Reviews for

Northern Lights Car Rental in Iceland

Everything was ok. On our arrival we didn’t see anyone, made a call and they get quickly. The car it was ok, I didn’t realize it was very tiny car but that was my fault, Jimny is good but with wind storm need to be more careful, for summer i think is good cheap option. We had good winter tires for bit of snow we had. Check out was easy, took us less than 30 min and they leave us in the airport, great chat btw with a polish guy. I’d recommend their service.

Great affordable price with the best customer support. Had an issue with the vehicle a few thousand KM into the trip and was taken care of in full within the hour. Car was as expected and performed good, will definitely choose Northbound on next trip.

We were very happy with the service from Northbound. Responsive, punctual and simple to deal with. The only niggle was that they did not mention upfront the deposit we were required to provide (failing paying an additional hefty sum for comprehensive insurance). Had we not had access to more funds than we budgeted for our holiday would have started terribly! The clutch in our vehicle was also faulty and became progressively worse. However, when we contacted Northbound to advise of the problem, they arranged a replacement to our accommodation quickly and without quarrel. I would recommend their service but ask them to please notify upfront about the deposit/insurance fee!!!

We were picked up at the airport and brought directly to our car. The rental was well organized and we were very satisfied choosing Northern Lights Car Rental.

Not great. The first vehicle we were rented we ended up having to return the next day, as the speedometer was not working. We were told the only solution was to bring the car back--not how we wanted to spend one of our few days in Iceland. When we returned to the car rental location, no one was there. When someone finally showed up, no vehicle was ready for us and we had to wait while they cleaned another vehicle--which had studs on the tires. The gentleman explained that they were illegal, but the company would pay the fine if we got pulled over. This seems like a pretty ramshackle operation. I would not recommend this company.

Great experience! There to pick us up at the airport when we arrived and the service was fast and helpful. The car was great for the week and handled well in all weather and conditions. We had no issues with the vehicle and the price was a great deal based on other car rental options at the airport.

Only positive reviews about our whole car rental experience with Northbound and Northern Lights car rental! They came to pick us up at the airport and dropped us to the airport at the end of our trip. We have been very well welcomed in the middle of the night by the company's employees. The car was in very good condition and offered a GPS as well as a very practical free wifi device that was offering us internet access anywhere we travelled around the island. The whole process went perfectly, from the reservation, to anwering my questions before the trip, to insuring a great tip with our rental car. I would strongly recommend these companies!

The car rental was easy to get and the car was reliable. We had no issues but were very glad we purchased gravel insurance. We had no major complaints

Our car was great, we had a Jimny and it did everything we needed , easily handled a few bumpy roads as well. Having the gps Navman with the car was a huge help also. Thankyou

The guy was too busy, we have no chance to talk in details for my rental terms. My stop run out battery on 18/10. I rang to man he told me to call taxi to help jump start and promise to pay me back the cost. It was 3000 krona. I don't know to claim back this as the rental guy was so busy.

Hi All Everything went quiet well with the car rantal. Still we have a few things to say. When we arrived at the Airport I had to call your company two times because after 40 minutes we were still standing at the airport and now one piked us up...... After nearly an hour I've got a call that a nother company takes care of us and brings us to the car rental office. The car it self had quiet a lot of damages but still good for driving. Really positiv was the Wireless Internet in the car. As I said, all we neede was a car (4x4). In this case all was fine and we had a nice trip. Thanks and greetings Fabian Boehmer

The experience was great. We were picked up from the airport on time, set up with a vehicle as quickly as they were able to. We had no issues with the vehicle and loved driving it. Dropping off the rental was easy and we were immediately transported back to the airport. We would definitely rent from Northern Lights again!

It was fine, no problems, prompt pick up and drop off when they said they would. Only thing I didn't like was that we arrived at 4:30a.m. in the dark and rain and were told to look over the car to make note of any dents and scratches; very hard to do under those conditions without lights and trying to use a cell phone light but at least they had a paper where some of the marks were located. It didn't turn out to be a problem. Would rent again from them.

Very pleased with the car. It took us everwhere, in all weather conditions Reliable car. Unfortunately the gps didn't work, so we used our smartphone. Wifi in the car!

About the car: it is as good as we expected about. Was clean and appropriated for the journey. Easy and sure to drive. About Northern lights: when we arrived to the airport, October 2nd, 4 PM, nobody from the company was waiting us. We waited half and hour with anguish, so we decided to phone (International fare for us) and somebody answered that the person to pick ups us was on the way, that we have to wait... 20 minutes later, near 5 o'clock, arrived the person. When we asked him the reason of his delay, in a very bad way he said he had been busy... From that moment all the negotiation about the car was tough. He seemed to be hurried and angry. The attention was better when we returned the car. The employee was polite and make everything easy. Nevertheless we will recommend your company, in spite of this incident. Regards Susana Halperin

Renting here was quick and easy. The communication from the members of the company is very good. They were very friendly and made everything so easy. Also, the vehicle was very nice, clean and affordable for what we needed. I would definitely rent from here again.

hello Runar, I loved the country, its people and the trip. It is a country that is recommended to discover it and with the service you have provided us. the car very good and the deal also. It is a great company

Our original flight was canceled I sent an email regarding the change. The rental (Northern Lights) apparently did not recieve the message. When we arrived, we had to have the help desk call to have us picked up. The man that transported us from the airport to the car rental location was VERY rushed, did not help with luggage. We had to chase after him.... were instructed to "C'mon, C'mon let's go. Put the bags in ... get in". There was NO conversation on the way. When we arrived, he said "the keys are in it, go!" We went in, signed agreements and left. On returning vehicle, the person who so rudely picked us up from the airport was more conversant, NOT helpful with luggage, but delivered us to the airport alive. The vehicle was less than expected ... never used on "F" roads (I don't think it could handle them ... regardless) The Jimny struggled to make it up most hills, specifically Route 1. However, it did get us to where we wanted to go. So, my rating is judged on personnel related to pickup and drop off.

Everythings was perfect

We booked the car for one week and it was adequate. We were able to use all roads (including F-roads) and there was free WiFi we could use even when we left the car to go for a walk!

We had a great time with in Iceland with one of your Jimny! It brought us safely to all our destinations and even the gravel roads were, thanks to the 4W, not a problem. We would definitely choose northbound again!

Everything was very good. We had not any problem with the car and the tend was very useful. Easy to pick up and return the car.

Fine car and value for money. Very informative staff. Willing to bend over backwards to help us!

Had a good experience with the rental. Someone waited for us at the airport and the paperwork sign off went quickly. No issues with the car and the return was smooth as well.