Reviews for

Arctic Car Rental in Iceland

The reviews were really impressive but I wasn't blown away or anything. I thought it would be more smooth with the entire rental process from start to finish. Not that it wasn't smooth but I thought it'd be super amazing because of all the reviews. Also, our USB conked out in the middle of the week and so we couldn't play music anymore. Also, we didn't have a Toyota Yaris, it was "upgraded" to a Toyota Auris.

Our flight was nearly an hour late but the shuttle transport driver was waiting for us. Great first impression. He was polite, friendly and courteous. Rare qualities. On arrival at the pick-up office it turned out he was a member of the staff behind the counter, not just a driver looking for a tip. Everything was explained in perfect English and off we went. Driving to Geysir I noticed a warning light on the dashboard that indicated a tyre problem. I rang the office and was directed to a nearby garage. The mechanic checked the Duster, took it for a test drive and stated "There's nothing wrong, these cars do that!". Seven uneventful (car wise) days later I was waiting outside the office at 4.30am to drop the car off at 5am and a member of staff was arriving for work. I explained I had an early flight and asked if I could get my paperwork done first. "I can do that now" she said. Polite, friendly, courteous. Apparently this is a new company! I couldn't recommend them highly enough. It was a pleasure to deal with them.

We were a bit disappointed when the consultant at your check in desk tried to get us to hire a GPS as an extra, when there was an inbuilt satnav fitted to the vehicle. Also the passenger side windscreen wiper was torn, making it unsuitable for clearing the constant rain from the window and the headlights were badly misaligned. These faults were quite an oversight from your maintenance technicians.

I am happy with the decision I made renting the Hyundai i10 but I would like to mark that first days of my trip I had some problems with the air pressure on the tyres. Even after few stops at the gas station to fix the problem with the air pumps, the warning signal on the dashboard continued enlighted. Fortunately, it seems that after two days, the problem was solved and I had no more issues with the car.

There were no issues, everything went smoothly from airport pick-up to return.

Evewrything as expected, very nice handover of car at the airport. Will certainly recommend to others.

Everything was fine, we could easily find a person from company after arrival (even it was late night) and car which had was great after all. Half star down is for that, we had different car (new Grand Vitara) then we order (older Suzuki Jimmy) - actually it worked for us, but might not for others. Better to let us know that this car is not availible in advance then be surprised than try to persuade us that giving us better model.

Everything was fine. We picked the car up at the airport and even got a free upgrade to a Vitara, instead of the Jimny. Left the car at the airport on our way back, very easy procedure.

We got an upgrade to a Grand Vitara. That was a great luck as we drove more than 3000 km and the Vitara was very comfortable. Great service, no problems at all, fast handover at the airport. 100% recommendation ;-)

Very good, easy

It went well. The car was a little small as we had a lot of gear, but it was fine.

I had a great experience with Northbound rentals. We were upgrade to a Grand Vitara upon arrival as they were a bit late with the airport pick up. But everything went smoothly and the pick up and drop off at the airport was so easy! Will definitely rent from them again!

Good, the car was delivered right on time and performed perfectly.

It was excellent, I strongly recommend renting from this company. Although I made a mistake on pick up time, the company accommodated the change rapidly.

Great thing was that the agent was waiting for us at the airport with the car keys,and we returned the car at the airport without any problems. but we have rented car 2015 Hyundai I-20 or similar, so we thougt what car will be of second generation, but it was of first. also car tyres was about 1mm of tread and i think that its not enough because rainy roads, but agent said its ok.

I must say that your service is amazing. The prices were the best I could find on the web. I have always received prompt and clear answers to my questions. The car was in perfect condition and I will reccomend this service to all the people who are intended to rent a car in Iceland.

Very satisfied with experience of both Northbound and Arctic Car rental from choice of cars, prices and to agent meeting us at airport, taking us to our car and explaining all the necessary information new drivers to Iceland need to know. Car was very good and returning was easy just dropping off just outside departures at Keflavik airport. Would definitely use this service again. Steven

Everything was excellent, we got a car right time and right place and we didnt have any problem with car and services.

My general experience was good. The checkin was smooth and quick. The car was in great condition and gave no problem throughout my rental. The only area of improvement is the car return. As per instructions, I left the car in the parking with keys on: although "it is assured against theft", anyone could have taken it for a ride, use the fuel or damage it, park it back, and I would be liable for all they do. This is not good, and I recommend you set up a safer method for returning the car; I understand you cannot have personnel there all the time, but maybe just a safe box where to leave the keys upon return would do. If you don't have an office there, perhaps you could have an agreement with one of the bars/shops in the airport: all you need is a small box, and then you can collect keys at your convenience.

Very good car for a five persons family road trip in Iceland.

good service car at the hotel the morning of arrival we rent a dacia duster, very good small 4WD no problem during our 3 weeks journey in Iceland, very low gasoline consomption

We had a friendly pick up at the airport from Arctic. The car was as described. We rented the car for 4 weeks and received a discount. The contact by email with Northbound was fast and friendly. We would choose Northbound and Arctic car rental again. Marco

The trip in Iceland was very nice, because of primera flight cancel it was too short. We were very satisfied with Arctic Car Rental...New car economic just what we needed. The agent was waiting for us with the car keys, he explained us everything and at the we returned the car at the airport.