Recensioni per

Northern Lights Car Rental in Iceland

Fast transfer to and from the airport. You get what you rent.

Great - very efficient and informative check in with Norbert. The vehicle was exactly as advertised and rooftop tent worked really well. Free wi-fi was a brilliant addition, and made the trip so much easier! Would definitely recommend to friends.

Excellent company, very effiecent and friendly service. Northern Lights proved reliable and very personable. I would use there service again.

Experience with the car was fine. We were very impressed with the provision of a WIFI modem. It may our navigation and communications extremely easy. The service provided by staff was efficient and thoughtful. Will recommend the company to any we know who are going to Iceland.

Everything was great, staff was helpful and answered most questions I had. If I had anything that could be improved on, it would be the use of the fueling stations. And how to use the discount chip, and how to purchase the fuel. I ended up figuring it out on my own, but it would be easier if they explained it better. Or the use of buying the prepaid cards to fuel. But other than that the whole experience was great, as long as you hold onto the doors haha!

Thanks it was perfect! Just a recommandation: maybe you should communicate more about the caution ;)

I was a little surprised to find you and another company sharing a desk in a small area, but that did not detract from the car and helpfulness of the staff. I declined some insurance that was suggested and the staff member was not overly insistent, which was nice. The car itself was just what we needed, and they told me that they noted pre-existing damage to the car, which was reassuring. I had a little bit of a hard time finding the office when returning the car, but a nearby rental company pointed me in the right direction. When dropping the car off, there were no employees around to help, but the neighbor company's employee helped us into a shuttle and asked if it sustained any new damage. Overall, pretty simple and stress free, as I don't typically ask too many questions or have many needs.

The overall experience was good. BUT your company needs to be more upfront with the holding cost of about USD4000 if the excess reduction is not purchased. Customers need to know to have a credit card with that limit available when renting the car, otherwise it appears to be a scam to force customers to purchase the excesss reduction.

The car was fine. Just as expected. It took us everywhere with the 4X4. Nothing to complain about. Pick up from the airport and drop off also worked just fine. Only customer service can be a little rough, but that’s ok, they have quite a lot of customers and are under time pressure I assume.

We loved renting our Suzuki Jimny from Northern Lights. It was the perfect car for our week long trip in Iceland. Northern Lights was very helpful in picking us up from the airport even after we had a 10 hour flight delay and taking us to their office which was about 5-7 minutes away. They were quick and efficient giving us the car and yet very thorough in explaining the insurance and other info about the car. We loved that the car came with portable wifi which worked really well even in very remote locations as we drove along the ring road. At the end of our trip it was a very quick and easy drop off before they took us back to the airport. Overall, wonderful experience! Jimny was an icon of our Iceland adventure. :)

Northern Lights car rental was great! There was a driver waiting at the airport when we arrived to take us to the shop to pick up our rental. The driver was super friendly and gave us some travel tips. The Suzuki Jimny was the perfect size for two people with luggage, but wouldn’t recommend if you have more than two. The vehicle we were given was exactly what we expected. Any existing damage was clearly marked on the car and we had no issues with extra charges or anything when we returned the vehicle. Although we did purchase all of the insurance so I wouldn’t have expected any charges. All they asked was whether we noticed any issues with the vehicle that needed to be fixed. We loaded our bags into the shuttle van and were brought back to the airport right on time! No complaints about the vehicle or the service!

We got a superior model (Dacia Duster) than we previously reserved. The guys at Northern Lights were so friendly with us and recommender us some places to visit during our trip. We will rent with them next year :D

Very good

Great prices--Northern Lights Car Rental was great, and Northbound made it easy to book and provided a clear explanation of the process upon landing and for returning the car. Great experience!

It was a good suv to rent.

It was covenient to drive a small car. Tjank you for your support and arrangement.

The service was very good. The off road car was in a real good condition and did ist job very well. I will order Northbound the next time. Nevertheless some notes for zero-cost optimization your business with new, first and unexperient Iceland travellers to prevent some irritations: It's note necessary that your driver waists time. Clear note in the booking documentation for possible waiting time for the shuttle at Airport. But if you write that somebody is waiting then I expect it. With a note of possible max waiting time of e.g. half an hour or a short call it would ok totally. For much used cars with many small body damages you should concentrate the existing damage on major points but count them more clearly. The idea to mark the damage with buttons is very good. But a general button on a side for several small damages tells nothing. Than it's better to write a general note in document.

We arrived about 8pm and felt rushed about making decisions .. think our agent wanted to go home ! We had experienced a long day travelling. Our GPS was unable to find our accomodation that evening, and we were told to use our phones with sat nav. , It would have been good to have had a newer gps. We had free Wi Fi which in the end worked fine. The car was basic but got us around. It may have been better to have had a saloon car in the end, however... we managed! .Returning the car was a bit frantic, please Northern lights or Ice rental .. put a sign up outside your building so people can find you when returning the car, ok if you have GPS backup, we didn't and it's a big industrial estate to look for one buidling. .

We were picked up at the airport promptly as planned. Staff was friendly. Taken to the depot and our car was waiting for us. Check in was fairly quick and then we were off. GPS worked well. No problems with vehicle. GPS took us back to depot to drop vehicle off. (allow for time - the drive from Reyk to depot itakes time). We were taken to the airport very soon after we dropped vehicle off. Efficient operation.

The vehicle was good to drive and well suited to the roads. We were met on time and the rep was friendly and helpful. However he was under pressure to serve other customers and a bit rushed. He advised us to return the vehicle in plenty of time before our flight. We did and it was lucky as there were no northern lights reps In the office and we waited 20 minutes until someone from another 4x4 rental company dealt with us. Maybe more staff or co-ordination is needed.

Nice car, everything went well, was really easy to pick up the car, someone was waiting for us at airport

The administrator who helped me sign for the car was extremely helpful and informative. The portable wifi unit is a must! I made sure to use the Suzuki Jimny to its designed purpose on my trip around Iceland's Ring Road - if you are going to attempt the Ring Road venture, I highly recommend this vehicle. Checking in the car was quick and prompt.

The car was good and made our journey to Iceland very comfortable and with no problems at all.

Car was fine, little shakey on motorways but perfect on all other roads.

We loved the Jimny. Its a compact car perfect for two people and the 4×4 makes it easy to drive around in Iceland. We will be back in Iceland soon and will rent car from you in future as well.