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Lotus Car Rental in Iceland

We couldn't have had a better experience with Lotus Car Rental. Our flight to Keflavik was cancelled last minute and we were not able to pick up our rental on the date we had set. We called Lotus and they assured us that everything was fine and that they would keep our vehicle and have it ready for pick up the following day. Lotus had the car ready for us right as we pulled into their lot and it was spotless (interior and exterior). The car itself was a dream to drive, even through all the harsh elements of Iceland. Highly recommend this vehicle if you're looking for a comfortable drive. The return process was also very smooth and quick - it took maybe 5 minutes or less. Overall, I had such an exceptional experience with Lotus and I highly recommend this company for those looking to rent a vehicle in Iceland. Everyone at Lotus were extremely friendly and informative - just amazing customer service.

The car was just right for the two of us, and it held well around Iceland. Yes, it is small but we had no issues with that.

We got an alternative car instead: KIA Sorento

Great! everything was smooth

Everything was fine. Also the Services by phone when we though our car has a puncture. Great car rental Services.

Nice car, very easy to set up your tent, no hidden costs, good customer service and airport pick-up/drop-off.

We actually got an Automatic, but that was okay. The car was great and took us everywhere we wanted to go. We really liked the Android Auto integration and we were able to use Spotify and Waze through it. The space in the car was more than enough for 2 people with luggage. The only thing that we missed was cruise control.

Overall good experience with both Northbound and Lotus Car Rental. The booking through Northbound was clear and smooth. The Dacia Duster was already a bit old and rubbish but I didn’t mind as I knew how Icelandic roads would treat it. It was comfortable, big enough for all our stuff and reliable. I took the platinum coverage because we never know what’s going to happen. The roof tent was a plus as we didn’t have the humidity from the ground, although it leaked a bit when it rained a lot. I would definitely use northbound and Lotus again.

Thank you Northbound for everything when I needed you to change dates or some had some other problems due to flight changes you were always there for me and always replied promptly . thank you so much and I will definitely recomand you. Joseph

As I later found out the prices are actually cheaper if you find other companies. I am currently 21 which really limits where I can rent a car from so I really had limited options but if this company is one of the top choices you are looking in the right place. Aside from that the service was good. I feel bad as I forgot his name but the first person I had picked up the car from was a nice gentleman that always had a smile on his face. He was definitely rushed as he was the only one working but was always really nice.

vehicle was great! Only possible problem was insurance. I originally requested "Gold Insurance" but wanted changed to "Platinum". I ended up with original insurance. Not a problem because we didn't have any issues, but if had issues, what would have happened?

Great experience. We were picked up directly from the terminal and taken to their location. Checkout was quick and efficient. We didn't get the exact car specified, but did get a larger car from the same category. The WiFi worked great the entire trip with just a few remote locations where there was no service

The car was amazing, and at a much more affordable price than other car rental places and the team was incredibly friendly and moved fast! Highly recommend using this company!

The car itself was fine, and Northbound accurately made 1 change to the rental period as requested when the airline changed our flight. However, the pickup process was not as described in our instructions. That cost us about 1 hour at the airport trying to figure out exactly how and where to get our car. Lotus sends a private van to pick up customers right outside the terminal, not the bus at the (far) end of the footpath, as described.

Everything was well Organized even we did not get in physical contact, the car was perfect for 4 adults

For a fairly high mileage, older car, it was in very good condition. It served our purposes very well. I could find cheaper cars and newer cars to rent online, but Northbound offered the best overall value of car quality and price. Also, the people at the pick-up and drop-off were really friendly and helpful. Northbound mailed some information about insurance and about driving in Iceland before our trip. Everybody should read the info and watch the video! (and maybe watch other online videos to get a good sense of what driving is like in Iceland's diverse terrain and very dynamic weather conditions - it snowed 5 out of 8 days we were there in March). Customer support before and during the trip were really good. I would definitely rent from Northbound again.

Very positive experience, friendly staff, dependable rental. I was hesitant to rent from a smaller company as it is a bit more of an "unknown", but my experience was overwhelmingly positive. The staff was friendly, helpful, and the car was great!

We had an amazing experience in Iceland and with Northbound. Renting a car from Lotus Car Rental was easy, picking up the car was very quick and simple, the car was great for our trip and there were no problems at all. I would definitely choose Northbound again.

Very nice experience. They were in contact before arrival and make clear all the details about pick up. No problems at all

Excellent

We get an upgrade what is always good!! Thanks for that. We spent 2 weeks with this car and without issues, only our mattress get wet because of the rain. Lotus Car rental contacted us bud the next days it was dry and also the mattress was dry very soon! Great experience Thanks a lot.

It was great! Very fuel efficient and comfortable.

Car was clean, new, in perfect conditions: everything went as smoothly as possible and Lotus car rental offered full time support for our every need concerning the car. 4500+kilometers without any problem or issue doing just everything we wanted onroad and offroad. Great service on Northbound's part and very competitive prices

Overall a very good experience and great price. Getting the vehicle with the voucher was no issue and we could start our trip right away. The only issue we had was a flat tire which was not the actual problem. Unfortunately our car did not come with a car jack so we luckily could borrow one from other tourists. The support from Lotus Car Rental however was very helpful and they even gave us a small refund for the missing jack. The car itself was sufficient for all roads including F-roads (we did not cross any rivers). The insurance package (Platinum) was a good choice considering the flat tire as well as it came with free Wifi.