good
Globally speaking, we really appreciated our trip all over Iceland which is a beautiful country with so amazing Nature.
However, we have to report some problems occurred with our Nissan NV200 van.
First of all, it was a van with an important mileage ( about 210 000 kms) and we encountered following issues:
• auxiliary battery has been out of order from the first day with , as consequence, no heating in the van. This issue was fixed some days after by changing the battery (done by a LAVA reps). Please however note that during the last night, the heating came down again.
• problems regarding the gearbox and/or the clutch. Consequence: It was sometimes difficult to shift gears, mainly first and reverse. This problem was not permanent but got worse over time. I informed LAVA in real time and they suggest me to try to finish my trip in these conditions, as far as possible, which I did.
Once again, these problems did not prevent me to enjoy Iceland, but nevertheless caused me real inconveniences.
Alain
rented a vehicle
in June 2022
Submitted 07. Jul 2022
Good
Unfortunately we got an accident car. The passenger door couldn’t close correctly, so it was a bit loud while driving. Furthermore the workshop light was on. The Lava Car Rental staff didn‘t want to provide us with an alternative.
Maria
rented a vehicle
in June 2022
Submitted 29. Jun 2022
Good
We were very happy with the Nissan NV200 Camper. Simple, compact but everything is there.
T.s.c. (dick)
rented a vehicle
in June 2022
Submitted 26. Jun 2022
Good
We liked it
It was very solid especially on rock routes
Jean-adrien
rented a vehicle
in June 2022
Submitted 04. Jul 2022
Very Good
Good vehicule, confortable. OK for 4 people with bagages
Alain
rented a vehicle
in June 2022
Submitted 24. Jun 2022
Good
The car was excellent, except for the tires. We got worn-down tires on our car, which were several times fixed before, as we had to realize. We got two times flat tires during the week, we had to change wheels far from any cities - a half of a weekend, and then, second time a half a day we had to run on spare wheels to find a car service. Lava Car did pay at the end for all the service costs though. The airport shuttle, and the service in general were professional. The two defects did not ruin our week, but it was very embarrassing.
Peter
rented a vehicle
in June 2022
Submitted 06. Jul 2022
Outstanding!
I was very pleased with the booking process. Very good service, comfortable car at an affordable price, I think everything was recommendable
Emilia
rented a vehicle
in June 2022
Submitted 25. Jun 2022
Outstanding!
Perfect car for us to travel. Enough space for four people and their luggage. Economic drive. Very pleased driving
Frank
rented a vehicle
in June 2022
Submitted 22. Jun 2022
Outstanding!
Perfect !
Xavier
rented a vehicle
in June 2022
Submitted 30. Jun 2022
Hello, I booked a Dacia Duster from Lava car rental. It was a big mistake and we had a terrible experience in Iceland. It didn't go as we expected and dreamed of.
Lava people provided us an unfit vehicle to drive, a Duster that was driven already 245000 kms. There were not one but multiple issues with the car, the major one was the miss alignment of the front wheels. Because of this problem we had to change tires two times along the trip and had to skip many places that was planned. We are sorry to inform we never driven a car in such a bad condition. I would have attached a photo if it was possible.
While returning the car, the mentioned about a refund and the supervisor will contact us asap. Till now after 5 days no response. Please help us if it is possible
Edwin
rented a vehicle
in June 2022
Submitted 14. Jun 2022
Excellent
The car was a bit out of shape: ac not working properly, left door made a lot of noise with the wind, radio connection with the iPhone via cable not working properly. However, the car was a good drive.
Juan david
rented a vehicle
in June 2022
Submitted 19. Jun 2022
Good
The trip was great, Iceland is a wonderful place. The Duster performance was fine, it was a little beat up and had lots of km on the odometer(269496), but it got us around and we never had any troubles with it.
Jeffrey
rented a vehicle
in June 2022
Submitted 20. Jun 2022
Outstanding!
I was extremely satisfied with the vehicle. I soon got into an organised routine and it became my cosy little home away from home. I was glad I chose an automatic because of the amount of driving I did. I was also grateful I chose a diesel as I am sure it was more fuel efficient than petrol. The staff at Lava Car Rental were very helpful. James dealt with me at both pick up and drop off. What a nice guy! The only drawback was I could not charge my phone and had to divert to a mobile phone store in Selfoss to seek advice and buy the correct socket and lead. I would advise making sure your phone charges before you leave Lava so you can ask advice if there is a problem. It might be an idea for them to have appropriate phone sockets and leads available for sale or rental there at the office to avoid any panic or distress if you find out when you are miles from nowhere. Other than that, everything was perfect.
Stephen
rented a vehicle
in June 2022
Submitted 19. Jun 2022
Outstanding!
Everything from the booking, car pickup, travel through the Ring Road and drop off went very smoothly. Thanks for all the folks behind the scenes at Northbound and Lava Car Rental for making it all work so well.
Amal
rented a vehicle
in June 2022
Submitted 09. Jun 2022
Outstanding!
You were great! You sent updated emails, the car was great and using the Bluetooth we rented from you for our phone to use the GPS was excellent! You are efficient and we will highly recommend you!
John
rented a vehicle
in June 2022
Submitted 14. Jun 2022
Very Good
La furgoneta funciono correctamente, venia equipada con todo lo acordado. Cumplio las expectatives y nos hi o un bien servicio. Como Punto de mejora, las colchonetas deberían ser más gruesas,
Laura
rented a vehicle
in June 2022
Submitted 10. Jun 2022
Outstanding!
Pick-up and drop-off at airport was convenient and easy. Great communication emails on what to expect. The automatic van itself was easy to drive and had plenty of power. Cooking utensils are limited but work. Only disappointment was the food cooler which did not remain very cold. Overall, a great service and I will use them again next time.
Hector
rented a vehicle
in June 2022
Submitted 16. Jun 2022
Fantastic!
Chris
rented a vehicle
in June 2022
Submitted 08. Jun 2022
Outstanding!
Working through Northbound and Lava Car Rental was a great experience. Lava is very well organized and attentive to client needs. I actually had to call them on something and they immediately picked up the phone and told me what I needed to know. I'm a U.S.'er so not used to European style cars like the Duster but it worked out very well and we were a little sad to say goodbye to it.
David
rented a vehicle
in May 2022
Submitted 06. Jun 2022
Fantastic!
Pickup took quite a while. Only one staff member was helping customers while more staff members were present.
Steven cornelis
rented a vehicle
in May 2022
Why book through Northbound?
Best Price Guarantee
If you find the same vehicle from the same supplier elsewhere, we'll match the price with no added or hidden fees
Prezzi come mostrati, nessun costo nascosto!
We do not add any fees on top of your final price, what you see is what you get!
Cancellazione Gratuita
Cancelleremo la vostra prenotazione su richiesta, senza domande, a condizione che ci siano più di 48 ore prima della data di ritiro.
Customer Support
We deliver fast responses to your queries with a very high customer satisfaction rating
Dispute Support
Should a dispute arise between you and the supplier, we serve as an intermediary between the two of you, guaranteeing you a response and a conclusion to the issue.
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