Reviews for
Arctic Car Rental in Iceland
105 Reviews
9
Reviews
9
105 total reviews
Excellent
5-Star |
|
83% | |
4-Star |
|
11% | |
3-Star |
|
5% | |
2-Star |
|
1% | |
1-Star |
|
0% |
83 5-Star reviews for Arctic Car Rental
Verified reviews from our customers that rented a car from Arctic Car Rental
Submitted 13. Aug 2020
Outstanding!
Perfect little Aygo, took us all the way up to the north and back. Perfect service, left my wallet in the car at delivery, locked it and threw the key in the box, but within 10 minutes I was helped out . Much appreciated and well done.
Monique
rented a vehicle
in August 2020
Submitted 22. Aug 2019
Excellent
Good service. Quick. No issue at return.
Amelie
rented a vehicle
in August 2019
Submitted 22. Aug 2019
Outstanding!
Gervais
rented a vehicle
in August 2019
Submitted 17. Aug 2019
Outstanding!
Our experience was very good. The procedure to take the car was quick and easy. The car was ok and we had a very good trip with our Nissan Qashqai. The only problem we faced is the fact that we could not find Arctic Car Rental offices (despite the fact that the name appeared on the shuttle bus that took us from the airport) and we were told that is now GEYSIR. We advise you to inform customers about this change. Moreover I want to say that your price was very competitive.
Federico
rented a vehicle
in July 2019
Submitted 05. Aug 2019
Excellent
The car was very good. The right choice for the highlands.
Jens
rented a vehicle
in July 2019
Submitted 24. Jun 2019
Outstanding!
Great customer support and service on my recent rental from Attic Car Rental. The car was exactly what we requested, clean and full of gas. Everyone was super friendly and and the pick up and drop off process was quick and efficient. I'll be renting from them again on my next trip to Iceland.
Jordan
rented a vehicle
in June 2019
Submitted 23. Jun 2019
Outstanding!
Hi, we were satisfied with the car, and the service.
Jacqueline
rented a vehicle
in June 2019
Submitted 08. Apr 2019
Outstanding!
Efficient and good value. Nice car in good condition.
Kenneth
rented a vehicle
in April 2019
Submitted 14. Mar 2019
Outstanding!
We had an upgrade to a Jeep Renegade instead - it had everything we needed (including a heated steering wheel!)
Claire
rented a vehicle
in March 2019
Submitted 24. Feb 2019
Excellent
Overal it was a pleasant experience and we are very satisfied with the car and friedlyness of the staff, the hand over of the car and the return of the car was quick and easy. A few points to improve: At the airport you cannot see artic signage on the noticebaord where all the rental car company are listed nor had the shuttle bus driver any idea where your company was located only after we enquired with several people. By that time the bus was full and we where left out in the cold and had to wait another 20 minutes for the next bus. Another annoyance was the orange wrench which showed up when you turned on the car together with another sign. I asked your staff and they mentioned it need some service to change oil at 31.000 km and the car had only about 23.900 km. Later when we checked the information booklet it said it was the tire pressure which we could not reset nor do it at the gas station. Either they didn't have the the tool or it was looked somewhere. We where a bit worried as we drove through isolated roads and areas. It would be nice if your staff would fix this kind of problem before rentign it out or hand out another car to your clients.
Agnes
rented a vehicle
in February 2019
Submitted 20. Feb 2019
Outstanding!
Renting through Northbound was not only less expensive than any of the other rental companies I found in Iceland, the vehicle was great, the staff was professional, and the entire process was convenient. I would absolutely recommend renting through them and will 100% be renting through them on my next trip to Iceland. Thanks Northbound!
Patrick
rented a vehicle
in February 2019
Submitted 15. Feb 2019
Outstanding!
Excellent! Pick up to and from the airport was quick and easy. Staff were quick and friendly . We would definitely use them again
Nicola
rented a vehicle
in January 2019
Submitted 15. Nov 2018
Outstanding!
Northbound and Arctic Car Rental were both great. I’d read hundreds of reviews from people having had horror stories with car rental companies around Keflavik airport and I honestly can’t see how that could have happened. Our experience was seamless. Arctic were professional and great value. Northbound provided a great rental comparison service and I will recommend this method to everyone. Only minor comment is that the Arctic Car Rental logo doesn’t show up on the many signs around the airport, only on the shuttle bus itself. However, they share an office with (or are possibly a subsidiary of) Geysir so just follow those signs instead!
Adam
rented a vehicle
in November 2018
Submitted 26. Aug 2018
Excellent
We rented two Dacia Dusters for a week. Both were good cars andere Ideal for Iceland.
We rented at Arctic. Good to know the pick-up is at the building from Geysir.
Sander
rented a vehicle
in August 2018
Submitted 04. Jun 2018
Outstanding!
It was fine, just what we needed.
Joanne
rented a vehicle
in May 2018
Submitted 27. May 2018
Excellent
Elrick
rented a vehicle
in May 2018
Submitted 24. May 2018
Excellent
Actually i didn't get the Suzuki Grand Vitara, instead we did get a Toyota RAV4. But it was a great car, we were able to go anywhere we wanted without any problems.
Joris
rented a vehicle
in May 2018
Submitted 30. Apr 2018
Excellent
The reviews were really impressive but I wasn't blown away or anything. I thought it would be more smooth with the entire rental process from start to finish. Not that it wasn't smooth but I thought it'd be super amazing because of all the reviews. Also, our USB conked out in the middle of the week and so we couldn't play music anymore. Also, we didn't have a Toyota Yaris, it was "upgraded" to a Toyota Auris.
Stefany
rented a vehicle
in April 2018
Submitted 21. Apr 2018
Outstanding!
Our flight was nearly an hour late but the shuttle transport driver was waiting for us. Great first impression. He was polite, friendly and courteous. Rare qualities. On arrival at the pick-up office it turned out he was a member of the staff behind the counter, not just a driver looking for a tip. Everything was explained in perfect English and off we went. Driving to Geysir I noticed a warning light on the dashboard that indicated a tyre problem. I rang the office and was directed to a nearby garage. The mechanic checked the Duster, took it for a test drive and stated "There's nothing wrong, these cars do that!". Seven uneventful (car wise) days later I was waiting outside the office at 4.30am to drop the car off at 5am and a member of staff was arriving for work. I explained I had an early flight and asked if I could get my paperwork done first. "I can do that now" she said. Polite, friendly, courteous. Apparently this is a new company! I couldn't recommend them highly enough. It was a pleasure to deal with them.
Robert
rented a vehicle
in April 2018
Submitted 27. Nov 2017
Outstanding!
There were no issues, everything went smoothly from airport pick-up to return.
David
rented a vehicle
in September 2017
Submitted 04. Oct 2017
Outstanding!
Evewrything as expected, very nice handover of car at the airport. Will certainly recommend to others.
Ketil
rented a vehicle
in September 2017
Submitted 21. Sep 2017
Excellent
Everything was fine, we could easily find a person from company after arrival (even it was late night) and car which had was great after all. Half star down is for that, we had different car (new Grand Vitara) then we order (older Suzuki Jimmy) - actually it worked for us, but might not for others. Better to let us know that this car is not availible in advance then be surprised than try to persuade us that giving us better model.
Stepan
rented a vehicle
in September 2017
Submitted 19. Sep 2017
Outstanding!
Everything was fine. We picked the car up at the airport and even got a free upgrade to a Vitara, instead of the Jimny. Left the car at the airport on our way back, very easy procedure.
Jennifer
rented a vehicle
in September 2017
Submitted 11. Dec 2017
Outstanding!
We got an upgrade to a Grand Vitara. That was a great luck as we drove more than 3000 km and the Vitara was very comfortable. Great service, no problems at all, fast handover at the airport. 100% recommendation ;-)
Ralf
rented a vehicle
in September 2017
Submitted 15. Sep 2017
Outstanding!
Very good, easy
Nicholas
rented a vehicle
in September 2017
Why book through Northbound?
Best Price Guarantee
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No Hidden Fees
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Free Cancellation
We will cancel your booking on request, no questions asked, provided there are more than 48 hours until the pickup date.
Customer Support
We deliver fast responses to your queries with a very high customer satisfaction rating
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Should a dispute arise between you and the supplier, we serve as an intermediary between the two of you, guaranteeing you a response and a conclusion to the issue.
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