Reviews for

Arctic Car Rental in Iceland

We rented two Dacia Dusters for a week. Both were good cars andere Ideal for Iceland. We rented at Arctic. Good to know the pick-up is at the building from Geysir.

Hello Runar Thor , I am very pleased that I was given the opportunity to express my opinion on the subject of car rental from a company ARCTIC. First of all, I thank the company that allowed us for the same amount paid to take the car earlier in 3 hours. I was supposed to take the car to the central bus station, but the landlady where I rented an apartment helped us call the company and it turned out that we would get the car elsewhere in another company called GEYSIR. On my first reservation I asked for a vehicle from the last two years and got a car with a mileage of 132,000 kilometers in my estimation a slightly older car. When I received the car I asked 2 first requests that someone would come and explain to me about the car even though I had an active license for the past 48 years and second thing I asked for an address where to return the car at the airport. When I left the city in the direction of our trip, I noticed an orange light on the central display, and since I was not a mechanic, I was a bit frightened, but since the bulb was orange and not red, I continued the trip until the evening we arrived at the town Hella. The subject of the orange bulb gave me no rest and with the help of the hotel I was in, they called the company and the company said it was a sign that the car should be treated soon. I think whoever gave the car should have let me know. In addition the car made noises in all kinds of places, because in my opinion I got a relatively old car. The trip ended after nearly 2800 km we were happy that everything went well with the car, because we were a little worried throughout the trip, Geyser gave us the wrong address to return the car in the field, but thanks to another rental company that helped and called where to return the car. We returned the car at the airport 25 minutes later, to our delight we received confirmation that the vehicle was OK. In summary: Apparently you have to pay more for a good new car. Please note that the people who give up the vehicle please do not send the renanl alone to the car, but always accompany the renanl to explain to mention the defects, because it shows a serious company that cares about the renants.

It was fine, just what we needed.

Actually i didn't get the Suzuki Grand Vitara, instead we did get a Toyota RAV4. But it was a great car, we were able to go anywhere we wanted without any problems.

The reviews were really impressive but I wasn't blown away or anything. I thought it would be more smooth with the entire rental process from start to finish. Not that it wasn't smooth but I thought it'd be super amazing because of all the reviews. Also, our USB conked out in the middle of the week and so we couldn't play music anymore. Also, we didn't have a Toyota Yaris, it was "upgraded" to a Toyota Auris.

Our flight was nearly an hour late but the shuttle transport driver was waiting for us. Great first impression. He was polite, friendly and courteous. Rare qualities. On arrival at the pick-up office it turned out he was a member of the staff behind the counter, not just a driver looking for a tip. Everything was explained in perfect English and off we went. Driving to Geysir I noticed a warning light on the dashboard that indicated a tyre problem. I rang the office and was directed to a nearby garage. The mechanic checked the Duster, took it for a test drive and stated "There's nothing wrong, these cars do that!". Seven uneventful (car wise) days later I was waiting outside the office at 4.30am to drop the car off at 5am and a member of staff was arriving for work. I explained I had an early flight and asked if I could get my paperwork done first. "I can do that now" she said. Polite, friendly, courteous. Apparently this is a new company! I couldn't recommend them highly enough. It was a pleasure to deal with them.

We were a bit disappointed when the consultant at your check in desk tried to get us to hire a GPS as an extra, when there was an inbuilt satnav fitted to the vehicle. Also the passenger side windscreen wiper was torn, making it unsuitable for clearing the constant rain from the window and the headlights were badly misaligned. These faults were quite an oversight from your maintenance technicians.

I am happy with the decision I made renting the Hyundai i10 but I would like to mark that first days of my trip I had some problems with the air pressure on the tyres. Even after few stops at the gas station to fix the problem with the air pumps, the warning signal on the dashboard continued enlighted. Fortunately, it seems that after two days, the problem was solved and I had no more issues with the car.

There were no issues, everything went smoothly from airport pick-up to return.